Customer Ratings & Reviews
- Model:
- QN55Q60AAFXZA
- SKU:
- 6452372
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the 55" Class Q60A Series QLED 4K UHD Smart Tizen TV for its exceptional picture quality, vibrant colors, and reasonable price. Many customers rave about the stunning visuals and crisp colors, while others appreciate the user-friendly setup process. However, some users have expressed concerns about the limited refresh rate and the inconvenience of the remote control.
This summary was generated by AI based on customer reviews.
Samsung 55 in TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered online with delivery and setup. Everything went as expected. The installing tech was professional and knowledgeable. TV works as advertised, very pleased.
I would recommend this to a friendGreat experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so enjoying my new wireless computer and new TV. I had researched it before coming down and getting the exact one I wanted.
I would recommend this to a friend- Pros mentioned:Picture quality
qled
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is smaller than wanted but it has a beautiful picture. The men hooked it up but didn't seem to understand our in-house setup. Noami had to come and fix it so we could turn it on and off with 1 remote.
I would recommend this to a friend Pleased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were and are pleased with the delivery and setting up of the Samsung tv. The technician was neat, courteous, communicative and helpful during the process.
I would recommend this to a friendNeeds better instructions for best picture!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV! My only concern is that I’m not quite sure if m getting the best possible picture! The instruction manual doesn’t break down how to get best picture!
I would recommend this to a friendGreat TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a nice TV. Though it’s not OLED but it’s very much close to that. And color balance is even great. Working together with Apple TV 4K, it’s the best TV
I would recommend this to a friendGreat experience with Samsun 55" TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My new Samsung 55" TV works perfectly. And the Geek Squad tech person matched it up with my Logitech remote, adding features that I hadn't even known were there.
I would recommend this to a friendRidiculous
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture i decent but the remote that goes to the tv is ridiculous..the up and down volume i have never encountered somethingclike thos hate it and there are no channel nbers i think samsung is relying onxthe fact u will use a cable remote instead of the one it comes with..I suggest u do!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Madison,
Thank you for choosing Samsung's 55" Q60A TV and for your review. We appreciate your thoughts on the remote's design. Please know that many of the buttons on your remote have multiple functions. For example, the Volume button is moved UP/DOWN to adjust volume, and to MUTE the sound, you need to PRESS it in. If that same button is pressed for > than 1 second, the Accessibility Shortcuts appears. Pressing the RETURN button (looks like a curved, backwards facing arrow) returns you to the previous menu, pressing it while watching a program will take you back to the previous channel.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Satisfied Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase was easy. TV is as advertised and quality is excellent. Delivery was fast and on time. Would definitely recommend Best Buy.
I would recommend this to a friendGreat big flat screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad came out and installed my new 55" Samsung tv. They hooked everything up and made sure everything worked and I new how to operate the clinker properly.
I would recommend this to a friendNice TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great, I’m hoping it lasts. Originally bought a TCL but got a bad panel of course. Went back to Samsung
I would recommend this to a friendGreat Associates
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Associates were friendly and knowledgable, everyone that helped us, was sure to explain things in detail and answer all of our questions.
I would recommend this to a friendnone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Currently on second week of use with this TV. Satisfied with performance. FYI - purchased date is not use date. Delivery date was 1/25/22.
I would recommend this to a friend- Cons mentioned:Volume
Samsung 55” TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s okay, but the volume is annoying. Each time I hit stop or pause then come back to it, the volume is back down to zero. I am noticing some pixellalting which I don’t think I should be.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi TVStand,
I apologize for the inconveniences you have had with the inconsistent sound volume.
The Auto Volume function automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to: Settings > Sound > Expert Settings > Auto Volume = On
You may also want to perform a Sound Test under Support > Self Diagnosis > Start Sound Test
If the issue persists, please reach out to us so that we can provide further troubleshooting. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
Agents are also available via LiveChat and can be found at the ‘Support’ link on the Samsung website homepage.
~ Samsung Specialist
Buy a TV from Best Buy today!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My customer service was EXCEPTIONAL!!!!!!!!! I would highly recommend Best Buy for purchasing my new TVs. Great financing options as well!!!
I would recommend this to a friendHappy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The biggest & best TV I have ever owned! The Best Buy sales and installation people did an excellent job. I still need to learn a lot more about this TV to use it fully. TY for signing me up for a free Subscription service.
I would recommend this to a friendGood screen, no issues, sound quality not as expct
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues found so far, better than expected, good screen quality. Only noticed sound quality not as expected.
I would recommend this to a friendAwesome TV.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV! I love the smart functions and have synced it with my Alexa to be able to pull up cameras around my house or when the doorbell rings. Only con is that the sound doesn't go super loud. I connected it to my surround sound for game nights.
I would recommend this to a friendQA60 review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far my tv has been a great addition to my home. I plan on getting a sound bar at some point. I am looking for sales and coupons.
I would recommend this to a friendI guess at 75 I am too old for this new technolog.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is great,I love it.My biggest challenge is working the remote,I can never get what I want.I always have to get my grandson to help me.
I would recommend this to a friendBrand response from Samsung
Posted .CindyB,
Thank you for choosing Samsung’s Q60A TV and for your review. We appreciate your feedback regarding the remote included with your TV. To assist you in the learning the various features, functions, and settings of the remote, you can download the Solar Cell Remote Guide directly from Samsung’s website under ‘Support’ (top right corner) > Manuals & Software > TVs & Home Theater. From there, you can select the Q60A under QLED 4K TVs > A Model Lineup. Additionally, you can find other guides and manuals to further assist you with your TV’s features.
I hope this helps! Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
3) Manuals & Software
4) Warranty Info
5) Contact Us
~ Samsung Specialist