Customer Ratings & Reviews
- Model:
- QN55QN700BFXZA
- SKU:
- 6517114
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the exceptional picture quality, describing it as sharp and crisp. The 8K resolution is also highly praised, with customers noting that it surpasses 4K quality. Additionally, the price is considered reasonable for an 8K TV, offering great value for the performance. However, some customers have experienced issues with the remote control not functioning properly.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
The only tv you will ever need!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Tv Ever Made!!!!!!!!!!!!! Nothing even compares to the picture quality and the sound!!!!!!
I would recommend this to a friend very good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great tv, image quality is great, sometimes apps a or prime video get lagged but not much to be too big of an issue, I use a panasonic 4k player along with it and it plays discs wonderfully, can reduce the motion effects to off which I like as it takes away the ‘soap opera’ effect when watching
I would recommend this to a friend- Pros mentioned:Picture quality
Good size and great picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding picture and audio quality. This 8K replaced a six year old Samsung TV. Major upgrade and visible difference in the picture quality. Yes, I recommend this TV.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung neo qled 8k
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the best samsung 8k tv I bought, the resolution is clean, sounds is impeccable and I enjoy playing video games
I would recommend this to a friend - Pros mentioned:8k resolution
Good value TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is very bright, which I like, and sharp. The 8K coupled with fast routers means never having to buffer while streaming live TV.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Wall mount
Great TV -Sorry Wall mounting
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV picture and sound. Problem was it could not be wall mounted without sticking out 4 or 5 inches. The Geek squad folks ended up mounting it using wire ties with the promise they would look for a better method.
No, I would not recommend this to a friendBrand response from Samsung
Posted .CharlesB,
Thank you for sharing your wall mounting experience with us. If you’re having specific issues which caused you to give this a 2-star rating, please know Samsung Customer Support is here to help.
You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
- Pros mentioned:Price
Nice tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s pretty good for an 8k tv. I got it for a good price.
I would recommend this to a friend - Pros mentioned:Picture quality
Great Tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazimg Picture . Great response . The TV is very Flat , able to hang it anywhere .
I would recommend this to a friend - Cons mentioned:Remote
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote control doesn’t work, but everything else work fine
I would recommend this to a friendBrand response from Samsung
Posted .Samsungtv,
We appreciate your review of Samsung’s QN700B TV. So we can better understand the remote issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
8K, what more is there to say?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible picture and beautiful interface. So happy to get this one for the price I did!
I would recommend this to a friend Not so satisfactory.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is great overall just not in good condition. Description says satisfactory but the condition the device was in when i opened it was far from it. First thing i noticed when i opened the box was there was no stand for the tv so i hand no choice but to wall mount it. Second there was white powder all over the back of the tv looked like dust from dry wall tried to dust it off but had no luck and now its permanently stuck to the back of the tv. Third and the biggest problem with the tv is the back panel is literally coming off the tv frame not so satisfactory if you ask me. At this point im not sure bestbuy actually checked the tv's condition at all seems like another dk oldies to me lol. Last but not least upon turning the tv on i noticed the tv had some dead pixels not so many and a little hard to notice but they were there nonetheless. Overall i wouldn't call the condition anywhere near satisfactory. Hopefully best buy will get it together and actually inspect the device before putting on sale and calling it what it clearly is not.
No, I would not recommend this to a friendBrand response from Samsung
Posted .JulioP,
We appreciate you sharing your experience with the QN700B TV. If purchased brand-new and unopened, please contact Samsung Customer Support and a representative will gladly help you. If purchased in open-box condition, we recommend contacting Best Buy directly for assistance. We hope your issue is resolved in a timely manner.
Should you have questions or concerns on usage or setup of your TV once your issue has been resolved, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
- Pros mentioned:Picture quality
Entertainment to the max
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful clear picture,intense colors. Love Samsung and Best Buy.
I would recommend this to a friend Review of Samsung 55" Neo QLED 8K Smart TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very satisfied with the picture quality of the Neo QLED 8K TV. The only down check is that the sound seems to come out of the back making necessary to increase the volume quite high. We resolved the issue by purchasing a soundbar. Good for Best Buy, but an added expense for us.
I would recommend this to a friend- Pros mentioned:Gaming
Upgrade
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Mostly use it for gaming looks fantastic
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung 8K TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, amazing picture and the technology built in is awesome! I would recommend to others!
I would recommend this to a friend - Pros mentioned:Picture quality
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and great price for 8k. Very satisfied
I would recommend this to a friend - Pros mentioned:Picture quality
Outstanding product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I highly doubt there is a better tv for the price! Have to get used to the remote but other than that, outstanding product!
I would recommend this to a friend - Pros mentioned:Picture quality
Awesome tv!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and awesome tv. Doesn’t have the lag the other models do that are older.
I would recommend this to a friend - Pros mentioned:Gaming
Incredable
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing , definitely a game changer for my gaming experience I highly recommend it
I would recommend this to a friend - Pros mentioned:Picture quality
Outstanding as computer monitor.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price on last year's model 8K. I use it for a computer monitor. Outstanding in that role.
I would recommend this to a friend
What experts are saying
