Customer Ratings & Reviews
- Model:
- QN55QN70FAFXZA
- SKU:
- 6614341
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
Customers are saying
Customers are delighted by the exceptional picture quality of the 55” Class QN70F Series Neo QLED TV. Users also appreciate its ease of use and the inclusion of all the latest features. The TV's brightness and sleek design have also garnered positive feedback.
This summary was generated by AI based on customer reviews.
TV review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes too long to come one Volume fluctuates. No great
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JaniceS,
Thank you for sharing your experience with volume fluctuations on your TV. This is likely due to a setting you may have accidentally enabled.
Here are a few steps that may help resolve the issue:
1. Turn off the Sound Sensor: Use the button located beneath the Samsung logo on the bottom of the TV. With the TV powered on, press the button to the left to turn the sensor on or to the right to turn it off.
2. Disable AI Sound Features: Some AI functions automatically analyze and adjust sound, which may cause volume to fluctuate. To disable these: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode. You can turn off all AI functions at once or toggle each setting individually.
3. Check for Firmware Updates: Keeping your TV up to date may improve audio performance: Settings > Support > Software Update > Update Now
To help stabilize audio, please do enable Auto Volume, which automatically adjusts sound levels when switching inputs or channels: Settings > All Settings > Sound > Expert Settings > Auto Volume > On (please note: Auto Volume can be used with TV speakers only, not with connected audio devices)
If you'd like more assistance, please contact Samsung Support for further assistance at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat and additional support resources are also available through the Support link on our website.
~ Samsung Advisor
9/10
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good…. The tv has been everything I asked for so far I play my Xbox on it pretty regular mostly flight sim and it holds up well
I would recommend this to a friend- Pros mentioned:Picture quality
Magamo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is pretty good, but I was expecting better. Not as clear as I would like.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Magamo,
We appreciate your input on the picture quality of Samsung’s QN70F TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
Buffer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality and overall usage of this TV is great. The issue I have is a connectivity with the internet. Nothing else in the household will buffer as much as this TV does when connected to Wi-Fi. The router is in the next room and so is an extender. This TV still has issues. Because of this, I would not purchase this TV again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JesseG,
Thank you for sharing your experience. Buffering during streaming is typically related to internet speed or signal strength. This can happen when your connection isn’t able to deliver data quickly enough for smooth playback.
We recommend the following steps to help improve streaming performance:
1. Use a 5GHz Wi-Fi connection, if available
2. Try a wired LAN connection for more stability
3. Reposition your router to minimize obstacles between it and the TV
4. Make sure your TV is running the latest firmware (Settings > Support > Software Update)
5. Run Device Care to optimize performance: Home > left directional key > Settings > Support > Device Care > Start Device Care
If buffering continues, you may want to contact your internet service provider to check your current speed or explore upgrade options.
If we can assist further, please call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Need different remote, works half the time. How do I get rrplacement
I would recommend this to a friendBrand response from Samsung
Posted .user174475,
Thank you for sharing your experience with the SolarCell Remote. If the remote is unresponsive, it may be due to a low or depleted battery.
You can charge the remote using the solar panel on the back or the USB-C port located at the bottom. To check the battery level of your remote, navigate to: Home > left directional key > Settings > All Settings > General & Privacy > Remote Control
To help resolve the issue, please try the following:
1. Reset the remote: Press and hold the Return and Enter (center of navigation pad) buttons for more than 10 seconds.
2. Re-pair the remote: After resetting, stand within 1 foot of your TV and press Return and Play/Pause simultaneously for at least 5 seconds, or until a pairing message appears on your TV.
3. Power cycle the TV: Unplug the TV from the power outlet for 30 seconds, then plug it back in.
4. Try pairing again if needed and move closer to the TV if you're having difficulty.
5. Check for TV firmware updates: Settings > Support > Software Update > Update Now
If your SolarCell Remote still isn’t functioning properly after these steps, please contact Samsung Support for further assistance. We’re available at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available at the ‘Support’ link on our website.
~ Samsung Specialist
New Mini LED style technology
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Parents Just got this TV. Perfect for a bedroom TV. It does have some drawbacks that i would prefer to not have like my OLED but for its class and level it is a wonderful TV. Even though some apps arent useable thats what i have a firestick for. Samsung kills it again with a great upper middle of the road going into a more premium modeling for their TVs. Highly recommend a soundbar however as good as the TV sounds the depth isnt the same as it is with the higher 90 series model.
I would recommend this to a friendDelighted and enjoying my Smart TV!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've really been enjoying the Smart TV, and I appreciate the support and recommendations from the store staff in choosing this excellent TV, thanks a lot!
I would recommend this to a friendProblem TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was a very good product as was the instructions. My only problem with it was the remote. It was very difficult to use.
I would recommend this to a friendSam55" neo
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not oled, but close. Good price, good delivery, much better display than my old vizio.
I would recommend this to a friendAvoid if you use Spectrum TV App
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DON'T buy this TV if you use the Spectrum TV App. The model is not compatible with the App. I have spent hours trying to figure it out with Samsung Support. All they can tell me is that the Spectrum TV app is not compatible with this model. They will not tell me if there is an update coming that might be able to correct this.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi ScottR,
We apologize for the delays. We're happy to share that the Spectrum app became available on 2025 Samsung TVs as of Friday, 4/25. Thank you for your patience while we worked toward its release.
If you need assistance installing Spectrum from your TV’s App Home screen, our team is ready to help. Call us at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or connect with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Specialist
