Customer Ratings & Reviews
- Model:
- QN55Q60CAFXZA
- SKU:
- 6537379
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers frequently mention the excellent picture quality, ease of use, and vibrant colors of the 55" Class Q60C QLED 4K UHD Smart Tizen TV (2023). Many also appreciate the value for the price and the convenient features of the smart TV platform and rechargeable remote. A few customers noted that the volume could be improved, and some experienced minor issues with motion clarity in fast-paced scenes. Overall, the positive feedback significantly outweighs the negative comments.
This summary was generated by AI based on customer reviews.
Poor display quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality was very poor due to chalkiness, bad skin tones and washed out look. There was a 2-3 second sound delay when changing channels or first turning it on. We returned this item.
No, I would not recommend this to a friendBrand response from Samsung
Posted .AngelaB,
It’s unfortunate to hear of the issues that have caused you to return your Q60C TV. Your experience is very important to us and will be shared with our product team.
Please know we’re always here to help, and we could’ve provided additional troubleshooting assistance to resolve any issues you were experiencing.
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
We hope to regain you as a customer in the future.
~ Samsung Specialist
Great until it stopped working
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 6 months. Takes forever to schedule a technician to come out since it’s still under warranty.
No, I would not recommend this to a friendbuy something else
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.poor video playback. alexa is cumbersome. already had tv replaced and internet speed shecked. poor quality parts.
No, I would not recommend this to a friendBrand response from Samsung
Posted .RobertS,
We appreciate your review of Samsung’s Q60C TV. So we can better understand the issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Bad remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this tv for about a month remote didn’t work from the first day Still waiting on a working remote
No, I would not recommend this to a friendBrand response from Samsung
Posted .GregG,
I'm sorry to hear that you had an issue with the SolarCell Remote. To better assist you with a replacement, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Color, Picture quality
Great Buy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After buying 2 Vizios and they lasted 2 years before going out, I decided to go with Samsung. The picture is so clear and the color is top notch. Should have made the switch 2 years ago.
I would recommend this to a friend - Pros mentioned:Picture quality, Price
TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality. Great price. We ordered online and the TV was ready within moments. When we arrived, we asked to purchase another of the same TV. It was available for us to get right then.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome picture, life like picture, you can see the sweat dripping off all the football players heads, great sound with the soundbar combo. Very easy to set up.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
The TV for most
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Crisp image and easy to setup. Couldn't ask for anything else
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
New 55" Samsung TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have enjoyed our new Samsung TV. Very clear picture and so far, easy to use our Smart TV.
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Bright and clear picture quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had previously bought a Samsung CU8000 and returned it for this model. This is much brighter/clearer.
I would recommend this to a friend - Pros mentioned:Picture quality
Great purchase for a great price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love this television the picture is beautiful and a perfect size for the space. The set up was easy and the addition of a remote control via my phone is so nice.
I would recommend this to a friend - Pros mentioned:Color
Overall a good pick
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, biggest issue I have had with it is that the apps will just stop working and you will need to unplug the TV from the wall aside from that its good. Screen is clear even when the sun is shinning on it and it's a good brightness. You need a sound bar because the stock speakers are not very good.
I would recommend this to a friend - Pros mentioned:Picture quality
Don's TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good picture and sound quality. A different must buy for an affordable flat screen up-to-date television.
I would recommend this to a friend - Pros mentioned:Picture quality
Beautiful picture, it could be better output
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As if beautiful picture real happy with my TV oh yeah, not really happy with is the output on the audio over and I’m real happy
I would recommend this to a friend - Pros mentioned:Picture quality
Upgrade core i9 worth the extra cost.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best laptop for value and performance. Perfect size screen to split documents. Very fast processor.
I would recommend this to a friend - Pros mentioned:Picture quality
Great picture
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is great with sharp detail and vibrant colors. My only complaint is it seems to have a hard time with quick movements in sports (the bikes will blur some in supercross/motocross).
I would recommend this to a friend - Pros mentioned:Picture quality
A Dream TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is marvelous; sound is perfect. Would buy another one if i had the room for it!
I would recommend this to a friend - Pros mentioned:Picture quality
Can see night scenes now!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this new tv. Great picture especially the night scenes, I can see what's going on
I would recommend this to a friend - Pros mentioned:Color
My new QLED 60 TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with my new tv it has great color. Sales person was very helpful and courteous.
I would recommend this to a friend - Pros mentioned:Picture quality
Great!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super great quality. Loved how easy it was to pick up and the TV was exactly as described.
I would recommend this to a friend
