The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 77 reviews
Rated 5 out of 5 stars
Frame
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good picture, looks great and looks good when turned off
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this TV as a gift to my older brother. Over all great quality and sleek design that compliments the aesthetic in his apartment. Set up was a breeze and done within 30 minutes of unboxing.
Thank you for your feedback regarding your Frame TV’s response time. To help ensure optimal performance, please make sure your TV is running the latest firmware version: Home > left directional key > Settings > Support > Software Update
To further improve performance, you can also run the built-in Device Care tool. This checks memory status, clears unused cached memory, and closes background apps that could be slowing your TV down: Home > left directional key > Settings > Support > Device Care > Start Device Care
We hope these tips help enhance your experience. If you need additional assistance, please contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat agents are also available via the ‘Support’ link on our website.
~ Samsung Specialist
Rated 5 out of 5 stars
Great installation service through Best Buy.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The TV was installed by two great guys from Best Buy’s “Geek Squad” who were friendly, professional and very knowledgeable. They advised me of less expensive options along the way and connected an existing Samsung sound bar. They cleaned up after themselves and took the packaging with them for disposal. Rich provided his phone number to call with questions or issues.
The TV has worked perfectly and is a big upgrade from what we had previously.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve looked at this for a few years and finally bought it after our old TV broke. It’s everything I expected it to be! Looks fabulous in our living room cabinetry and can be viewed from every angle, even with a lot of sun coming in the windows. I don’t have any issues with the sound and don’t use a sound bar. I LOVE the ability to have art showing when the TV is off. Would definitely buy again.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this TV! The picture is great and I love all the art choices for display. I would not have a tv over my fireplace if it was not for the Frame TV it really looks like a piece of art but the flexibility of s TV!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased for a very brightly lit “sunroom” with windows opposite and facing south. The antiglare coating works great, especially from the side angle when approaching from a long hallway. I have only been watching streaming content from the built-in Samsung TV Plus feature over 802.11ac (Wi-Fi 5) connection to my router on the 5 GHz channels. No glitches and no buffering. I am not sure if the TV supports .11ax (Wi-Fi 6) or .11be (Wi-Fi 7). That might be a good next generation improvement for streaming 8K content.
I like the art mode. It displays like a real painting with nice even brightness and crisp detail. No flickering. I have not paid for the classic artist package and do not expect to do so. The freebie art is fine with me. Or maybe I will pop a USB drive if family photos into one of the many USB inputs. Lots of HDMI inputs also available.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great device for the first 24 hours. After that connectivity becomes a really annoying issue. So it’s difficult to upload your art into it, which renders it useless if you don’t intend to use it as a tv. Samsung get it together!. I’ve never had an issue with any Samsung product til I bought this frame tv.
We appreciate your review. So we can understand the issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for: • Live Chat • Manuals, Software, & Warranty Info • Creating a Service ticket
~ Samsung Specialist
Rated 5 out of 5 stars
Very happy
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to install and creates a beautiful aesthetic when not watching TV. Also provides great picture and TV watching experience
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this TV, I love how because the feature of the frame. I wish it brought more free ones but overall the quality of the TV is great too! I did got the 5 year warranty with Best Buy bc you never know with new tec!