Customer Ratings & Reviews
 100% Color Volume 100% Color Volume with Quantum Dot Over a billion colors that don't fade, even in the brightest scenes *QLED televisions can produce 100% Volume in the DCI-PS colorspace, the format most cinema screens and HDR movies for television.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/684f880e-f8dd-4c6c-91d9-5f55b1534a3c.jpg)
- Model:
- QN55Q8FAAFXZA
- SKU:
- 6617399
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the 55” Class Q8F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025) for its exceptional picture quality. Many reviewers were highly impressed by the image quality, exceeding their expectations. There were no significant negative comments reported. Overall, the feedback focuses on the overwhelmingly positive visual experience.
This summary was generated by AI based on customer reviews.
I Like it Alot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So Far, So Good!! Its AI Smart so you have to set the settings to where you want it to be. But everything looks great.
I would recommend this to a friend55" tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.55" tv is great now i can dump my over priced cable company
I would recommend this to a friendNot As Advertised
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as advertised, picture not that clear, went from clear at times to blurry, football games had motion blur, faces weren't sharp, almost as pastel. worst part was TV turned on with no one near the remote, shut it off by remote, and turned on five minutes later by itself. Must have got a lemon, returned for credit. Used to quality of an OLED, ordered an LG OLED to replace this disaster of a TV.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We're sorry to hear that your experience with the Q8F TV led to a return. Your feedback matters to us and will be shared with our product team.
If you decide to explore Samsung TVs again in the future, we’re always here to support you - whether it’s setup, features, or troubleshooting. Reach us anytime at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or visit the ‘Support’ section of our website for LiveChat, manuals, and more.
~ Samsung Specialist
Samsung tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. It may cost more than my last tv but is much better quality.
I would recommend this to a friendActual buyer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s my third Samsung tv that I have purchased and I’m in love with it.
I would recommend this to a friendShould have gone with my first choice!(q7qled )
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m somewhat satisfied with my purchase, unfortunately it doesn’t really earn a 5 star. I expected a better sound as well as a much sharper picture quality for the price.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Ok TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture ok. Remote can be confusing. Issues with syncing sound bar.
No, I would not recommend this to a friendBrand response from Samsung
Posted .RonG,
We appreciate you sharing your experience with the included remote. To help you get the most from your TV and remote functions, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your Q8F TV model to view or download the available guides.
The Remote Control Guide is also conveniently built into your TV: Settings > Support > Tips and User Guides
Learn TV Remote is another feature designed to help users become familiar with the layout and function of each button on the Samsung remote. When enabled, pressing any button (except the Power button, which will still turn off the TV) will prompt the TV to announce the button’s name and its purpose – without affecting TV operation.
This teaching mode is especially useful for users who are visually impaired or new to Samsung remotes. To enable this feature, go to: Settings > All Settings > General & Privacy > Accessibility > Learn TV Remote. To exit, simply press the Return key twice.
We'll also need to know a bit more about the sync issues you've mentioned so we can assist with this. Give us a call at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat and additional support resources are also available through the Support link on our website.
~ Samsung Specialist
Samsung Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy tiene excelentes Samsung TV Excelente producto
I would recommend this to a friendSamsung tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great had no issues looks beautiful and very pleased
I would recommend this to a friendEddie Orum, 111 and Best Buy Experience
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very concerned when this product needed to be replaced, I was scheduled for a replacement and after several confirmations for a replacement, no one was assigned to come to my home.
No, I would not recommend this to a friendBrand response from Samsung
Posted .EddieO,
We appreciate you sharing your experience; however, we recommend contacting Best Buy directly for assistance in correcting this situation. We hope it’s resolved in a timely manner.
If you have any questions or need help with your TV once your issue is resolved, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available via the ‘Support’ link on our website.
~ Samsung Specialist
Samsung 55" TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The frame was plastic and was coming apart as it was being mounted. We returned it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .TimMaliepaard,
We're sorry to hear that your experience with the Q8F TV led to a return. Your feedback matters to us and will be shared with our product team.
If you decide to explore Samsung TVs again in the future, we’re always here to support you - whether it’s setup, features, or troubleshooting. Reach us anytime at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or visit the ‘Support’ section of our website for LiveChat, manuals, and more.
