Customer Ratings & Reviews
- Model:
- QN55Q60AAFXZA
- SKU:
- 6452372
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the 55" Class Q60A Series QLED 4K UHD Smart Tizen TV for its exceptional picture quality, vibrant colors, and reasonable price. Many customers rave about the stunning visuals and crisp colors, while others appreciate the user-friendly setup process. However, some users have expressed concerns about the limited refresh rate and the inconvenience of the remote control.
This summary was generated by AI based on customer reviews.
Not bad for an entry 21' TV
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As you know every TV manufacturer will make new models every year. I wanted to replace an old 11 year Samsung that started blinking randomly. This is a good overall TV however doesn't get too bright; sometimes feels laggy when using the OS. If you're planning to get go for the small and see if it works for you. Otherwise go for a higher end model like QN90A or OLED.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Averageuserdude,
Thank you for sharing your thoughts on the picture quality of your Q60A TV. If the picture you are seeing out-of-the-box is not to your liking, there are several picture settings you may want to try adjusting.
You can select the Picture Mode that provides the best viewing experience. Go to Home > Settings > Picture > Picture Mode
1) Standard: Is the default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Is suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also go to: Settings > Picture > Expert Settings > to manually fine tune your image.
You may also want to optimize the Smart TV performance and address your issue with response time with the self-diagnostic tool. This service checks memory and frees up unused cached memory and closes background apps. Go to Settings > Support > Device Care > Start Device Care
Should you need further assistance, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
Checked all my boxes!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great television! I have a center channel speaker for my surround sound and I had to find a product with a stand tall enough to clear the center speaker. This product does the job. It's also very user friendly when operating the smartTV functions!
I would recommend this to a friend- Pros mentioned:Picture quality
Best Buy success
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's just what we were looking for! Better than my old samsung television!
I would recommend this to a friend REVIEW
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.tv is amazing. Scott, our GEEK SQUAD installer was the Best!!!! Installed this tv on the wall. He was very professional and informative. I would highly recommend him. Love the tuner. Very light and NO batteries. Solar powered
I would recommend this to a friendI love my new TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I knew that I wanted another Samsung Smart TV. I'm can cancel my cable service because Samsung TV'S comes with so many free channels. I'll be saving around $1400 a year. I love my new TV.
I would recommend this to a friend- Pros mentioned:Picture quality
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a new television in the bedroom. Great quality for the price.
I would recommend this to a friend - Pros mentioned:Picture quality
Solis balue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. Streaming apps seem to be slow to load when changing services.
I would recommend this to a friendBrand response from Samsung
Posted .Seabum,
Thank you for choosing the Q60A QLED TV and taking the time to share your experience with app response time. This issue may be related to your network connection and quality. We suggest you try the following:
1. Use 5G Wi-Fi if possible
2. Try wired LAN if available
3. Try repositioning the router so there are no obstacles between your TV and the router
Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update.
You may want to enable automatic updates for conveniences.
Go to Settings > Support > Software Update, then select Auto Update.
Additionally, to optimize the Smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care.
This improves your apps performance as it frees up unused cached memory and closes background apps.
I hope these tips help resolve your concerns. Should you need further assistance, please contact our Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
- Pros mentioned:Setup
Happy Happy Happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely happy with the vibrant colors and user friendly setup.
I would recommend this to a friend Excellent installer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installer Juneo was awesome. Very nice. Professional. I really appreciated his patience and his knowledge of the working of the Direct TV installation with the tv purchase from Best Buy! Went above and beyond!
I would recommend this to a friendQuick in & Out
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The purchase of my TV was exceptional. The salesman reviewed all of the TVs with me and asked about gaming. This narrowed the TV choice down. I got the best TV for my needs. The entire transaction took less than 30 minutes. TY
I would recommend this to a friend- Pros mentioned:Picture quality
Samsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good purchase, I would recommend this product, would buy again
I would recommend this to a friend Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have nothing to really say except great tv and pleased with the service
I would recommend this to a friendSuch an easy process!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very happy so far with this TV. We have had it for almost a month. We received excellent service at the store and they were able to arrange for a speedy delivery!
I would recommend this to a friendSamsung Q60A
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve always bought Samsung as I feel that they are superior to other brands. This 55 inch is also a very good tv and the picture quality is great. Buying at Best Buy I get the best pricing and the best products.
I would recommend this to a friendNot bang for your buck
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ThIs entry-level QLED Samsung TV is fairly decent. Mine had backlight bleeding, which I’m not sure if that was due to how it was handled in the box, but it was pretty bad during dark movies or black background loading screens. I’d spend the extra $300 for the Q70A or get a Sony.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Daniel,
Thank you for your review of the Samsung Q60A TV. Your feedback is very important to us and will be shared with our internal product team.
If there is anything we can do to improve your experience such as helping to optimize settings, please let us know. You can reach Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
We hope to hear from you.
~ Samsung Specialist
- Pros mentioned:Picture quality
Doesn’t get great sound quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the picture quality, but the sound or volume isn’t very good
I would recommend this to a friendBrand response from Samsung
Posted .Beardie,
Thank you for purchasing the Q60A TV and for sharing your feedback regarding the sound quality. There are several sound settings and volume features you can adjust to suit your personal sound preferences.
1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input.
2) Adaptive Volume automatically adjusts to a specific volume level while you are watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source.
3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > Sound > Sound Mode
4) You can further customize the sound with Expert Settings by going to: Settings > Sound > Expert Settings
Also, some sources have their own volume control which might be set too low. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try cable connection again.
Another feature of your TV is OTS Lite (Object Tracking Sound Lite) which means that there are strategically placed dynamic speakers that track the action and move the sound around you. If you have, or plan on pairing your TV with a Samsung Q-Series Soundbar, please take advantage of Q-Symphony which synchronizes both your TV speakers and soundbar to give you an excellent surround experience.
To assist you with possible sound settings adjustments for a better audio experience, or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
- Pros mentioned:Picture quality
Good all around TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality TV at a very reasonable price. Delivers as advertised.
I would recommend this to a friend - Pros mentioned:Picture quality
Beautiful picture, extremely fragile
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great color, beautiful picture. But very fragile, I guess something must have touched the screen, no evidence of physical damage and screen has lines all over, Samsung won't repair under warranty. A pity paying so much for a TV that does not last a year...
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Good selection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great pix quality - am pretty happy. Geek Squad helped me set it up
I would recommend this to a friend - Pros mentioned:Picture quality
Picture great, Sound so-so
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality Mediocre sound. Needs alternate system.
I would recommend this to a friendBrand response from Samsung
Posted .Quality,
Thank you for purchasing the Q60A TV and for sharing your feedback regarding the sound quality. There are several sound settings you can adjust to suit your personal sound preferences.
Change the Sound Mode by going to: Settings > Sound > Sound Mode
You can also customize the sound with Expert Settings by going to: Settings > Sound > Expert Settings
To assist you with possible sound settings adjustments for a better audio experience, or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist