Customer Ratings & Reviews
- Model:
- QN55Q60RAFXZA
- SKU:
- 6331758
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers appreciate the 55" Class Q60 Series QLED 4K UHD Smart Tizen TV for its exceptional picture quality, easy setup, and affordable price. Many users rave about the vibrant colors and sharp images, while others find the setup process to be a breeze. The TV's smart features also receive praise, with users enjoying the wide range of apps and streaming services available.
This summary was generated by AI based on customer reviews.
Very decorative design
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with the purchase. Very convenient with my other equipments.
I would recommend this to a friendGreat pic, great tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our 4th Samsung tv as an upgrade for our living room. Has all the features I wanted and more! They’ve definitely improved the interface!
I would recommend this to a friendGreat picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You need to watch from a distance to get the most out of it, maybe 8+ feet.
I would recommend this to a friendAwesome picture and performance!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Employees were most helpful in recommendung this purchase over others.
I would recommend this to a friendAwesome 4K tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so happy with my purchase. I wished I would have done it sooner.
I would recommend this to a friendCool TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it better than my last tv. It’s cool, because of the stuff it does.
I would recommend this to a friendGreat tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for everyday use. Sports and video gaming compatible.
I would recommend this to a friendGreat picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was looking to purchase a new tv, but didn’t want an off brand $300 tv.
I would recommend this to a friendGreat
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, love Samsung, would definitely keep buying Samsung TVs.
I would recommend this to a friendGreat Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think QLED are the way to go and I especially like the ambient mode!!
No, I would not recommend this to a friendGreat
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works like a charm in a large living room. Everything was perfect
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, but delivery scheduling sucks they rescheduled twice
I would recommend this to a friendGreat tv for price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid viewing experience. Little bit of ghosting during video games
I would recommend this to a friendGreat tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The graphics were amazing on this tv. Thanks for recommending it
I would recommend this to a friendGreat Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Very happy with how it functions. Use it all the time.
I would recommend this to a friendEasy to use. Great picture.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the money. No complaints. May purchase a second for the playroom.
I would recommend this to a friendWas a bit of a letdown!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After reading specs and reviews I expected a sharper picture quality for QLED. tried many settings I have to say my Sony was better.
No, I would not recommend this to a friendperfect install on time & friendly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the TV and the installers were so helpful and professional.
I would recommend this to a friendGreat picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture clarity and brightness is outstanding. Would Recommend this TV
I would recommend this to a friendNot impressed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I debated between this TV and the LG NanoCell. When I saw this TV in the store it was beautiful and I decided that it was the one I wanted. Got it home and I was not very impressed. Easy to set up and I liked the apps and Smart Things. But the picture never would adjust for me. It seemed very bright and washed out even after googling settings and messing with them. It also had this motion problem. It seemed to “stutter” a whole lot. I even googled setting for the motion settings but never had any luck getting it to look like what was in the store. I ended up returning it, and going with the LG.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Jen0505:
I am sorry to see that you were not able to achieve the same vibrant image quality at home as you saw in store.
The Q60R offers several preset picture modes for easily optimizing your viewing experience:
1) Dynamic: Makes the picture brighter and clearer in bright viewing environments. This might have been the mode you experienced in store.
2) Standard: Is the default mode suitable for general viewing environments.
3) Natural: Reduces eye strain for a comfortable viewing experience.
4) Movie: Is suitable for watching TV or movies in a dark room.
You may also wish to try configuring advanced picture settings. Instructions can be found on Page 96-99 of our Q60R e-manual: http://downloadcenter.samsung.com/content/UM/201909/20190919132100565/MUSATSCR-4.0.0_EM_MUSE_USA_ENG-US_190731.0.pdf
Should you ever decide to give Samsung TVs another try and need assistance or have questions, please know we are here to help. You can reach Samsung Support via:
1) Phone: 1-800-SAMSUNG Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
We hope to regain you as a customer in the future.