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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 105 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers highly value the outstanding picture quality of the 55” Class Q80D Series QLED 4K Smart Tizen TV (2024). They also appreciate its ease of setup, vibrant colors, and good price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 105 reviews
  • Rated 5 out of 5 stars

    Samsung Smart TV

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome smart TV. Bought it at Best Buy store. The sales rep provided great service and answered patiently all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go around with a Samsung TV. I love this TV so much and I would suggest it for anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Grandmother loves it. Her old TV was getting darker and darker and this one had the right base o sit on her dresser.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Q80d

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy watching my new television is really great tv. I love all the new features on this TV. It’s better than my old TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 55” Q80D

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. It’s the perfect size for our bedroom. Hopefully they’ll be on sale soon as I want a third TV to put in our dining room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday Gift to Mom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Mother Loves The Television.easy to use and excellent Quality for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Customer service, sales rep helped me pick out my tv for my needs and the Geek Squad! Another amazing team! Hooked everything up and walked me thru

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Unit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good unit. Glad I spent the extra money to upgrade to the Q80.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not worth the money to me.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works a lot faster than my old Insignia, but I am not really impressed with the picture. I had to work hard to get it as good as it is, had to turn the AI off.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice tv

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and quality tv, although it needed a soundbar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT I LOVE IT AND THE GUYS THAT INSTALLED IT WERE GREAT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service and good tv would recommend buying this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV. I would purchase this tv again with soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Q8

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV, the purchasing process was seamless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung QLED TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture contrast, clarity and brightness

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy for buying it I bought with a good offer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung q50 tv.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Delivered on time.Everything was as described and as promised.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Home Consumer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy Work on Return item then repurchase of similar product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased this 55 inch Q80D new and it doesn't work out of the box. Just get a very dark blue screen no images. Best Buy delivered it yesterday, no damage to box. Now I have to take it back off the wall and repackage and return it. What a waste of time and money. I have had Samsung TV's for years, including their highly rated plasma which I still have and love. However will be my last Samsung, why would I try again.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      TomL,

      We appreciate you sharing your experience with Samsung's Q80D. We recommend you contact Best Buy Customer Support or your local Best Buy store directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.

      Should you have questions or concerns regarding the usage or setup of your TV once your issue has been resolved, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Rated 1 out of 5 stars

    Samsung tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working second day. Needed to wait 10 days for repair.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      KimberlyB,

      We appreciate you sharing your experience you went through to have your TV serviced, but I hope your TV is now performing as expected.

      Samsung is committed to providing the best possible product experience, quality, and value, and your feedback will be shared with our product and customer care teams.

      If there’s anything we can do to further improve your experience, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

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