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Customer Ratings & Reviews

Your price for this item is $1,359.99
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The comparable value price is $1,599.99

Customer reviews

Rating 4.6 out of 5 stars with 470 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, color, easy setup, gaming experience, and price of the 55" Class Q90T Series QLED 4K UHD Smart Tizen TV. They appreciate the sharp and clear pictures, crisp and bright colors, user-friendly interface, and its suitability for gaming. However, some customers find it expensive and have concerns about the remote control and the lack of support for Dolby Vision on the HDMI ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 470 reviews
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    great tv, just what I wanted, all expectations met

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv, just what I wanted, all expectations met....

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love it.....great color and love the size

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV looks great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv has a great picture and was a breeze to install.

    I would recommend this to a friend
  • Cons mentioned:
    Glare

    Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv but the glare is still there depending on viewing angle.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    SAM review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit is good over all. Sound , picture and value for price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful visuals all around for movies and gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall experience was excellent. Adam, our sales consultant, was very helpful, visiting our new house. Installation was very smooth, even though they had to drill into a stone fireplace. Technicians were on time and very professional. Would definitely use Best Buy again!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    This smart tv has good picture quality.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has excellent no glare images for a better picture

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    used for a month so far pleased very clear picture

    I would recommend this to a friend
  • Cons mentioned:
    Vrr

    Rated 1 out of 5 stars

    The Samsung Q90t TV is trash for gaming.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV for gaming as it was one of the most highly rated LCD TVs for that purpose. What a mistake that was! Let me just list some of the problems that exist with this television. These things occur even with the latest firmware upgrade version 1462.1. 1) The TV has massive problems when the 2.1 HDMI port is hooked up to an NVIDIA RTX 3000 series video card and the input signal is set to 120Hz. The bottom 3/4 of the TV screen turns black and you get bright flickering horizontal lines across the top 1/4 of the screen. Sometimes the image can be stabilized by switching the input on the TV to another port and then back to port 4, the HDMI 2.1 port. Also, toggling game mode from on to off and back on again will stabilize the screen but it is hit or miss. I bought this TV for 120Hz and it absolutely fails to deliver. Calling Samsung about this issue was a waste of time as they seem to be completely clueless and completely unhelpful. 2) If you have an XBox Series X hooked up to the TV, you must disable VRR on the XBox otherwise the colors will be completely washed out on the TV and and black colors will be gray colored instead. The screen will look like an old LCD TV from 20 years ago. The TV is advertised as supporting VRR but this is not the case. This also occurs with an NVIDIA card if GSync is enabled. 3) The TV suffers from significant "Dirty Screen Effect" or DSE. On light backgrounds, especially light grey colored, you will notice darker areas that look almost like burnin on an OLED TV. This is very pronounced, especially in certain games. Granted, all LCD TVs are prone to DSE but the Q90t is especially bad. 4) Inverse ghosting - This means that there is a trailing image around certain objects in the game when the object is moving on screen. This happens in some third person titles when moving around the character on screen. Sometimes the trailing image has a green halo look to it. Supposedly this was fixed by the latest firmware but it is still present. I regret buying this pile of garbage. Samsung is useless and I don't believe they have any plans to correct these issues. These problems are not just with my particular set. There are widespread complaints across the internet regarding these same issues. Bottom line - This TV is absolutely not recommended for gamers even though it is advertised as a gaming TV.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen has screen uniformity and still spots. For me personally i can’t look at the screen for too long because it’s just bright and detail it’s not what I expected from seeing it in store. However, maybe if you request someone to come and calibrate your TV maybe it will be a better experience.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Not the easiest to figure out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has a really good picture but it’s not user friendly, (for me anyway). I just don’t like the overall setup of most everything on it. After having it for a couple months I now wish I had bought a Sony... oh well you live and learn.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      JoeK,

      I am very sorry to hear that you are not enjoying using your Q90T QLED 4K TV.
      We appreciate your review and will share your feedback with our internal teams.

      Here is a link to our eManual that contains details of various features and usages of your TV:
      https://downloadcenter.samsung.com/content/UM/202006/20200618112841534/NIKATSCT-3.0.7_EM_NIKE_USA_ENG_200527.0.pdf

      You can also access it on your TV screen.
      To open the e-Manual, press the button to open Smart Hub, press the left directional button to move to Settings, and then press the Select button. Use the up and down directional buttons to move to Support, and then select Open e-Manual to open the e-Manual

      Our Samsung Support team is always here to help with step-by-step assistance with setup, features, and operation. Simply contact us at:
      1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM – 12AM EST (7 days a week)
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport

      Have you registered your new Samsung TV with us? If not, we invite you to do so at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F.
      Registration gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.

      -Samsung Ambassador Samsung

  • Rated 5 out of 5 stars

    great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv, bought it opened box but with warranty tho.i dont know why suck bad reviews with xbox series x, but mine works great with it. i dont have any problems works well with f1 2021 and call of duty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get one or two

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extra cost goes into the anti glare tech and it works. My mom watches TV during the day a lot (she's old) and the windows don't reflect the way some others do. It's a really great TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Our latest purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the clear definition of images, but the sound levels change from live TV to recordings. So, we find ourselves cranking up the volume. Not interested in getting a sound bar, but it would be nice if the sound level changes reflected more distinctly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beautiful TV but maybe not ideal for little kids

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am only giving this 3 stars because it was cracked in the box. I followed the directions to hang it on my wall and was careful with not touching the screen. When I turned it on it I noticed a crack at the bottom right of the screen. I barely touched the white protected cover where that crack was and and parts of the tv went out. The screen was beautiful in the parts that were not affected. However, I researched it and apparently this tv is super delicate. I returned it and went with an OLED after the employee walked up the the OLED tv and grabbed and shook it fairly hard. I would not recommend this TV for an active home with kids that may throw objects around the house. For the price the screen is just to delicate for me.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Chaos,

      I am very sorry to see that your Q90T screen exhibited damage upon opening and setup.
      Unfortunately, even if a TV is double-boxed and the packaging shows no evidence of harm, a TV can still be damaged during transit if proper care is not taken. For example, if the TV were sitting in an incorrect orientation -- laid on its side or tilted -- during transit, damage could have been done.

      Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help.

      You can contact our Customer Support toll-free at 1-800-SAMSUNG (ask for TVs) Available 8AM – 12PM EST, 7 days a week

      Simply copy-paste this link into your browser to LiveChat with us: https://www.samsung.com/us/support/#contact_us_for_support

      We are likewise reachable by Facebook Messenger at: https://www.facebook.com/samsungsupport

      Or find us on Twitter at  https://twitter.com/SamsungSupport

      Again, my sincerest apologies. We hope to regain you as a customer in the future.

      -Samsung Ambassador Samsung

  • Rated 5 out of 5 stars

    A Great Replacement TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful TV and great installation by Geek Squad. The resolution is amazing and looks like you are looking out the window when streaming. Bright screen works well in bright room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Low glare in a bright room

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this TV and are so glad we purchased it. Our family room is very bright so we needed a low-glare screen and this exceeded our expectations! I highly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and Soundbar setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were very knowledgeable did a very thorough job in setting up the 4K TV and soundbar system. It was nice having help with this and one less task for us to do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Q90T

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice tv This is my first Samsung TV and to be honest I like it .my son love gaming an the clarity and sharpness is outstanding. If you are looking for a good all around TV buy the Samsung Q90T you can't go wrong

    I would recommend this to a friend