Customer Ratings & Reviews
- Model:
- QN55Q70TAFXZA
- SKU:
- 6402398
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the picture quality, calling it awesome and clear. They also appreciate the easy setup and gaming experience. The TV's price point is seen as a positive aspect, with customers saying it's a great TV for the price. However, some customers have concerns about the remote control being too small and slim, and a few have mentioned issues with sound and durability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Do not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is great. Smart system is terrible. Wait up to 3.5 minutes for the tv to catch up. My other Samsung tv in the same house has no issues. This was a waste of money. Great picture if you have cable if not, Run away this is garbage
No, I would not recommend this to a friend samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is not great with this TV. I need to call the geek squad
No, I would not recommend this to a friendBasic tv
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for. It’s just an average tv, nothing special...
No, I would not recommend this to a friendBrand response from Samsung
Posted .OFFICIAL303:
Thank you for choosing the Samsung Q70T TV. Our 2020 Q70T series comes with Improved Adaptive Picture that adds adjustment for finer detail and contrast based on your room lighting.
The Q70T also comes with Real Game Enhancer Plus, a package of innovative technology that optimizes the image and sound output for ultimate gaming experience.
If you should have any questions or concerns with usage, features, or how to best optimize your settings, Samsung Customer Support is here to help.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Not so hot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality not as good as I thought it would be.
No, I would not recommend this to a friendWas underwhelmed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality was ok, I preferred the Sony over the Samsung
No, I would not recommend this to a friendBrand response from Samsung
Posted .Neo03,
Thank you for your purchase and review of this Samsung Q70T QLED 4K Smart TV.
Our 2020 Q70T series comes with Improved Adaptive Picture that adds adjustment for finer detail and contrast based on your room lighting.
The Q70T also comes with Real Game Enhancer Plus, a package of innovative technology that optimizes the image and sound output for ultimate gaming experience.
In addition to all the innovative technology powering the exceptional picture performance, your Q70T QLED TV also comes with a slew of exciting features that make your entertainment more convenient, connected, and personal.
Choose from Bixby, Alexa, and Google Assistant for effortless voice control.
New to our 2020 TVs, Multi View lets users enjoy TV and mobile contents together on the big screen.
Digital Butler instantly detects, connects, and presents all your devices around TV
With Music Wall, you can now enjoy music and visuals together. The TV will analyze the genre and display a screen that fits the song you are playing.
Our customer care team is always happy to help should you have any questions. You can reach us at:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
Have you registered your new Samsung TV with us? If not, we invite you to do so at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F.
Registration gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
-Samsung Ambassador
Its ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid TV but could use a tweak or two to fine tune.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Will:
Thank you for purchasing the Q70T TV and for your review. Should you need assistance with features ,usage, or fine tuning your settings, please contact Samsung Customer Support via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Can't use voice control
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great except the voice button doesn't work at all!
No, I would not recommend this to a friendBrand response from Samsung
Posted .kvicioso:
Thank you for purchasing the Samsung Q70T TV and for your review. I am sorry that you are experiencing issues using voice control. To use this function, the TV must be connected to the internet. Go to Settings > General > Voice > Voice Assistant to select which Voice Assistant you would like to help control your TV (Bixby, Amazon Alexa, or Google Assistant)
To use the Voice Assistant, follow the instructions on the TV screen to enable the selected Voice Assistant. To enable the Settings menus for each Voice Assistant, log in each Voice Assistant.
To run your selected Voice Assistant, press and hold the button, say a command, and then release the button to run Voice Assistant. The Samsung Smart Remote may not recognize your voice when it is far away from you, turned upside down, or located in an environment with loud ambient noise. Use the Samsung Smart Remote less than 2 feet (1.5 m) from you with the remote control buttons facing upward.
If you have already set up your Voice Assistant, your issue might be with your remote. For further assistance, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Don’t buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shoulda went with Oled tvs.........................
No, I would not recommend this to a friendBrand response from Samsung
Posted .Cr7Goat:
Thank you for purchasing the 2020 Q70T TV. Our 2020 Q70T series comes with Improved Adaptive Picture that adds adjustment for finer detail and contrast based on your room lighting.
If you are experiencing specific issues which caused you to give this a 3-star rating, please know Samsung Customer Support is here to help.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Intermittent sound cut out issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having issues with sound cutting out intermittently, sometimes every few seconds...very frustrating. Online searches indicate it may be a Samsung design issue with no known fix. Visited local Best Buy store to inquire about exchanging the product for a Sony
No, I would not recommend this to a friendBrand response from Samsung
Posted .Soundissues:
Thank you for sharing your experience with the Samsung Q70T TV. I am sorry you are experiencing issues with your sound randomly dropping.
If the audio drops out issue happens when connected via HDMI, the HDMI cable is most likely the cause.
We recommend you replace the HDMI cable with a High-Speed cable with Ethernet Channel, labeled as HEC or HEAC on the cable.
If your issue persists, please reach out to us so that we can provide further troubleshooting.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
No more floor models
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV. It's a floor model so it has some bugs to it. I wanted to buy the brand new one but they were out of stock. So what to settle for this crap. So next time I'll be buying a brand spanking new TV not a floor model.
