Customer Ratings & Reviews
- Model:
- QN55Q60AAFXZA
- SKU:
- 6452372
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the 55" Class Q60A Series QLED 4K UHD Smart Tizen TV for its exceptional picture quality, vibrant colors, and reasonable price. Many customers rave about the stunning visuals and crisp colors, while others appreciate the user-friendly setup process. However, some users have expressed concerns about the limited refresh rate and the inconvenience of the remote control.
This summary was generated by AI based on customer reviews.
Love my TV but the worse customer service ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product but the worse customer service ever! Best Buy will have to be the only place selling what I need to ever buy anything from them again.
I would recommend this to a friendRecently purchased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just love my new TV and corner cabinet. Would buy this again. They delivered and set everything up. How wonderful
I would recommend this to a friendAlhalmi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good TV at a reasonable price and I recommend this tv to all my friends and relatives.
I would recommend this to a friendNice TV!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV that comes with all the Wi-Fi connectivity and online accessories that make it fun to use and watch.
I would recommend this to a friendmr V
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stephen at the Brick, NJ store was great with my purchase and helped me with the selection on the new Samsung flatscreen.
I would recommend this to a friendBest tv for its price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV! Seriously love it and it’s very well integrated into my local technology atmosphere in terms of streaming.
I would recommend this to a friendNice upgrade
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our 12 years Vizio finally died and we needed an upgrade. We found this one with the help of Best Buy employee. Works great so far.
I would recommend this to a friendEasiest television purchase ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Knowledgeable sales person helping me with my needs what I thought was a fair price all in less than an hour
I would recommend this to a friendTV Remote problem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I own many Samsung products as this is consisdered the best. The only complaint I have is TV remote WHICH STINKS. Fortunately I have old ree from a previous purchase. I will check the remote before I buy future TV.
I would recommend this to a friendGreat TV Except...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV except, the settings needs more diverse range to get the right picture quality. some of the detailed, settings does not function, it appears in settings but you can not change it... isn't it Strange?
I would recommend this to a friendBrand response from Samsung
Posted .HP26,
Thank you for sharing your experience with Samsung's Q60A TV. So we can better understand the problems you are experiencing and provide you with troubleshooting assistance, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
We hope to hear from you.
~ Samsung Specialist
Ritzy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent television. We were patiently waiting for the price to drop. Finally, it did, and we got it!
I would recommend this to a friendGreat purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have been very happy with our new Samsung TV. It took a little to get used to since we went from a 32" but glad we did.
I would recommend this to a friendDJWJMWTV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding service, the TV is amazing and Scott Campbell did a great job setting up the TV with our wifi
I would recommend this to a friendGreat TV for the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this Samsung TV. Picture clarity is great and the price is reasonable.
I would recommend this to a friendSamsungqledtv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new tv and blue ray player. Very helpful techinician who installed it!
I would recommend this to a friendNice 55
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for the living room. Nice tv with firestick. Wish i went bigger
I would recommend this to a friendOk
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, it's a good TV. The picture is a little too sharp though, and I've noticed I get a headache when I watch for an extended period of time, like a full-length movie. Wouldn't recommend because of that.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Satisfied,
Thank you for sharing your thoughts on the picture quality of your Q60A TV. If the picture you are seeing out-of-the-box is not to your liking, there are several picture settings you may want to try adjusting.
You can select the Picture Mode that provides the best viewing experience. Go to Home > Settings > Picture > Picture Mode
1) Standard: Is the default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Is suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also go to: Settings > Picture > Expert Settings > to manually fine tune your image.
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
3) Manuals & Software
4) Warranty Info
5) Contact Us
~ Samsung Specialist
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our family lives the tv and can’t wait to watch movies on it. The tv is thin and is working great so far.
I would recommend this to a friendOutdoor install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad team was great. On time neat, clean and knew what they were doing. Explained everything in detail .
I would recommend this to a friendSamsung TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the new Samsung TV. Having the streaming channels on the remote is really convenient!
I would recommend this to a friend