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Customer Ratings & Reviews

Your price for this item is $559.99
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Customer reviews

Rating 4.7 out of 5 stars with 424 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers frequently mention the amazing picture quality, ease of use, and good color of the 55” Class Q60D Series QLED 4K Smart Tizen TV (2024). Many also appreciate the easy setup, great price, and good quality of the TV, as well as its light weight. Some customers find the remote control a little tricky and note a slow refresh rate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 424 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The entire team was very helpful. Great service, they where patient with me and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Roosevelt ☀️☀️☀️

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales Employees were very informative about my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Runs smoothly, great interface, fantastic resolution. So happy I upgraded! Samsung for the win.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung TV and sound bar.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase picture quality is great easy to set up and use , sound is questionable, but I added a sound bar and I'm very happy with both.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Game Pass

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has a very good quality of picture and sound. I really like the TV itself. The only problem is that it said has a free game pass, but it doesn’t seem like it has.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      AhmadN,

      We appreciate your review of Samsung’s Q60D TV. So we can better understand the issues you’re experiencing and provide you with assistance specific to your scenario, please reach out to Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really a good tv for a great price...probably gonna get another one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Experienced Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Experience. We walked at the pick up location and walked away 10. Minutes later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome experience. I will definitely recommend you somewhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a standout performer in the world of high-end tv. stunning 4k resolution

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always Samsung. Been Samsung customer for very long time 4th tv ready for bigger one next time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture love the t.V.Well worth letting best buy install it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality tv amazing contrast tone and display in general tv works smooth as ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I wanted when I needed it. Customer service was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic tv for Gaming. I love game setting for my xbox for sure. Now i may need to use it for my pc as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice smart television for the price. Fit in my stand perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Samsung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen Came damaged but quality of pix was decent. Returned it and I am waiting for the next one to arrive.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We appreciate you sharing your delivery experience and having received a damaged unit. We recommend you contact Best Buy directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.

      Should you have questions regarding the usage or setup of your TV once your issue has been resolved, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    gift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought it for my dad, he really love it and thankful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung 55"

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rhe pucture looks great until there is a night scene. I get pixelated blacks. Very distracring.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad wait time

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great. Very disappointed that wait time for set up and instalment was over a week wait time

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    TERRIBLE Remote, it's horrible, Picture is ok.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote SUCKS! It's tiny, very slippery, very touchy and poorly laid out. Designed by small handed small minded designers for small handed people with remarkable finger dexterity. No rubberized buttons or surfaces, I dont' like to rant, but it's that bad! I'm average with slightly large hands with some arthritis issue, but even without my personal issue, it's WAY too TINY and sensitive! Luckily I saved my OLD SAMSUNG remote that I will use with nice rubberized buttons and layout. Pretty sad to dis a decent tv over it's remote. It could be brighter too, At $396 I guess I'm happy with it and can recommend but any more than that I'd be returning it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      VincentP,

      Thank you for sharing your thoughts on the Solar Cell Remote - we'll be sure to pass this along to our design teams.

      If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

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