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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 491 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers consistently note the exceptional picture quality, vibrant colors, and easy setup process of the 55" Class Q80 Series QLED 4K UHD Smart Tizen TV. Many users also express satisfaction with the TV's gaming capabilities and smart features. While some customers have concerns about the remote control, the overall sentiment towards this TV remains positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 491 reviews
  • Rated 5 out of 5 stars

    Picture Quality is Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display is excellent and much better than the prior Q series models. Definitely would recommend this television. The stock tv speakers are not perfect but this issue can be resolved by purchasing a sound bar.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung 55”Q80 TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They deliver when they said they would,but I could see giving the geek squad $150 for setting up my TV,when Directv’s set it up for nothing.The geek squad was the ones that deliver so why couldn’t they hook it up for $25.I think $150 hooked up is a ripoff and Directv furnish all cable connection and wires for nothing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this near 1/2 price open box without a remote or stands but was able to get a $12 remote and $30 table top stand. The TVs menus and apps work pretty fast. The image quality is very Good for shows and movies but ps4 games don’t quite look As crisp as a Sony x850F that I already had

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like everything about this TV however if you watch an older movie on a cable channel like TNT that is a fast moving movie you'll see blur. Doesn't happen when streaming movies or watching Bluerays, only happens with older movies on cable TV which is probably due to the conversion up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. A few glitches while disconnecting modem and moving to Bridge mode but overall up and running with improved WiFi coverage in 30 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Randomly turns back on

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture but want to return the TV. I can't tell you how often we turn the TV off and it will turn back on. I have researched different solutions and nothing works. We literally have to wait in our family room for 30 to 60 seconds to make sure the TV will not turn back on. So frustrating. I would seriously give this TV at least a four star review if it wasn't for this issue. Checking my warranty and return policy.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Ettkc,

      I am sorry to hear that you are experiencing malfunction issues with your Q80R TV.
      Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller.

      Please reach out to us via any of the following options so that we can provide troubleshooting or begin warranty service.
      1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
      2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport

      Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.

      -Samsung Ambassador Samsung

  • Rated 5 out of 5 stars

    worth the investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a ton of research, the salesman knew exactly what he was talking about and this is a long term investment, ABSOLUTELY AMAZING!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. My old Panasonic died 6 days into the shutdown went to Best Buy the same day and had a TV in my car in about 10 minutes. Very satisfied with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is top of the line. Even though newer models have come out since, it it still an excellent quality TV and I am very happy with my pirchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A marvelous addition to our home.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has done it again. Outstanding performance. I wish all our TV sets in our home were Sony OLED! Highly recommended for performance and reliability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best tv I have ever had. the picture quality is unbelievable, the colors are spectacular. I would of liked to be able to adjust the sound more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice tv for beginners

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this TV is nice, I use it in my basement for my second TV while I'm gaming I can watch TV at the same time. Picture quality is not as good as my LG OLED TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV works great in our new home

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We weren't sure which TV to get for our new home & the person at the store asked us a few questions & he suggested this TV. We have been pleased with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YES!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only does this tv make me feel as if I’m in my own personal mini theatre, but purchasing it on sale ($500 off) makes the joy even sweeter!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    QLED is the NEW standard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is awesome coming from a KS9000 owner I can see the difference & quality of the image it’s worth the $1,300 I paid for during Black Friday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the tv is great both picture and sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GEEK SQUAD DID A GOOD JOB OF INSTALLING BY NEW TV AND REMOVING THE OLD TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic tv all around. Gaming, streaming, and using it as a wireless monitor work fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 55" TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No glare on screen. I like the ambience feature! Called Samsung for support when I first got it for information about the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t opened it yet, but I purchased it because the Samsung QLED is the only TV that was rated to never have burn-out unlike the OLED sets.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales staff did a great job on explaining TV. Geek squad failed to tell me they were not going to install, but the guy that delivered it, gave me all details how to hang mount and how to hang tv

    I would recommend this to a friend