Customer Ratings & Reviews
- Model:
- QN55Q80CAFXZA
- SKU:
- 6537331
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
Customers are saying
Customers love the 55” Class Q80C QLED 4K UHD Smart Tizen TV for its outstanding picture quality, easy setup, and great sound. They appreciate the vibrant colors and excellent picture quality, as well as the user-friendly interface and simple setup process. While some customers have mentioned challenges with the remote control, the overall positive feedback highlights the TV's impressive features and enjoyable viewing experience.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Black Screen of Death!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a dream TV since I have a Samsung cellphone and tablet so it was an easy set-up. The QLED display was crystal clear especially for gaming and great connectivity with my other devices. I had this TV for only 2 years. All was well until the screen just blacked out for no reason. The warranty ran out, Geek Squad and Samsung wanted to charge a couple of hundred just for a dionostic, and no guarantee of them being able to fix it. Samsung customer service said its not worth it because it's hard fixing a black screen (of death) on any device. Was this a faulty model? I don't know. But I don't trust Samsung TVs anymore! It's a $950 paperweight now! So I bought a Sony LED Smart TV instead. Hopefully, this brand isn't nothing in susceptible to black screens.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
QLED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, works great for a room that gets a lot of natural light
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. The darks are still a little dark but overall great tv.
I would recommend this to a friend Bad Batch????
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1st TV had a black spot on the screen. Called Best Buy, they delivered a 2nd TV which also had a black spot in the middle of the screen. Called Best Buy again, explaining the problem, and operator Julia hung up on me... called again telling you that I wanted another TV and for the techs to mount it on the wall and verify it was good. Techs brought 3rd TV, took the bad one off the wall. They put it in the box and were leaving. I asked that they were supposed to mount TV #3 to the wall and set it up verifying it was good. They told me NO, they had know time and bolted like a couple of rabbits. Thankfully TV#3 was a good one with no blemishes on the screen.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok, but it's not as wide or tall as the 55" Samsung TV that it replaced which means that we built in for it looks rather empty. There's something incompatible between the Fire Stick controller, the TV, and the Bose sound bar. If the TV goes to "idle" if you pause a program too long, the sound bar stops working and you have to reboot it. This takes about 10 minutes. Also, the TV's Bluetooth connection to my Bose head set lasts about 30 seconds then disconnects. I know the headset works because it easily connects with my phone. I've made an appointment with the Geek Squad (they installed the TV.
No, I would not recommend this to a friendSamsung Q80C Smart TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung TV is ghe brand I would go to. My last smart TV with Samsung used for 11 years and now going to more upgrades smart TV. As always the quantity is the best and I am pleased with my purchases.
I would recommend this to a friendReview of TV ... 55" bedroom
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is great. Just as expected. Remote works correctly as expected. Very Satisfied.
I would recommend this to a friendMajor Upgrade to Our Home Theater
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very pleased with this TV. It replaced an older model in our home theater and has performed better than its predecessor.
I would recommend this to a friendSamsung Television Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned several Samsung televisions in the past and have always enjoyed the use and longevity of each one, However, my most recent purchase is the best Samsung I have purchased. Excellent television.
I would recommend this to a friendLove it
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it Everything worked fine and the employees where very nice
I would recommend this to a friendPerfect TV
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect tv for the bedroom, love playing Xbox on it.
I would recommend this to a friendSamsung 55 inch TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our old plasma TV died and we needed a replacement. Had to wait around until someone would help us. Workers standing around but not willing to help us. Finally when someone did approach us, he was very pleasant and helpful.
I would recommend this to a friendGreat Service and followup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service with plenty of options.They provide a great wide arrangement of options that you can benefit from. Plus the Geek squad is a plus if needed
I would recommend this to a friendBest Buy is great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easiest TV purchase I have ever been a part of! Delivery and instalment very quick and thorough! Would certainly recommend to all my friends. Thanks
I would recommend this to a friendHappy campers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, as always from Samsung. Wonderful, knowledgeable assistance from Michelle Oh!
I would recommend this to a friendOverall - Disappointing
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought I was taking a step forward when I upgraded my 12 year old LG to this Samsung. Unfortunately this TV has been a huge disappointment due to the built in software used to run this 'smart' TV. TV frequently freezes up when trying to load apps to the point that it becomes unusable. If it weren't for our attached fire stick I would've missed a lot of live sport events, etc. (reasons why I have a TV to begin with).
No, I would not recommend this to a friendBrand response from Samsung
Posted .BenW,
We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your Q80C TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Samsung TV QLED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the TV and the new features. The speaker is better than the earlier generation where you sure needed a sound bar.
I would recommend this to a friendGreat picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a beautiful screen. Crisp and the colors are vibrant and so real. It fits perfectly in our space as well.
I would recommend this to a friendSamsung 55”
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound and picture quality is good but not as good as the Samsung we replaced. Picture has to be toned down and the sound needs to be less hollow.
No, I would not recommend this to a friendGreat TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's an excellent TV. Wouldn't buy anything other than a Samsung!
I would recommend this to a friend