Customer Ratings & Reviews
- Model:
- QN55QN700BFXZA
- SKU:
- 6517114
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the picture quality, color accuracy, and ease of use of the 55" Class QN700B Neo QLED 8K Smart TV. Many appreciate the 8K resolution, although some note limited 8K content availability. While the price is considered competitive, some users find the remote control unreliable. A few customers mentioned that viewing angles could be improved.
This summary was generated by AI based on customer reviews.
Great Picture, Great build quality, okay sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall meets the expectations of a top end Samsung device. New UI takes a little getting used to but overall easy and seamless. The rear firing speakers are great if you have them bouncing off of a decent surface. Overall, great device and worth the price. Picked it up on sale for about 30% off.
I would recommend this to a friend- Pros mentioned:Picture quality
No more Samsung for me
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV has nice picture, but that is where the product quality ends. Required new screen and new speakers in the first year. I'm now holding my breath hoping for no more failures now that it's out of warranty. Will not purchase Samsung products again.
No, I would not recommend this to a friend Ed’s 8K tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the one connect box,that’s the reason I bought it. A little disappointed in the 8K picture quality as compared to the 4k it replaced. Can’t tell much difference. Overall it’s a good tv.
I would recommend this to a friendSamsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The resolution is the best I seen on a television in my entire whole life. I recommend buying this television for my family and friends and colleagues.
I would recommend this to a friend- Pros mentioned:Picture quality
Samsung TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After getting the first tv that didn't work and i had to take it back and order another one this one has worked pretty good
No, I would not recommend this to a friendBrand response from Samsung
Posted .TommieC,
We appreciate you sharing the issues you’ve initially experienced with Samsung’s QN700B TV. Thank you for your patience in having to deal with the inconvenience of an exchange.
Should you need help with your new unit, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
NICE SET
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good display-on par with my OLED. Had to get support for the sound, and they had to download an upgrade. Otherwise, 5 stars.
I would recommend this to a friendUnboxing was amazing, but it is just same as other
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’d kinda love this TV. But not sure when I will feel 100% worth it lol. Just waiting all the contents 8K. Overall good.
No, I would not recommend this to a friend- Cons mentioned:Remote control
Good tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv but the remote is almost useless. Have to be within 10 ft of tv in order to use it. So i have to get up to change the channel,so whats the sense of a remote
No, I would not recommend this to a friendBrand response from Samsung
Posted .Bigmo,
I’m sorry to hear your QN700B TV’s remote is not working as expected. You may first want to reset your remote by pressing and holding Return and Enter (the center of the navigation pad) for more than 10 seconds.
After performing the reset, you'll need to pair the remote to the TV again. To pair, stand within 1 foot of your TV, and press the Return and Play/Pause buttons simultaneously for at least 5 seconds or until a message appears on your TV indicating that the remote is now connected.
If the remote is still not properly functioning, check to see if your remote is charged. You can check remaining battery by going to: Settings > All Settings > General & Privacy > Power and Energy Saving > Available Remote Battery.
Also, please make sure that your TV’s firmware is up to date. Go to: Home > Menu > Settings > Support > Software Update > Update Now
I hope these tips help you enjoy your new product. You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Yes, but!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the TV, but voice and video are not in sync, and I cannot get help in fixing this issue.
I would recommend this to a friendBrand response from Samsung
Posted .Greg,
I’m sorry to hear of the lip sync issues you're experiencing with Samsung’s QN700B TV. Please give us the opportunity to look into this for you so we can provide additional settings adjustments or troubleshooting assistance.
You can reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Excellent TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Qled is awesome. The display screenplay sound system although very good I liked it. I am very satisfied with the product.
I would recommend this to a friendsamsung 55 inch 8k
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was delivery on time the tv was everything describe i would recommend to family and friends
I would recommend this to a friendNice Tv
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this Tv, i liked the resolution very very good
I would recommend this to a friendOutstanding product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I highly doubt there is a better tv for the price! Have to get used to the remote but other than that, outstanding product!
I would recommend this to a friendtitle
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.only draw back is I had to upgrade internet service to utilize the full range of quality but great puchase
I would recommend this to a friendSo so
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was assured the TV was in excellent condition, which it seemed to be in good condition, but the remote looked like it had been used for years, and 1/2 of the time doesn't work. I contacted customer support and they are going to send out a new remote.
No, I would not recommend this to a friendBrand response from Samsung
Posted .CaseyC,
We appreciate your feedback regarding the remote included with your QN700B TV. If purchased brand-new and unopened, please contact Samsung Customer Support and a representative will gladly help you. If purchased in open-box condition, we recommend contacting Best Buy directly for assistance. We hope your issue is resolved in a timely manner.
Should you have questions or concerns on usage or setup of your TV once your issue has been resolved, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Cool deal
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got a steal deal i was waiting for the right moment Cool deal i will look foward letting others know about this deal
I would recommend this to a friendGootv
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent I am very satisfied with this purchase..
I would recommend this to a friendSamsung 8K
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice tv. Delivered on time and professionally.
I would recommend this to a friendIncredable
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing , definitely a game changer for my gaming experience I highly recommend it
I would recommend this to a friendTv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture clarity, was very easy to set up once unboxed
I would recommend this to a friend