Customer Ratings & Reviews
- Model:
- QN55Q60AAFXZA
- |
- SKU:
- 6452372
Customer reviews
Rating 4.7 out of 5 stars with 906 reviews
(906 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the 55" Class Q60A Series QLED 4K UHD Smart Tizen TV for its exceptional picture quality, vibrant colors, and reasonable price. Many customers rave about the stunning visuals and crisp colors, while others appreciate the user-friendly setup process. However, some users have expressed concerns about the limited refresh rate and the inconvenience of the remote control.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
It’s a decent tv for the size and price
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Serves its purpose. Smart TV is so smart. It tries to block the usage of our Apple TV and messes with the sound and such. I believe this is most likely to make you download apps to the tv and use it that way. Better tracking/info for them. We’ve had a few issues the tv drops the WiFi signal periodically and I have to reconnect. But so far not a huge issue. But it is the reason for it not being 5 stars. The color and image quality is great.
I would recommend this to a friendBrand response from Samsung
Posted .Terriesin,
Thank you for choosing Samsung’s Q60A TV and for sharing your experience with connectivity. Please be sure your firmware is up to date with version 1807.2 which includes input device performance updates. You can check this by going to: Settings > Support > Software Update.
To further address your issue with Wi-Fi connectivity, you may want to go through these steps to check your network connection:
1) Make sure that no items that can generate electromagnetic interferences are placed between the TV and the wireless/wired access point.
2) Check if the access point is turned on. If it is on, turn it off, wait 1 or 2 minutes, and then turn it on. Enter the correct password if required.
3) If the wireless connection fails, connect the TV to the access point via a LAN cable. If the TV can connect to the Internet normally via the wired connection, there might be a problem with the access point. In this case, try using a different access point.
4) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test
5) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again.
I hope these tips help! Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
3) Manuals & Software
4) Warranty Info
5) Contact Us
~ Samsung Specialist
Rated 5 out of 5 stars
Love this TV
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Works well with other streaming services.
I would recommend this to a friend- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Excellent Value
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and easy to setup using the Samsung SmartThings app
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Really bright screen for my sunny room
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice size, bright screen, easy to use. Looks great in my room.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Awesome tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and easy on the eyes with its auto adjust.
I would recommend this to a friend - Pros mentioned:Picture quality, Remote control
Rated 4 out of 5 stars
Samsung QLED Flatscreen TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very thin flat panel TV with a crisp clear picture. The solar power remote is a nice feature as well as battery is no longer needed.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
SAMSUNG HITS ONE OVER THE FENCE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't imagine a picture being any better than this. Also, I sit at an angle to it and there is none of the distortion that some reviewers have mentioned. The paired Samsung sound bar is providing a total experience that we really enjoy. A negative is the remote. It is total junk. We use Spectrum remotes and those work out well.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Ms
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took me abit to figure out how to use the remote. It is quite different from our old antiquated one. I think Samsung could include a more comprehensive user manual…thank goodness for web info. I purchased a sound bar too. Tv manufacturers could put speakers other than on back of the tv. Aside from that the tv has a great picture.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
New tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. Easy to use. We are enjoying the tv very much
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Bill Review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV has been great. Easy to install and a great picture.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Out the box!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great deal ! crystal clear picture, great apps, easy set up!
I would recommend this to a friend Rated 5 out of 5 stars
Nice TV
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV for the price. Very good for movies, gaming
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Happy Couch Potato
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality, good price. We continue to love our Samsung TV’s
I would recommend this to a friend - Pros mentioned:Picture quality, Setup
Rated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unbelievable picture love this tv, easy and simple set up great value
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Samsung TV.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung smart tv. Good price. Great picture. Easy to set up.
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Excelent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent image, picture and brighntess, sound is excelent
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 4 out of 5 stars
We Like It, But We Don't Love It
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and it was easy to set up. Occasional lag or freeze frames that we didn't have with our old TV, though.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture. Easy to set up. No complaints!!!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great quality for the price point.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picked this up after my last one quit out on me. I’m loving it so far. Easy to set up and navigate. Super clean, clear picture quality. Not really liking the solar remote, but definitely not a deal breaker, especially because the remote from my previous Samsung works perfectly for this one as well.
I would recommend this to a friend - Pros mentioned:Color, Ease of use
Rated 5 out of 5 stars
new tv!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great color and very thin. also super easy to setup.
I would recommend this to a friend

















