Customer Ratings & Reviews
- Model:
- QN55Q80DAFXZA
- SKU:
- 6576599
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
Customers are saying
Customers regard the 55” Class Q80D Series QLED 4K Smart Tizen TV (2024) highly, particularly praising its outstanding picture quality and vibrant colors. The ease of setup and user-friendly interface are also frequently cited as positive aspects. Many appreciate the television's excellent value for its price. There were no significant negative comments reported.
This summary was generated by AI based on customer reviews.
Samsung 55” Q80D
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV. It’s the perfect size for our bedroom. Hopefully they’ll be on sale soon as I want a third TV to put in our dining room.
I would recommend this to a friendGood Unit
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good unit. Glad I spent the extra money to upgrade to the Q80.
I would recommend this to a friendBirthday Gift to Mom
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Mother Loves The Television.easy to use and excellent Quality for the price.
I would recommend this to a friendNot worth the money to me.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV works a lot faster than my old Insignia, but I am not really impressed with the picture. I had to work hard to get it as good as it is, had to turn the AI off.
No, I would not recommend this to a friendGreat customer service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing! Customer service, sales rep helped me pick out my tv for my needs and the Geek Squad! Another amazing team! Hooked everything up and walked me thru
I would recommend this to a friendNice tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and quality tv, although it needed a soundbar
I would recommend this to a friendTV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT I LOVE IT AND THE GUYS THAT INSTALLED IT WERE GREAT
I would recommend this to a friendTV Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great service and good tv would recommend buying this
I would recommend this to a friendHappy with TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV. I would purchase this tv again with soundbar.
I would recommend this to a friendSamsung Q8
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV, the purchasing process was seamless.
I would recommend this to a friendSamsung QLED TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture contrast, clarity and brightness
I would recommend this to a friendAmazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m happy for buying it I bought with a good offer
I would recommend this to a friendSamsung q50 tv.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Delivered on time.Everything was as described and as promised.
I would recommend this to a friendHome Consumer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy Work on Return item then repurchase of similar product.
I would recommend this to a friendPoor Quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just purchased this 55 inch Q80D new and it doesn't work out of the box. Just get a very dark blue screen no images. Best Buy delivered it yesterday, no damage to box. Now I have to take it back off the wall and repackage and return it. What a waste of time and money. I have had Samsung TV's for years, including their highly rated plasma which I still have and love. However will be my last Samsung, why would I try again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .TomL,
We appreciate you sharing your experience with Samsung's Q80D. We recommend you contact Best Buy Customer Support or your local Best Buy store directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.
Should you have questions or concerns regarding the usage or setup of your TV once your issue has been resolved, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Samsung tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working second day. Needed to wait 10 days for repair.
No, I would not recommend this to a friendBrand response from Samsung
Posted .KimberlyB,
We appreciate you sharing your experience you went through to have your TV serviced, but I hope your TV is now performing as expected.
Samsung is committed to providing the best possible product experience, quality, and value, and your feedback will be shared with our product and customer care teams.
If there’s anything we can do to further improve your experience, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
New TV not working.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV did not work upon opening the box and turning on. Screen was filled with vertical-colored lines.
No, I would not recommend this to a friendBrand response from Samsung
Posted .DennisM,
We appreciate you sharing your experience with Samsung's Q80D. We recommend you contact Best Buy Customer Support or your local Best Buy store directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.
Should you have questions or concerns regarding the usage or setup of your TV once your issue has been resolved, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Samsung q l e d t v
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV does not show good. The picture is not clear. The Sony TV was far superior than this one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Vincent,
Thank you for sharing your thoughts on the picture quality of your Q80D TV. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
No Communication
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My salesperson was great, but it stops there. They weren’t timely in letting me know that my purchase was ready for pickup. They only emailed/texted me once to say it was a delay, but if I hadn’t decided to go online and check I wouldn’t have known that my item was ready for pickup. I am so disappointed in the lack of communication that Best Buy has with their customers. I will not purchase anything again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .ToniB,
Please know you are leaving a review and 1-star rating for the 55" Q80D TV, but we are sorry to hear of your Best Buy experience, nonetheless. You may want to consider providing feedback directly to the Best Buy store where you made your purchase.
Should you have questions on the Q80D TV itself, Samsung is here for you. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
Samsung TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The television is excellent and the geek squad did an excellent job of installing it.
I would recommend this to a friend
