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Customer Ratings & Reviews

Your price for this item is $296.99
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The comparable value price is $699.99

Customer reviews

Rating 4.7 out of 5 stars with 906 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the 55" Class Q60A Series QLED 4K UHD Smart Tizen TV for its exceptional picture quality, vibrant colors, and reasonable price. Many customers rave about the stunning visuals and crisp colors, while others appreciate the user-friendly setup process. However, some users have expressed concerns about the limited refresh rate and the inconvenience of the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 906 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic TV with a high quality picture..........

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Fine

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not my favorite tv, but it gets the job done. The picture quality is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TECH,s that delivered my tv were very knowledgable and kind. Thet installed the tv and there was something wrong with it, they went to the store (warehouse) and returned with a new one, which did work. they explained how to ooperate it and set in all up for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Grandson suggested this one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv. Hope it last. Tried a different tv because the last one had to be replaced 3 times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 Samsung Tv’s and geek squad came out to install and set them up in my home. The geek squad serviceman was so kind and respectful and knowledgeable. We had a great experience from purchasing the tv’s in the store and with installation of the tv’s in the home. Highly recommend Best Buy/geek squad.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    This was easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV and fantastic installation from the Geek Squad!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    All good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my television it works great, and still going on strong. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    not too BIG Screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice picture. Just a big learning curve for me. The remote is so different from what I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung QLED Smart TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not having bought a TV in a dozen years, I was blown away by the choices available. Aside from the sharp clarity of the visuals the smart TV technology is awesome. My choice of the Samsung 55" checked all the boxes.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Very good all-around TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good upper mid-range TV, for places where very good, but not ultimate, picture quality is desired.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Vibrant

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price. The colors are so vibrant compared to our old flat-screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 55: Q60A Series QLED 4k UHD Smart Tizen TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television is a fine product. The setup is a bit involved and requires a fair amount of time to understand things like the sound control for the soundbar and the headphones. The Total Tech service has been great in helping with these types of things.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Remote is hard to use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is great but I hate the remote. The buttons are hard to use!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Samsung,

      Thank you for choosing Samsung’s Q60A TV and for your review. We appreciate your feedback regarding the remote included with your TV. To assist you in learning the various functions and settings of your new Solar Cell remote, you can download the Solar Cell Remote Guide directly from Samsung’s website by clicking “Support” in the top right corner. Then go to “Manuals & Software” > “TVs & Home Theater” > “TVs”. From there, you can select the Q60A under "QLED 4K TVs” > "A Model Lineup". Additionally, you can find other guides and manuals to further assist you with your TV’s features.

      I hope this tip helps. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
      2) Manuals & Software
      3) Warranty Info
      4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv! Remote is awesome and has a voice command option making it easier to search for things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55" Samsung television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV for a vacation rental that I have at the beach. Tenants are very happy. I knew they would be. I've purchased several tv's from Best Buy and have been very pleased with each purchase. Your geek squad installed it with no problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I will always go for Samsung

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was perfect! I was replacing a TCL in warranty. I have no issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was great however, there scheduling issues with the delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    New TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An improvement over our previous flat screen but not as dramatic as we expected.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a tv and had it installed. They set set up the tv and several streaming programs, and answered my questions. After they cleaned up the packing materials and took them. I was very pleased with their promptness and efficiency.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV I like the picture of TV But sound isn’t fabulous Would a sound bar improve it?

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Barbara,

      Thank you for purchasing the Q60A TV and for sharing your feedback regarding the sound quality. One of the features of your TV is OTS Lite (Object Tracking Sound Lite) which means that there are strategically placed dynamic speakers that track the action and move the sound around you. If you plan on pairing your TV with a Samsung Q-Series Soundbar, please take advantage of Q-Symphony which synchronizes both your TV speakers and soundbar to give you an excellent surround experience.

      To assist you with possible sound settings adjustments for a better audio experience, or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
      2) Manuals & Software
      3) Warranty Info
      4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Specialist Samsung