I would recommend this to a friendLooks terrible
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, this has been a huge disappointment. I have spent two days calibrating, looking at all the expert sites. My TV looks either washed out or much too dark. One or the other. Not sure if I got a bad one or not but this TV has been a huge letdown. Ready to send it back, I am so frustrated. My old 43" 1080p looks better by far.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Mike:
Thank you for purchasing the Samsung Q70T TV and for your review. I am sorry to hear that you are not completely happy with your TV’s picture. There are several image settings you can adjust to your liking such as Picture Mode and Expert Settings.
Choose a Picture Mode by going to Settings > Picture > Picture Mode and choose from Dynamic, Standard, Natural, Movie, or Filmmaker Mode.
You can further adjust your sharpness, brightness, contrast, color, tint, contrast, white balance, and more by going to Settings > Picture > Expert Settings
Please also give us the opportunity to assist you with image quality adjustments tailored to your preferred viewing experience. You can reach us via any of the following options:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Waste of money
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great in the beginning but already dead white spots spread throughout the TV. When you pay this kind of money you expect better quality. I will be switching brands in the future for sure
No, I would not recommend this to a friendWall mount screwed. Rediculous
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ridiculous. If you are looking to buy this TV and mount it then don't unless you buy the adapter for the mount. Which they don't tell you about before you purchase. Even if you purchase the suggested TV wall mount you still need to get an adapter. It doesn't mention this anywhere. If you go to Samsung.com it says that it mounts with M8 screws but they are too small and it says nothing about an adapter. I have been buying Samsung products for a long time and this is enough to get me to change. I can't even talk about the quality of the picture or anything because I can't even set the tv up.
No, I would not recommend this to a friendBrand response from Samsung
Posted .NigelStrong:
Thank you for purchasing the Samsung Q70T QLED TV. I am very sorry for the inconvenience you had with installation because wall mount adapters were not included.
Please understand that we do not include wall mount screws or adapters because not every wall will require the same type of hardware. Each customer’s mounting situation can be very different, requiring specific hardware to ensure the best, most secure fit. A hardware type included in the box might be inappropriate for a customer’s wall; the result could be the customer inadvertently mounting his TV insecurely.
For further assistance, please contact Samsung TV Support at:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
- Pros mentioned:Picture quality
Great picture at first but stopped working.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture was excellent until it stopped working after a year and seven months. I replaced it with a Sony which is great so far.
No, I would not recommend this to a friend We returned it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv was well rated an we looked forward to having it. Once it was installed the picture was not that different than our old Samsung tv. We use a sound bar so its speaker capability was not used.
No, I would not recommend this to a friend- Cons mentioned:Volume
Don't waste your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv was very expensive unnecessarily. There is a isdue with the volume and it hasnt been a year since i purchased it
No, I would not recommend this to a friend Don’t Buy Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV sucks - I plugged in a sound bar to the hdmi arc and it worked for about 3 days. It will no longer connect to sound bar. Had to use optical output to use the sound bar. This apparently is a known issue to Samsung but the refuse to fix it. Also when trying to use the ambient feature the tv won’t connect to the my network even though Netflix and other streaming services work fine
No, I would not recommend this to a friendUnbelievable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t get to look into the sound or quality of the picture because there is no way to mount the tv to the wall. There is no threads on the back of the tv so therefore all mounting brackets will not attach. It’s 2020, I’ve been mounting Samsung on the wall for 15 years but apparently the corporation decided that this model shouldn’t have that option. Thanks, I love bringing something home opening up and realizing that it’s not like any other tv model being made in this day and age.
No, I would not recommend this to a friendBrand response from Samsung
Posted .MK920,
I am sincerely sorry for the issues you have encountered and understand your frustration. Your user experience is very important to us and will be shared with our teams.
Please contact our Customer Support so that we can start warranty service for you and offer replacement if they are deemed defective.
You can reach us via:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 9PM EST (Mon-Fri)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
If you have not already done so, we invite you to register your new Samsung TV at: https://www.samsung.com/us/support/register/.
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Again, my apologies for the inconvenience you have had. We do hope to hear from you.
- Samsung Ambassador
Not for a bright room
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return it. Not nearly as bright as my old Samsung 8500. Get the Q80R instead if you can find one!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Bhess64,
I am sorry that you were not happy with the brightness of your Q70T QLED TV and had returned it.
You can check out our entire 2020 TV lineup from our 85" 8K flagship Q950TS QLED TV to our lifestyle The Frame Series and more at: https://www.samsung.com/us/televisions-home-theater/tvs/all-tvs/
Should you have questions about Q80T or other QLED series, please know we are always here to help.
You can contact our Customer Support toll-free at 1-800-SAMSUNG (ask for TVs) Available 8AM – 12PM EST, 7 days a week
Simply copy-paste this link into your browser to LiveChat with us: https://www.samsung.com/us/support/#contact_us_for_support
We are likewise reachable by Facebook Messenger at: https://www.facebook.com/samsungsupport
Or find us on Twitter at https://twitter.com/SamsungSupport
-Samsung Ambassador
Tv smart HD
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv must be defective. sport game we’re terrible and the lack of features for the price were a no thanks.
I would recommend this to a friend