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Customer Ratings & Reviews

Model:
QN55QN700BFXZA
SKU:
6517114
Your price for this item is $639.99
Clearance
The regular price is $1,599.99

Customer reviews

Rating 4.3 out of 5 stars with 249 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers frequently mention the exceptional picture quality, describing it as sharp and crisp. The 8K resolution is also highly praised, with customers noting that it surpasses 4K quality. Additionally, the price is considered reasonable for an 8K TV, offering great value for the performance. However, some customers have experienced issues with the remote control not functioning properly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 249 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung - 55" Class QN700B --Excellent Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung - 55" Class QN700B Neo QLED 8K Smart TV has proven to be an excellent TV during the month that we had owned it. The picture quality is sharp and crisp, and the sound is good. Best Buy installed it for us and did a great job. So far, very satisfied with purchase and the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    8K 55 inch Samsung tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying my new 8K Samsung tv. The picture is so clear and crisp. Easy to operate even though it is a different type of remote, solar powered. Thankfully it can be charged with a cord. I do use a soundbar, but is because that is what I am used to already.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    It’s ok

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture. 3 months in & it flickers at random.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Simply stunning!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the Neo QLED 8K is a true game-changer in the world of televisions. It delivers an unmatched viewing experience with its stunning picture quality, advanced Al upscaling, and sleek design. It's everything I could have asked for in a TV and more. Highly recommended!"

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this model when my old TV went out. It was the previous years model and on sale. Great buy! I watched the old Street Fighter movie from the 90's on it and the picture quality was amazing. I was shocked. Very Impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im very impressed with this tv. A couple years ago i bought a sony Oled and didnt think you could get a better picture. Then i got this tv. I cant believe how much better the picture is. Its truly amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Incredible!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful upgrade in purchasing this Samsung for my bedroom. Needed a smart TV upgrade since my old one wasn’t ‘smart’. Happy to find this one on sale and not only is it smart but has a beautiful, clear, crisp picture!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV, Great Best Buy help!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Love Love my new TV. The product is so crisp and clear and I realize NOW how much I've been missing. Best Buy delivered on time, and setup was a breeze and they offered for a small fee to rid me of old huge TV!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The Verdict is still out but picture is Nice.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The verdict is still being decided. The picture is a very nice picture. However the remote is very small and I have petite hands. I ordered a Samsung Universal remote that is much easier to use and register with the TV. The connective box is not part of tv but a box about the size of a DVD player which sits in the back. I think that is so you can move the box and wires for other linked devices. This is also a VERY heavy TV. I had another Samsung that was very easy for me an average female to move. I cannot move this TV or lift it by myself. Even my brother who is strong was surprised how heavy this TV was. It has also had issues turning on sometimes. I use a ROKU remote most of the time since all my apps were already loaded there and I have SPECTRUM who even recommended using a ROKU app for Samsung tv because SAMSUNG's app for SPECTRUM doesn't work right. When I can't get in I just unplug and replug the TV. The picture is nice but not sure if there is a bug which prevents TV from turning on sometimes.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! Can be used as a monitor or TV. The speakers are loud but for a premium build, an external speaker would be recommended. Not OLED but QLED is not bad, the colors are nice and refreshing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic picture. Honestly maybe a teeny bit too small the space (and my old eyes) but it blows our UHD 65" out of the water.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and the picture quality is exceptional. It gives you different options on how to set up. I just mounted the screen on the wall and put the base below making it easy to access.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture wonderful quality.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been three weeks and I absolutely love this TV. This is my second Samsung TV in four years. This 8K is phenomenal picture quality. Plus it has Alexa built in making it convenient to switch to an app or HDMI port without the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for a Great Price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television for a great price. The picture quality is stunning and colors stand out. The user friendly settings during the initial set-up was very helpful. Set-up was a breeze.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive 8k tv, but worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great TV from its built-in in gaming hub to movie picture quality. Its thin and can display art like The Frame. It doesn't have a motion sensor as The Frame does. The sound is good for stock speakers. Whish i could pair with my Samsung BT woofer. 8k isnt real yet since even if there is content noone broadcasts in 8k. I do think the 4k upscaleing works well. I got this on sale for 1k and at that price id do it again.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    THE BEST

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv. a world of difference from my 14 year old Panasonic. Its like i am there instead of watching a film. Finding everything tyo watch is easy to sift thru functions

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic TV. Glad I bought it. Great picture. Only wish it had 3D for the kids. But then again, we rarely watch 3D.

    I would recommend this to a friend
  • Cons mentioned:
    Remote

    Rated 2 out of 5 stars

    Good tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv but the remote is almost useless. Have to be within 10 ft of tv in order to use it. So i have to get up to change the channel,so whats the sense of a remote

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Bigmo,

      I’m sorry to hear your QN700B TV’s remote is not working as expected. You may first want to reset your remote by pressing and holding Return and Enter (the center of the navigation pad) for more than 10 seconds.

      After performing the reset, you'll need to pair the remote to the TV again. To pair, stand within 1 foot of your TV, and press the Return and Play/Pause buttons simultaneously for at least 5 seconds or until a message appears on your TV indicating that the remote is now connected.

      If the remote is still not properly functioning, check to see if your remote is charged. You can check remaining battery by going to: Settings > All Settings > General & Privacy > Power and Energy Saving > Available Remote Battery.

      Also, please make sure that your TV’s firmware is up to date. Go to: Home > Menu > Settings > Support > Software Update > Update Now

      I hope these tips help you enjoy your new product. You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung awesomeness

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture!!! Set up was really easy!! Bright clean picture and i could of got away without the soundbar but im glad i git it too lol

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Enjoyable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance. Crystal clear picture, Perfect sound system and easy to operate tv , give satisfaction to watch all kinds of program. The Geek squad team brought the tv safely and mounted the tv safely and promptly. The Geek Squad set the programming very promptly and professionally. The geek squad team was very friendly and professional.

    I would recommend this to a friend