Customer Ratings & Reviews
- Model:
- QN55QN85AAFXZA
- SKU:
- 6451482
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers are positive about the picture quality, color, price, and sound of the 55" Class QN85A Neo QLED 4K UHD Smart Tizen TV. They describe the picture quality as excellent and extremely good, and they appreciate the vibrant colors and great sound. Customers are negative about the remote control, with some reporting issues with connectivity and durability. There are also a few complaints about dead pixels.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Gréât tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best quality picture ever Super slim light weight,
I would recommend this to a friend - Pros mentioned:Picture quality
Love new tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase awesome picture quality and options - sales person was helpful
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was easy to set up TV and set up with current remote. Great Picture and good price.
I would recommend this to a friend Quality TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv meets/exceeds our expectations.. Samsung makes a quality tv well worth the money…
I would recommend this to a friendOverall happy with the purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality of the TV is fantastic. Wish the sound was a bit better, but overall very pleased with the purchase.
I would recommend this to a friend- Pros mentioned:Picture quality
great quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great picture, great sound, easy installation, better then other TV's
I would recommend this to a friend - Pros mentioned:Picture quality
Love my TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and excellent picture quality. No need for extra sound bar.
I would recommend this to a friend - Pros mentioned:Picture quality
Great value
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is great - sharp clear picture ... well worth upgrade from standard QLED
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, QLED 8 model has an outstanding picture. One of the best lines of Samsung TVs.
I would recommend this to a friend - Pros mentioned:Ease of use
Samsung TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, simple hook up, had to order and used curbside pickup, everything went great
I would recommend this to a friend - Pros mentioned:Picture quality
Quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV almost represents the 5K product. Save the money and buy a top quality
I would recommend this to a friend Larry
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.value is great. Operation of smart is easy. would buy the same if needed in the future.
I would recommend this to a friend- Pros mentioned:Picture quality
GREAT TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the picture- so clear…very happy with this purchase and my family agree!
I would recommend this to a friend - Pros mentioned:Picture quality
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and really great picture quality especially for gaming!!
I would recommend this to a friend I love my qn85a
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv it is a up grade from my old Samsung. And I got it at a great price.
I would recommend this to a friend- Pros mentioned:Picture quality
Transition to streaming TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our sound and picture resolution make us wonder why we didn't purchase everything sooner.
I would recommend this to a friend Gamer tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this tv so bright sunlight doesn’t affect it but the contrast isn’t so good
I would recommend this to a friendBrand response from Samsung
Posted .Ronald,
Thank you for purchasing the Samsung QN85A TV and for sharing details of your image quality. Quantum Matrix Technology is powered by exclusive Mini LED designed technology engineered to give you hyper-focused brightness and dimming in all the right areas. To optimize your picture quality, please be sure your firmware is up to date with version 1805.4 which includes picture quality updates. You can check this by going to: Settings > Support > Software Update.
If the picture you are seeing out-of-the-box is still not to your liking after performing any necessary updates, there are several picture settings you may want to try adjusting.
You can select the Picture Mode that provides the best viewing experience. Go to Home > Settings > Picture > Picture Mode
1) Standard: Is the default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Is suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also go to: Settings > Picture > Expert Settings > to manually fine tune additional settings such as Brightness, Contrast, Sharpness, Color, Tint (G/R), Picture Clarity Settings, Local Dimming, Contrast Enhancer, and many more.
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
- Pros mentioned:Picture quality
Its a very good deal I'm talking about total tech
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.And I really love my TV top the line , I'm very satisfied thank ...
I would recommend this to a friend - Pros mentioned:Picture quality
My QLED Smart 4K
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture quality. Best I have ever seen. I will enjoy this TV for many years.
I would recommend this to a friend - Pros mentioned:Ease of use
Samsung 55"
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.everything is working fine! products are easy to understand and adapt to.
I would recommend this to a friend