Customer Ratings & Reviews
- Model:
- QN55Q60CAFXZA
- SKU:
- 6537379
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers frequently mention the excellent picture quality, ease of use, and vibrant colors of the 55" Class Q60C QLED 4K UHD Smart Tizen TV (2023). Many also appreciate the value for the price and the convenient features of the smart TV platform and rechargeable remote. A few customers noted that the volume could be improved, and some experienced minor issues with motion clarity in fast-paced scenes. Overall, the positive feedback significantly outweighs the negative comments.
This summary was generated by AI based on customer reviews.
Great tv.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung never disappointing. Love their products. Always great quality.
I would recommend this to a friendLove this TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased such a great buy. This is perfect for my office meetings
I would recommend this to a friendHigh quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv i love the way the quality of screen is very high quality
I would recommend this to a friendgreat
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the tv is good, durable and strong according to its price
I would recommend this to a friend- Pros mentioned:Picture quality
The Qled
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I expected better view on movies but not real but the gaming is awesome clear color.
I would recommend this to a friendBrand response from Samsung
Posted .JulioM,
We appreciate your thoughts on the picture quality of Samsung’s Q60C TV. If the image you’re seeing isn’t to your liking, there are several picture settings you may want to adjust.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Not User Friendly!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The remote is WAY TOO SMALL. Someone with the slightest visual impairment or any finger dexterity issues simply cannot use it. Additionally, it has no numbers and unless one is used to using technology and has developed some intuition in that regard, the controls are very difficult to figure out. Would not buy Samsung again without first researching these issues!
No, I would not recommend this to a friendBrand response from Samsung
Posted .user267188,
Thank you for your review. To assist you in learning the various functions and settings of your new SolarCell remote, you can download the SolarCell Remote Guide directly from Samsung’s website under ‘Support’ (top right corner) > Manuals & Software > TVs & Home Theater. From there, you can select the Q60C under QLED 4K TVs > C Model Lineup.
The e-Manual and Remote Guide are both also embedded into the TV itself under Menu > Settings > Support.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the money. I would recommend this buy from Best Buy
I would recommend this to a friendBest Buy delivery :(
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was so looking forward to this TV. I bought it for my husband’s den. Best Buy website says it will be delivered from 7:00 a.m. to 7:00 p.m. When I placed the order on the website, I asked for an afternoon delivery. The next day I got a call saying it will be delivered from 7:20 a.m. to 1:20 p.m. and they gave me a number to call. I called that customer service line, pointed out that I requested an afternoon delivery in the delivery instructions and that the website says it could be delivered until 7:00 p.m., and asked them to deliver ANY day after 12:00 p.m. I spoke to two different people who said it’s impossible for Best Buy to deliver on any day they choose between 12:00 p.m. and 7:00 p.m. That’s a 7-hour window that’s advertised on their website, but they said they would not/could not make it happen, so the order had to be cancelled. I don’t understand the point in being a Total Tech Member if they can’t deliver after 12:00 p.m. I was prepared to meet them any day after 12:00 p.m., but they wouldn’t do it. Very disappointed and realize I will have to purchase elsewhere since I can’t fit this in my car.
No, I would not recommend this to a friendBrand response from Samsung
Posted .shopper,
Please know you are leaving a review and 1-star rating for the 55" Q60C TV, but we are sorry to hear of your delivery experience, nonetheless. You may want to consider providing feedback directly to the Best Buy store where you made your purchase.
Should you have questions on the Q60C TV itself, Samsung is here for you. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Had to return tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Despite having new cables and checking all ports for a good connection, there were vertical lines on the screen from the first day of having the tv. Returned and got a different tv.
No, I would not recommend this to a friendBrand response from Samsung
Posted .MVWL,
It’s unfortunate to hear of the issues that have caused you to return your Q60C TV. Your experience is very important to us and will be shared with our product team.
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
We hope to regain you as a customer in the future.
~ Samsung Specialist
Damaged product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This television doesn't work half the time. It freeze and wont cutoff. I definitely made a mistake with this purchase.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Pobaby,
Thank you for your review of Samsung's Q60C TV. For optimal performance, we ask that you please ensure you've got the latest firmware version installed. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
