Customer Ratings & Reviews
- Model:
- QN55Q90TAFXZA
- SKU:
- 6402410
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the picture quality, color, easy setup, gaming experience, and price of the 55" Class Q90T Series QLED 4K UHD Smart Tizen TV. They appreciate the sharp and clear pictures, crisp and bright colors, user-friendly interface, and its suitability for gaming. However, some customers find it expensive and have concerns about the remote control and the lack of support for Dolby Vision on the HDMI ports.
This summary was generated by AI based on customer reviews.
Always samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new purchase I always in love with Samsung TVs.
I would recommend this to a friendAmazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing tv ! Got it for the ps5 !! Love love it !!!!
I would recommend this to a friendGOOD OVERALL
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Easy and efficient service. Would buy again
I would recommend this to a friendHelpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Rep helpful in guiding us toward the proper choice.
I would recommend this to a friendGreat TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! I know it has flaws but I still think it's great!
I would recommend this to a friendOutstanding television
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great television. Great installation by the Geek Squad.
I would recommend this to a friendReview of Samsung tv & Samsung soundbar
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great upgrade for us. The soundbar is an excellent addition.
I would recommend this to a friendOverly bright sometimes
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes just watches out for some errors are there hopefully you can get fixed with this
I would recommend this to a friendBrand response from Samsung
Posted .Megerita,
Thank you for sharing your review of the Samsung Q90T QLED TV.
There are several preset picture modes and many custom settings that can optimize image quality for your viewing scenario.
Go to HOME > SETTINGS > PICTURE > PICTURE MODE and choose:
1) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
2) Standard: This is the default mode suitable for general viewing environments.
3) Natural: Reduces eye strain for a comfortable viewing experience.
4) Movie: Suitable for watching TV or movies in a dark room.
5) Filmmaker: Watch the source content (e.g., movie) as it is.
Here is a link to the downloadable eManual, where you can find a detailed guide to configuring advanced picture setting (pages 92-93):
http://downloadcenter.samsung.com/content/UM/202004/20200403095308351/NIKATSCT-3.0.1_EM_NIKE_USA_ENG_200323.0.pdf
Please also give us the opportunity to assist you with image quality adjustments tailored to your preferred viewing experience. You can reach us via any of the following options:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
-Samsung Ambassador
Great Impulse Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hands down love it, it’s great for my PS5 & Series X!
I would recommend this to a friendAmazing Picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this as a gift for our daughter's family.
I would recommend this to a friendFantastic TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is fantastic, fantastic, fantastic, fantastic
I would recommend this to a friendBeautiful picture.......non reflective screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best 4K on the market super black and smooth motion
I would recommend this to a friendBeautiful quality picture, lot’s of fun learning
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would definitely recommend a Samsung television.
I would recommend this to a friend- Pros mentioned:Picture quality
GregP
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased two Samsung Q90Ts to try and get one to work properly with Samsung Q70T soundbar. First Q90T had good picture, but wouldn't work properly with soundbar. Soundbar was defective, so returned it. Tried new Q70T sound with TV, but had lip-sync issues, and eARC didn't work properly with Youtube. Replaced Samsung Q90T TV, but had same issues with soundboard, and many shows on cable and Netflix were now too dark to watch even on Dynamic mode. Returned both Samsung TVs and bought Sony X950H tv and new Q70T soundbar. New Samsung Q70T worked better with Sony tv, but still had issues with volume control and eARC. Using Sony TV with eARC turned off. Hoping for firmware upgrade on soundbar.
No, I would not recommend this to a friendBrand response from Samsung
Posted .GregP:
I am very sorry to hear that you experienced issues using your Q90T TV with your Samsung soundbar and have already returned it. Please know that our 2020 Samsung TVs have a feature called Audio Pass-Through. You can use this feature to correct your audio-sync issue.
Settings > Audio > Expert Settings > Digital Audio Output Format > Pass-Through
Additionally, a recent firmware release for your TV (ver 1402.1) may have addressed your issue.
There is also a recent firmware release for your soundbar (ver 1017.5)
If your issues persist after a firmware update, please contact Samsung Customer Support for assistance.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
nice picture quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.expensive but works great for us would like a little better sound projection
I would recommend this to a friendGood for Nothing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this TV to get rid of our cable provider. After finding out they don't offer apps like Fox News, CNN or major networks we returned it. Sad a company as large as Samsung is so far behind on something that shouldn't be that difficult to incorporate. Laziness.
No, I would not recommend this to a friendNot as as good as it should be
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As I’m watching tv, I noticed that when it is showing a black background with colored letters, the tv gets extremely dark. The other colors need 2 be brighter. I’m disappointed that the black gets really black & the other colors are not as bright as they should be.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Betterquality2,
Thank you for sharing your viewing experience with us.
I am sorry that you are not completely satisfied with the image quality with certain scenes.
Please know that there are several settings you can adjust to your liking such as Picture Mode and Expert Settings. Please see this guide for complete details:
https://www.samsung.com/us/support/answer/ANS00079295/
Our TV support team is always here to assist you with possible image and sound settings adjustments for an optimal experience. Reach out to us via any of these convenient options:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F&user=dsr-registration
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
-Samsung Ambassador
Super bright
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. Very pleased with this product!
I would recommend this to a friendTerrible image processing and no Dolby Vision
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just couldn’t handle the motion processing led TVs do. This was my third brand and third led in a month and the final straw I returned it and went and spent the extra loot on a oled and couldn’t be happier. But on the other hand besides the terrible motion handling the tv felt premium, the screen was super bright, and I do love Samsung os compared to the rest. It another downside I just say is Samsung doesn’t have Dolby vision which is the best. Not hdr 10+ which they say is the same thing it’s not and it’s sad Samsung is being cheap about licensing and not giving any of their TVs the best picture possible which is DV right not
No, I would not recommend this to a friendVery displeased
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv isn’t as great as the 2019 model I have a similar Samsung model qn55q60rafxza in my room right now and it’s actually a lot more clear than this one and this one cost way more however it is a little faster it was an open box and did not have the screws for the stand either or the original remote I had to purchase that from Samsung separately for $100 plus shipping fees I also got a sound bar for it as well and the rear wireless speakers don’t work and my dog chewed the receipt up that was open box as well just seems all your open box stuff is not great doesn’t work or requires more money to be put in and spent
No, I would not recommend this to a friend