Customer Ratings & Reviews
- Model:
- QN55Q60AAFXZA
- |
- SKU:
- 6452372
Customer reviews
Rating 4.7 out of 5 stars with 906 reviews
(906 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the 55" Class Q60A Series QLED 4K UHD Smart Tizen TV for its exceptional picture quality, vibrant colors, and reasonable price. Many customers rave about the stunning visuals and crisp colors, while others appreciate the user-friendly setup process. However, some users have expressed concerns about the limited refresh rate and the inconvenience of the remote control.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. I actually bought a second after having the first one for a few years. Great picture without spending a fortune
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung - 55" Class Q60A Series QLED 4K UHD Smart
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung - 55" Class Q60A Series QLED 4K UHD Smart Tizen TV has been great so far. Great picture and plenty of features built right in.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV for a budget
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing TV. For the lower end model of the Q series i am very happy with this purchase!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good buy television
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV has an excellent picture and sound. Has 3 HDMI ports, USB, optical, antenna and sound ports. Very nice for the price.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Daughter's room
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter LOVES her 55 inch flat screen. And told me all her friends now want the same Samsung!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great economical tv. Picture is amazing, sound is on. Would definitely recommend, low profile and simple remote to operate.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price, clear picture and sound is pretty solid for out of the box.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Love our new Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great color and picture quality. Like the smaller stand. Fits perfectly in a space that was for our previous 52" TV.
I would recommend this to a friend - Pros mentioned:Color
Rated 5 out of 5 stars
A must to buy*!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV the resolution surpass my expectations. A must to have. The crisp colors are incredible. The tv sound could be upgrade.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 3 out of 5 stars
Defective-twice
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.About 3 days after setting this TV up, the TV started turning itself on indiscriminately. I would turn it off and a few hours later it would be back on. And no, there is no one inadvertently sitting on the remote control. The TV and the Remote are in a room we rarely use. It came on in middle of the night one night and frightened us. I exchanged it for a new identical model and it has started doing it again. 5 times today. I called Samsung customer service and was told this was a common problem and they needed to gain remote access to my TV. We are contemplating just getting another brand. The picture quality is fine. The sound quality is poor in my opinion.
No, I would not recommend this to a friendBrand response from Samsung
Posted .BBCustomer,
Thank you for choosing Samsung's Q60A TV. I am sorry to hear that your TV is turning on by itself.
Sometimes connected Smart devices send abnormal "power on" signals through the wireless network that triggers the TV to turn itself on. If you do not want this function, navigate to Settings > General > Network > Expert Settings > Power On with Mobile, and turn the setting off.
If you have a device connected to your TV via HDMI, this could also cause the auto-on, as Anynet+ is enabled. Occasionally, connected devices such as game consoles or cable boxes can send turn on signals, for example, if they have software updates.
We recommend you try turning Anynet+ off as it may be causing auto power on.
Go to Settings > General > External Device Manager > Anynet+, then disable.
Please also be sure you have the latest firmware update. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update.
If the TV continues to turn on by itself continuously, please contact our Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new tv. Picture is crystal clear and it is the perfect size for my bedroom. Very happy with my purchase!!!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
image perfect
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it took me a while to get it image perfect but once done I am very happy with the result. Setting menu was not so "smart"
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
nice tv for the price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good quality screen clear and good color though needs a sound bar the speakers are lacking
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Rated 2 out of 5 stars
Disappointed.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture varies for each screen color and clarity. Color in faces changes from screen to screen watching same show. I selected this TV from store for its brightness and distinctness on each and every changing screen. This is not what I got. My 12 yr old Samsung had better picture. Always very clear and distinct picture. Color in faces did not change from screen to screen. Only purchased new because the voice box began to crack/scratch. Does this mean that the TV is defective????? Was going to come into store to discuss.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Disappointed,
Thank you for purchasing the Samsung Q60A TV and for sharing details of your image quality. To optimize your picture quality, please be sure your firmware is up to date with version 1807.2 which includes picture quality updates. You can check this by going to: Settings > Support > Software Update.
In addition to the several picture modes on your TV, you may also want to try adjusting additional picture settings if the picture you are seeing is not to your liking.
You can go to: Settings > Picture > Expert Settings and configure the TV settings to your taste with functions such as Brightness, Contrast, Sharpness, Color, Tint (G/R), Picture Clarity Settings, Local Dimming, Contrast Enhancer, and many more.
If you would like further assistance with settings adjustments or have any questions, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
3) Manuals & Software
4) Warranty Info
5) Contact Us
~ Samsung Specialist
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung QLED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good picture quality!!! Love the sound quality as well it can get very loud!! Recently purchased and we love it!!!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV for a Senior Citizen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Researched This TV and Consumer Reports rated it high. Like the TV and no problems. Bought it with a soundbar. Great sound.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
55” QLED TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to set up, beautiful picture. I also have a Samsung sound bar that I had on a previous Samsung TV.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
QLED
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a replacement TV. The sound as well as the picture quality are excellent. I would recommend this TV to anyone.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Loving my Samsung
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am in love with my new tv. Great picture quality and great response. Best Buy is the leader in tvs and great deals on them.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Tv GiGi
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am in love; this television is amazing, the quality, size, picture, sound, and perks!
I would recommend this to a friend

















