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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 810 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers frequently mention the excellent picture quality, ease of use, and vibrant colors of the 55" Class Q60C QLED 4K UHD Smart Tizen TV (2023). Many also appreciate the value for the price and the convenient features of the smart TV platform and rechargeable remote. A few customers noted that the volume could be improved, and some experienced minor issues with motion clarity in fast-paced scenes. Overall, the positive feedback significantly outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 810 reviews
  • Rated 5 out of 5 stars

    Quick and Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was exactly as advertised. Delivery option was used and as scheduled. Set-up was a snap and performance has been great. Thanks Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The v

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy the his a v for my son he love it And very good service like always from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Teri

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this TV and thanks to the sales person who explained the difference in the screen and how this TV was better than a crystal screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv works great and the clarity is really good! I have always had good success with Samsung products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture, but apps have frozen on me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television has a great display, which is great for movies and sports. However, I have had to deal with occasional issues where the apps freeze and I have to do a hard reset by unplugging and plugging the device in again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this TV is a good product but it is not completely to my liking due to the old movies I mostly watch look unnatural with the extra definition. I am sure it would be just fine for modern movies and programs, but I like my old Panasonic plasma set better overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding Tv. Definitions and clarity is the best Television I ever purchased. My son and grandchildren love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv has been great so far. My experience with delivery and speaking to the manager at the Pleasant Hill store was a bad experience. The manager was useless and not knowledgeable and gave wrong info and then would not take accountability

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bright colors, crisp action

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this TV. The colors are bright and accurate. Action is smooth. Viewing angle is outstanding. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great buy and a good value as well as big imptovrment to my old vizio. I should have done it sooner! Five stars *****

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has been an extremely positive experience. The visuals are top quality and the kids love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked everything. No dislikes at this time. Will hopefully enjoy it for a long time. Looking for to shopping again at the location. Everyone was very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV’s The Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung replaced a previously owned Samsung! I believe the brand is the best available!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have nothing negative to say about this TV. The quality Is great considering the price paid.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    new tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is great but the sound is awful. Worst I have ever had on a TV - muddy and unclear. The sound comes from the back of the tv and never seems to make it around to the front where people are sitting.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      MarthaT,

      Thank you for sharing your thoughts on the sound quality of your Q60C TV. To ensure you’ve got the latest audio quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.

      There are several sound settings you can adjust to suit your personal sound preferences.

      Change the Sound Mode by going to: Settings > All Settings > Sound > Sound Mode

      You can also customize sound by going to: Settings > All Settings > Sound > Expert Settings

      To assist you with possible sound settings adjustments for a better audio experience, or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    First Samsung tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features. Love that I can access my spectrum without a box, Samsungtv app has a lot of options and built in apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth the money I paid 2500 for an 85 same brand but it’s the neo both are great this one went in my bedroom and the video quality is just as great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am smart for buying a smart tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy I am on directtv and was unable to watch the OSU game last Saturday because it was a Smart TV more small tv no luck

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SAMSUNG TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality workmanship. Would be better yet with better set up instruction and UserManual

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsusung 55vsmart tv.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new 55in samsung smart tv is wonderful. This adds to our two 32in samsung tvs and all three are good purchases.

    I would recommend this to a friend
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