~ Samsung Specialist
Unhappy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.poor sound quality. I paid too much for this model
No, I would not recommend this to a friendBrand response from Samsung
Posted .PeggyK,
Thank you for choosing Samsung’s Q8F TV and for sharing your feedback on the sound quality. To ensure you're getting the latest sound performance improvements, we recommend checking for any available firmware updates: Home > left directional key > Settings > Support > Software Update
If the sound still doesn’t meet your expectations after updating, there are several settings that can be customized to better suit your preferences:
• Sound Mode & Expert Settings: Choose from preset Sound Modes or manually adjust bass, treble, and balance to better suit your preferences. Go to: Home > left directional key > Settings > All Settings > Sound > Sound Mode or Expert Settings
• AI Mode: Enable AI Mode to let your TV intelligently optimize sound based on your environment and content. This includes features like:
o Adaptive Sound: Analyzes room acoustics and content in real time
o Adaptive Volume: Maintains a consistent volume level over time
o Active Voice Amplifier: Enhances dialogue when ambient noise is detected
• Auto Volume: Helps stabilize volume when switching channels or input sources: Settings > Sound > Expert Settings > Auto Volume > On
If you're looking to enhance your overall audio experience, consider adding a Samsung S- or Q-Series Soundbar (such as the HW-xxx). These models feature Q-Symphony, which allows the TV and soundbar speakers to work together for an immersive, 3D audio experience.
For help with sound adjustments or choosing a soundbar to complement your setup, please contact us at 1-800-SAMSUNG, 8 AM – 12 AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Not buying Samsung again!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After having contacted both Samsung and Soectrum, adding the Spectrum app to this model was nearly impossible. The Best Buy tech was able to add it using the Apple TV app. It is still not working correctly as the tv needs to be unplugged and replugged in order to get the app. Also, closed caption is not available in settings. No box being used, just streaming all.
No, I would not recommend this to a friendBrand response from Samsung
Posted .NancyW,
Thank you for sharing your experience with the Spectrum app. If the app is freezing, not loading, or crashing, we recommend trying the following steps:
1. Cold boot the TV by holding down the power button on your remote for 5+ seconds until the TV turns off and back on.
2. Delete and reinstall the app to clear out any potential corrupted data.
3. Reset Smart Hub to remove any app conflicts (Settings > Support > Device Care > Reset Smart Hub).
Please also make sure your TV has the latest firmware installed: Settings > Support > Software Update > Update Now.
You may also want to reach out to Spectrum directly for additional updates and support from their app development team.
If the issue continues, please reach Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat and additional resources are available through the ‘Support’ link on our website.
~ Samsung Specialist
Not Bright
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv isn’t bright I don’t like it price isn’t worth the product should’ve been cheaper
No, I would not recommend this to a friendBrand response from Samsung
Posted .DeandreN,
We appreciate your input on the picture quality of Samsung’s Q8F TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
Start by selecting a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
Samsung 55 smart tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung 55 class Q8F smart tv has a nice simple look. The first one I received was making a high pitch noise by the output connections. I had to get a new one finally sent so hopefully this one will be better quality without issues.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Cjay,
Thank you for your purchase and for your patience in having to deal with the hassle of an exchange. If there's anything we can do to assist you, please know we are here and happy to help. If you have any questions or need help, we’re always here. Call 1-800-SAMSUNG from 8AM - 12AM EST, seven days a week, or connect with a LiveChat agent anytime by selecting ‘Support’ on our website.
~Samsung Advisor
Review of a Samsung 55 Inch Smart TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is not sharp and the skin tone comes out orange on certain people.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Jared,
We appreciate your input on the picture quality of Samsung’s Q8F TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
SAMSUNG TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.JUNK - PAID $600 FOR A TV THAT IS LESS CLEAR THAN A TV i PAID $229
No, I would not recommend this to a friendBrand response from Samsung
Posted .MichelpM,
We appreciate your input on the picture quality of Samsung’s Q8F TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
Awesome TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 55 fits perfect in my living room, the picture and quality are fantastic 10/10 recommended
I would recommend this to a friend Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great tv for the price, its a little weird to navigate the home screen and devices connected. It keeps wanting to auto switch to connected devices like gaming consoles, turning them on automatically. Could be me, but other than that great buy.
I would recommend this to a friendBrand response from Samsung
Posted .YaboyTobyToad,
Thank you for your review. Anynet+ controls external devices that are connected to the TV via an HDMI cable and will turn on/off when you turn the TV on/off. If you don’t want externally connected devices to turn on/off when you turn your TV on/off, please make sure Anynet+ is disabled. To turn off Anynet+ (HDMI-CEC), go to: Settings > All Settings > Connection > External Device Manager > Anynet+ (HDMI-CEC) = OFF.
If you need more help with this function, please don’t hesitate to reach Samsung Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
- Pros mentioned:Picture quality
Technology in the mountains
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing picture and streaming far superior to satellite
I would recommend this to a friend