Customer Ratings & Reviews
- Model:
- QN55Q900RBFXZA
- SKU:
- 6355633
Rating by feature
- Picture Quality
Rating 4.5 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 55" Class Q900 Series LED 8K UHD Smart Tizen TV's picture quality as unbelievable, with great sound and colors that make older movies "pop." They find the TV easy to set up and use, and they appreciate its 8K resolution and upscaling capabilities. The TV is also considered to be well worth its price tag, and gamers have expressed satisfaction with how the PS5 looks on it.
This summary was generated by AI based on customer reviews.
tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent article, very good investment, despite being 8k it has a very good price.
I would recommend this to a friendVery pleased
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with the installation and the quality of the tv.
I would recommend this to a friendGreat TV & Sound Bar.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We're extremely satisfied with our TV and Sound Bar purchase and installation.
I would recommend this to a friendSatisfied!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband loves it, He was extremely excited to purchae this.
I would recommend this to a friendmr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent television would recomend this to all others
I would recommend this to a friendSamsung TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a open box. Team was excellent with assistance
I would recommend this to a friendhelp
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.can not use the voice without resetting the router
No, I would not recommend this to a friendGreat cost
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can buy this instead of the 8K and save alot of money! No difference!
I would recommend this to a friendeasy to set up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needs another set of feet on base of tv. first set of feet too far apart.
I would recommend this to a friendHope yours lasts longer than 2 1/2 days!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got to watch my tv for 2 1/2 days before it stopped working. Had to wait 2 weeks to get it repaired. The main board in the TV and the oneconnect cable box had to be replaced. Unbelievable. I feel like I am stuck with a lemon. Why do I keep buying Samsung!? I've learned my lesson.
No, I would not recommend this to a friendAwesome TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great pick up service, no issues. Everything as advertised
I would recommend this to a friend8K that you will never use
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing special, I had to return and chose the Sony OLED instead which I like a lot better.
No, I would not recommend this to a friendSamsung 55” 8K TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Defective right out of the box. Both the power supply and HDMI connections are housed in the same connecting unit to the TV in what Samsung calls One Connect. Box heats up and the TV shuts down after 30-60 mins of use and takes hours to turn back on again. It was also a horrible experience having to go back and forth between Best Buy’s tech service desk and the Samsung help desk to try where both would not take responsibility for repairs. Parts also were on back order for 2-4 weeks. Ultimately convinced Best Buy to refund, pick up this bad TV, and went and bought an LG C1 4K instead.
No, I would not recommend this to a friend- Cons mentioned:Heat output
Disappointed Samsung fan.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase Samsungs with great confidence. This time was not the usual outcome. At present the TV is non-functional. Perhaps that's why it was throwing off so much heat while it was in use. Sorry.
No, I would not recommend this to a friend JUNK
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im vary disappointed in best buy. They sold me this TV to go with my new Samsung sound bar. Junk. Sound bar junk. Best Buy did not want to help me with the products they convinced me to buy. Sound dosent match up, sound switch's back in forth between the sound bar and the TV speaker, input on the sound bar in a pain and always switching or turning off, could not get Alexa to work, eARC compatibility errors on the TV.
No, I would not recommend this to a friendSamsung 8k
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed after one day of use the tv power it self off and could not be powered on again picture quality was lacking for a 8k tv I return this set and got a Sony oled with a much better picture quality at 4k
No, I would not recommend this to a friendMotion rate seems to be at 120,not 240
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m returning it.not for someone who wants great picture.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Steve,
i am sorry to hear that you are not completely happy with the motion performance of your Q900 TV.
Our Motion Rate 240 is a metric that combines the panel’s native refresh rate, image processing, and backlighting technology. This produces a rating that better conveys the TV’s overall motion performance.
Should you need further assistance with features or product usage (such as setting adjustments), please reach out to Samsung Support and an agent will gladly assist you. You can reach us via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
Again, thank you for taking the time to share your thoughts on this product. Your invaluable feedback helps us continuously deliver best-in-class products and service.
- Samsung Ambassador
Didn’t use for long
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even a month after I bought it, I’ve been having nothing but issues. It’s on a constant power cycle and doesn’t give any chance of staying on. I’ve had to wait for well over a month for Samsung to service it, and to wait even longer for them to order the parts then longer to set up an install service. Don’t buy Samsung.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Bummed out
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, but frequent video probs. Returned tv
No, I would not recommend this to a friend Angry Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen went bad after 1 month. Best Buy not willing to replace like for like. We are seriously considering not buying anything at Best Buy anymore.
No, I would not recommend this to a friend