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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 259 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, color accuracy, and ease of use of the 55" Class QN700B Neo QLED 8K Smart TV. Many appreciate the 8K resolution, although some note limited 8K content availability. While the price is considered competitive, some users find the remote control unreliable. A few customers mentioned that viewing angles could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 259 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love our new TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just what we needed to replace our old television! The bigger screen makes our TV viewing so much more enjoyable and the composition of picture beautiful. We love it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic picture. Honestly maybe a teeny bit too small the space (and my old eyes) but it blows our UHD 65" out of the water.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Samsung 55 in tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good definition and color. Works well with apps. Easy install by best buy. Very satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great PC Monitor

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an awesome TV and Uber PC gaming monitor. I have nothing to say but good things buy this if you're looking for a great 55" PC monitor . Never can go wrong with Samsung

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good size and great picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding picture and audio quality. This 8K replaced a six year old Samsung TV. Major upgrade and visible difference in the picture quality. Yes, I recommend this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung awesomeness

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture!!! Set up was really easy!! Bright clean picture and i could of got away without the soundbar but im glad i git it too lol

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Beautiful Color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High-end for sure…the color is amazing, eye-popping and vibrant. The picture clarity is vivid and natural to the eye.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The only tv you will ever need!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Tv Ever Made!!!!!!!!!!!!! Nothing even compares to the picture quality and the sound!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    8K, what more is there to say?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible picture and beautiful interface. So happy to get this one for the price I did!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful 8K TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most beautiful TV I’ve ever seen! However, didn’t know about the box required to plug all HDMI etc into, which caused poor wall mounting.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic picture and colors

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it so far one of the best Samsung TV's I've owned will definitely keep buying them!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Great TV -Sorry Wall mounting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV picture and sound. Problem was it could not be wall mounted without sticking out 4 or 5 inches. The Geek squad folks ended up mounting it using wire ties with the promise they would look for a better method.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      CharlesB,

      Thank you for sharing your wall mounting experience with us. If you’re having specific issues which caused you to give this a 2-star rating, please know Samsung Customer Support is here to help.

      You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good value TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is very bright, which I like, and sharp. The 8K coupled with fast routers means never having to buffer while streaming live TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung neo qled 8k

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best samsung 8k tv I bought, the resolution is clean, sounds is impeccable and I enjoy playing video games

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv I have it mounted in my bedroom the perfect size for any size bedroom. With the sound bar makes it 100 times better

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote control doesn’t work, but everything else work fine

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsungtv,

      We appreciate your review of Samsung’s QN700B TV. So we can better understand the remote issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.

      Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    8k

    Rated 4 out of 5 stars

    Nice tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pretty good for an 8k tv. I got it for a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Dope!!!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first TV ever , may have to learn how to use it to the best extent but its worth it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Outstanding as computer monitor.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price on last year's model 8K. I use it for a computer monitor. Outstanding in that role.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    8K is worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had this product a short time but it has delivered an awesome picture and that was the whole point of this purchase.

    I would recommend this to a friend
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