Customer Ratings & Reviews
- Model:
- QN55Q60AAFXZA
- SKU:
- 6452372
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the 55" Class Q60A Series QLED 4K UHD Smart Tizen TV for its exceptional picture quality, vibrant colors, and reasonable price. Many customers rave about the stunning visuals and crisp colors, while others appreciate the user-friendly setup process. However, some users have expressed concerns about the limited refresh rate and the inconvenience of the remote control.
This summary was generated by AI based on customer reviews.
TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service in store for purchase and return. Looking forward to using my bonus points.
I would recommend this to a friendBest Buy has what you need.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As always Best Buy is a great place to shop. They have good products and great employees.
I would recommend this to a friend55" Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm having problems with the volume. When I play a DVD the sound is beautiful. When I watch regular TV I have to put the volume up to 100 & it is still muffled.
No, I would not recommend this to a friendBrand response from Samsung
Posted .55Samsung,
Thank you for choosing Samsung's Q60A TV and for sharing your experience with inconsistent volume.
The Auto Volume function automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to: Settings > Sound > Expert Settings > Auto Volume = On
You may also want to perform a Sound Test under Support > Self Diagnosis > Start Sound Test
If the issue persists, please reach out to us so that we can provide further troubleshooting. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like Samsung tv. Beacuse the quality is good never have any problems. Good services.
I would recommend this to a friendSamsung 55-in TVTV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is a good set but it needs a good soundbar. TV sound is very trebly
I would recommend this to a friendWorth every penny
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing tv. Worth every penny. Easy to navigate around & responds fast.
I would recommend this to a friendGreat TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV. Perfect Size for a bedroom, it fit perfectly and works great.
I would recommend this to a friendsatisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great delivery great tv so happy with our new tv best buy is the best
I would recommend this to a friendSatisfied Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with my first Smart TV& the setup by the Geek Squad
I would recommend this to a friendGreat Buying Experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buying this TV was a great experience. Everyone was so nice and easy to work with!
I would recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great high quiality, proccesor speed. Last apps version
I would recommend this to a friendWonderful tv.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful tv. No issues. We love it. Easy setup with wifi.
I would recommend this to a friendExcellent TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I was looking for and at a great price. I love it
I would recommend this to a friendGreat Buy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect quality and size for our new house. Great pricing as well.
I would recommend this to a friendNice TV
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, I haven’t had any problems since we bought it.
I would recommend this to a friendSparkling noises coming from every port connected
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The power cord end connected to the tv directly is making sparkling noises like short circuit. Then i pluged in an hdmi cable on to one of the port and it started making the same sound. Light spark sounds almost af if its sizzling. Also, the screen shuts down for 3 seconds and comes back on. Idk...i might need to return.
No, I would not recommend this to a friendBrand response from Samsung
Posted .HamiGT,
Thank you for choosing Samsung's Q60A TV and for sharing your feedback regarding the sound you are hearing. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
We hope to hear from you.
~ Samsung Specialist
My Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the tv. Features were great. Awesome unit for the price.
I would recommend this to a friendThe best TV ever purchased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a Christmas present for my son and his fiancée and they loved it!
I would recommend this to a friendLike it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Never had any problems with it. Recommended
I would recommend this to a friendThe Bluetooth in it is hard to connect or other de
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good TV the only thing is The remote control it’s hard to navigate with it
I would recommend this to a friendBrand response from Samsung
Posted .Hi Raymond58,
Thank you for choosing Samsung’s Q60A TV and for your review. We appreciate your feedback regarding the remote included with your TV. To assist you in the functions and settings of the remote, you can download the Solar Cell Remote Guide directly from Samsung’s website by clicking “Support” in the top right corner. Then go to “Manuals & Software” > “TVs & Home Theater” > “TVs”. From there, you can select the Q60A under "QLED 4K TVs” > "A Model Lineup". Additionally, you can find other guides and manuals to further assist you with your TV’s features.
To connect a Bluetooth device to your TV, the device must be paired using the TV's Bluetooth function. Go to: Settings > Sound > Sound Output > Bluetooth Speaker List
- If the TV fails to find a Bluetooth audio device, place the device closer to the TV, and then select Refresh.
- When you turn on a paired Bluetooth audio device, the TV detects it automatically, and then displays a pop-up window. Use this pop-up window to activate or deactivate the Bluetooth audio device.
You may want to check the Connection Guide for detailed information regarding connecting your speakers. Go to Source > Connection Guide > Audio Device > Bluetooth.
Note: The sound quality may be affected by the condition of the Bluetooth connection.
I hope these tips help. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist