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Customer Ratings & Reviews

Your price for this item is $994.49
The comparable value price is $1,299.99

Customer reviews

Rating 4.5 out of 5 stars with 52 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-52 of 52 reviews
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it! Beautiful frame and the tv is really cool

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Art Package

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very satisfied with the TV, however, we were told that we would get 2 years free of the "Art" thru Samsung/Best Buy. Best buy said it was a Samsung issue and Samsung is saying it is a Best Buy issue. We bought the Frame TV based on the "Art" 2 free years and still do not have it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      CoryF,

      Thanks for reaching out, and we apologize for any misunderstanding regarding the Art Store subscription. The two-year Art Store subscription you mentioned is part of an offer currently available through select club partners. We appreciate your feedback and are always working to make sure our retail partners share the most accurate details about current offers.

      If you have any questions or need help, we’re always here. Call 1-800-SAMSUNG from 8AM - 12AM EST, seven days a week, or connect with a LiveChat agent anytime by selecting ‘Support’ on our website.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Samsung Frame 55”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV- art mode is fantastic and latest operating system is a breeze for casting etc. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    R.L review of Frame TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I trust my salesperson opinion when I make these big purchase decisions

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Decent for what it does

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent for what it does but Samsungs OS continues to be very buggy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Add a painting to your wall.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AS ADVERTISED............................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Artwork’s

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Above a tv so happy that it looks like a piece of art

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV but not as advertised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall display size seem smaller than other 55'' class TV and also there is still a wire that comes out of TV and separate box to manage the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have this at another location & love it here also. Nice to look at pictures when not on

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ricky

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales person told me there was not an additional piece of equipment that you have to have to run the TV. After purchasing realized there is a separate box the comes with it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung,

      We appreciate you sharing your experience; however, you may want to consider providing your feedback directly to the Best Buy store where the purchase was made.

      If you have questions about the TV itself, Samsung is here to help. You can reach us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available by clicking the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 2 out of 5 stars

    Slim but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not know it comes with a necessary external box which requires power as well as the tv. So the slim thin tv has an external control box. That is what you would expect with 10+ years old technology.Also not a standard mounting so a learning curve involved.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      JohnC,

      We're sorry to hear of this misunderstanding. The One Connect Box makes it easy to connect your cable or satellite box, gaming console, and other devices - all without a tangle of wires hanging from your TV. Instead, everything links to your TV through the One Invisible Connection, a discreet translucent cable that helps keep your space clean and organized.

      The Frame TV includes the One Connect Box (or the Wireless One Connect Box on our Frame Pro and QN990F Neo QLED 8K), and the S95F OLED features a Slim One Connect Box.

      If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
      • Live Chat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Nice tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv, great sale that matched competitors prices

    I would recommend this to a friend
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