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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 285 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the 55” Class Q80C QLED 4K UHD Smart Tizen TV for its outstanding picture quality, easy setup, and great sound. They appreciate the vibrant colors and excellent picture quality, as well as the user-friendly interface and simple setup process. While some customers have mentioned challenges with the remote control, the overall positive feedback highlights the TV's impressive features and enjoyable viewing experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 285 reviews
  • Rated 4 out of 5 stars

    older model but great tv d. get it if good price.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tv was great. samsung is top tier as always, and QLED is great. the difference is subtle if you are looking/thinking too hard, but it really makes a difference in use. Only reason 4/5 stars is because this is an older model, and unfort mine broke while moving, just bumping around a little in the backseat. As expected of a slightly older model, the build is bulkier and less efficient. However it's always getting better and this is to be expected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good picture, sound and user friendly. Characters come alive,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Home Owner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality, fairly easy to navigate channels and Apple TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 4 out of 5 stars

    Samsung is still the best.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the picture quality and refresh rates. Only downfall is the fact that you'll still likely need a sound bar.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JeremyG,

      We appreciate your feedback on the sound quality of your new Q80C TV. Your TV features Object Tracking Sound, which tracks the action with strategically placed dynamic speakers, and Adaptive Sound, which automatically adjusts audio to enhance everything from dialogue to music and sports.

      You can select a sound mode that you prefer for a content type or your listening environment. Go to: Home > Menu > Settings > All Settings > Sound > Sound Mode.

      You can also customize balance and equalizer settings by going to: Home > Menu > Settings > All Settings > Sound > Expert Settings.

      Additionally, there are image adjustments you can make to optimize your picture to suit your preferences. Your TV has several Picture Modes to choose from, allowing you to enjoy content in optimal conditions. Go to Home > Menu > Settings > All Settings > Picture > Picture Mode.

      You can also go to Menu > Settings > Picture > Expert Settings > Contrast Enhancer to manually fine-tune your image.

      If there’s anything we can further help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Sharp,bright,vibrant colors

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The colors are sharp bright and vibrant, excellent quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good value for the price. good picture and easy to set up d

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as an open box item to save a little money and the TV is perfect. I get compliments on the picture quality constantly. Highly recommend getting the Q70 over Q60. It’s worth the price. Fast store pickup, and very accommodating staff at Best Buy who loaded my car for me.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung Q80C TV -- great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV! Picture is fantastic. Sound is fine--while others have said you must have a sound bar, I have not found that to be absolutely necessary. Perhaps if you want theater-type sound then you need it but for regular TV watching it is fine. Highly recommend this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    World Cup Purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, great picture. Very happy with the purchase. Added the Samsung home theater speaker system which is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture, and just a great TV. Easy set up.

    I would recommend this to a friend
  • Cons mentioned:
    Remote

    Rated 1 out of 5 stars

    FALSE ADVERTISING - OPEN BOX SCAM

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be careful when purchasing this Samsung 55" Q80C QLED. I purchased an "Excellent" condition TV that is supposed to include original packaging, drove 12 miles to pick it up and the TV was not packaged. It gets better just wait. I drove all the way back home to pick up my kids and have them hold the TV in the backseat. When I get back to the store, I realize the TV does not have the stand, the representative tells me it is missing the remote, the back is all scratched, and the TV still has brackets attached to the back of it from the previous owner's time with it... Definitely do not purchase anything open box from TV, stick to new only and spare yourself the stress and money from being scammed like I was. Funny thing is, this is the second time it's happened to me at the same store, Melrose Park.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    My Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful tv to watch. the colors are bright and clear, the picture is wonderful. It is just a little difficult for me to follow the directions on some aspects of this set! I will say, there are resources available for me to access to help solve my problem, but it does take time. I wish it could help me solve my instantly!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality tv

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good value. Picture very crisp when watching sports events.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A+

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing colors, fantastic sound - clear! The features are awesome! I especially love the Ambience setting and relaxing to beautiful Carriean views, floating petals, a roaring fire and much more! Love my Samsung TV!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son's room. Best picture I've ever seen. Now I have to get a new TV for the living room. Can't let him have the best one in the house, lol. Very easy to set up with his soundbar, Xbox and Switch as well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new tv :) so glad I purchased this one of the best decisions I made. I’ve had absolutely zero issues with this tv and the quality is great I would recommend to any whom want a great picture

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV. Great picture above the mantle in the living room...bright room, bright TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung TV is just beautiful. The colors are so rich and the picture is sharp. The sound quality is better than I had expected. The smart features are great and the remote is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    We enjoy a whole bunch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We installed this over the fireplace in our primary bedroom. The color quality, fit and finish is quite nice. We added a Sonos sound bar for a magical experience. We enjoy the paired products a whole bunch!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Customer Service and Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service in helping us decide which TV to buy, and, getting the TV to the front of the store for checkout and then to our car! We love our new Samsung 55 inch Q80C QLED TV!

    I would recommend this to a friend
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