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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 906 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the 55" Class Q60A Series QLED 4K UHD Smart Tizen TV for its exceptional picture quality, vibrant colors, and reasonable price. Many customers rave about the stunning visuals and crisp colors, while others appreciate the user-friendly setup process. However, some users have expressed concerns about the limited refresh rate and the inconvenience of the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 906 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    55"Q60

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great secondary tv the Q60 series quality shows excellent. Picture is exquisite easy to download apps

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good TV and Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great tv at a great price. The benefit of an oled is the full back lighting and pixelation. The sound is better than expected. And no need for an Apple TV box with the built in app. Cheers.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    SAMSUNG 55IN QLED.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT QUALITY. EASY SETUP. SOUND QUALITY OK BUT A SOUNDBAR COMPLETES IT.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. This my first 4k TV coming from an old LED Samsung. I am amazed with the picture quality. The set was pretty straight forward, but it does require you to sign in or create a Samsung account. The only downside for me is the sound. If you don’t have a sound bar, you will most likely have to crank up the volume a bit.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Cheas,

      Thank you for choosing the 2021 Q60A QLED TV and for your review. There are several volume features you can enable/disable/adjust to your liking.

      1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input.

      2) Adaptive Volume automatically adjusts to a specific volume level while you are watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source.

      3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > Sound > Sound Mode

      Also, some sources have their own volume control which might be set too low. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try cable connection again.

      Another feature of your TV is OTS Lite (Object Tracking Sound Lite) which means that there are strategically placed dynamic speakers that track the action and move the sound around you. If you have, or plan on pairing your TV with a Samsung Q-Series Soundbar, please take advantage of Q-Symphony which synchronizes both your TV speakers and soundbar to give you an excellent surround experience.

      Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
      2) Manuals & Software
      3) Warranty Info
      4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated our TV after seeing many family members getting past versions of the Samsung 55". This TV has allowed us to see beautiful scenes of holiday movies and shows in incredible color and clarity, like we have never seen! Great TV for the $$!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This QLED TV has a great quality picture. It does not have as much contrast as an OLED TV but we will never get another one of those because of the burn-in problem. QLEDS don’t have that downside. We paired ours with a soundbar for better audio quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    CharmCity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excllent sound quality, impressive visual clarity! Grand design 55" just the right size for the room intended. So glad I found the right TV with the help of the sales Tech. #Samsung#55"ClassQ60A#SeriesQLED4KUHD#SmartTizenTV

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Best value TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and great value - super easy to setup and hang on the wall

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect Bedroom Fit!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit to our bedroom. Easy connect and installation of the parts. Set up was direct and easy to understand. True quality vivid colors and amazing 4K features our Movie Nights experience turn out more exciting and more fun.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Beautiful and slick TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, slick and easy to operate tv. The picture quality is great, vivid and clear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    QLED 55" Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV quality is great. The remote is very small and awkward to use. The volume buttons are very awkward. Found it impossible to find the way to make English the default language for all sporting events. NBC and ABC always default to Spanish even though I set it to English. Instructions are poor.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Samsung TV. Replaced an older TV. Picture is great. Size is good, only about an 1" thick. Legs are adjustable in height which was nice for the spot we were putting this tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Remote control

    Rated 4 out of 5 stars

    Samsung 55"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size. Has great quality picture. Remote is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    CaMY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made an in store purchase. The professionalism of the sales person was helpful. Love the TV and the picture is fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV, get the extended warrenty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture, vibrant colors. So far so good. I wish the warranty was better. The only reason, I purchased this TV was the last Samsung I purchased LCD went out two months after the warranty expired.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    5 star

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Quality. Samsung has always worked great for us and has the best quality. We had previously purchased a different brand. It quit working in less than 2 years. Samsung is the best investment in a tv, in my experience.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice picture. Clear and easy to set up. Good alternative to OLED series TVs

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    QLED TV ROCKS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture ! Love the vivid picture setting. Very helpful for an older person with failing eyesight. Sound from the tv was decent but use my soundbar instead. Great tv for a great price from BestBuy !

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace my old broken TV. The price was right and the picture quality is excellent. It is light weight and very maneuverable. It is a smart TV with Wi-Fi access so you can do all of the streaming that you desire.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had never owned a "smart" TV, and this one was exactly right for the wall where it's mounted...great picture. It was a challenge to set up correctly, but now is working as expected.

    I would recommend this to a friend