Customer Ratings & Reviews
- Model:
- QN55QN85AAFXZA
- SKU:
- 6451482
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers are positive about the picture quality, color, price, and sound of the 55" Class QN85A Neo QLED 4K UHD Smart Tizen TV. They describe the picture quality as excellent and extremely good, and they appreciate the vibrant colors and great sound. Customers are negative about the remote control, with some reporting issues with connectivity and durability. There are also a few complaints about dead pixels.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Fun Fun Fun
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Geek Squad excellent!!! Easy to operate.
I would recommend this to a friend - Pros mentioned:Picture quality
Great tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Impressive picture. Looks amazing on my xbox series x.
I would recommend this to a friend - Pros mentioned:Color
Awesome TV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with my 4K QLED colors are Amazing.
I would recommend this to a friend - Pros mentioned:Picture quality
GREAT TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv from Samsung, picture quality very good..
I would recommend this to a friend - Pros mentioned:Color
Great buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful color; very satisfied! Great service, too!
I would recommend this to a friend - Pros mentioned:Picture quality
Great for light rooms
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv in a well lit living room. Sports don’t look the best but movies are amazing.
I would recommend this to a friend Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new TV, was a little taken a back by the “additional” charge for hanging it above a gas fireplace but the installer made it right. This was more on the store associate who did not advise us on this but instead encourage us to sign up for the Best Buy total tech and it would “pay for it self.”
I would recommend this to a friend- Pros mentioned:Picture quality
Nice picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture for middle range television top Brand
I would recommend this to a friend Samsung + Geek Squad = Merry Christmas to ME!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.awesome tv and Geek Squad were fabulous setting up
I would recommend this to a friend- Pros mentioned:Picture quality
Pretty good picture quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good picture quality-The image is clear and the brightness is very good
I would recommend this to a friend - Pros mentioned:Picture quality
Great master bedroom tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size for bedroom. Clean clear pic and profile.
I would recommend this to a friend - Pros mentioned:Picture quality
Potential!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it’s been good. Still learning how to navigate and dial in the picture quality.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Safety,
Thank you for choosing Samsung's QN85A Neo QLED 4K TV and for your review. To assist you in learning the various features, functions, and settings of your TV and remote, you can download the QN85A TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under ‘Support’ (top right corner) > ‘Manuals & Software’ > TVs & Home Theater From there, you can select the QN85A TV under Samsung Neo QLED 4K > A Model Lineup to download the guides you would like. The e-Manual is also embedded into the TV itself under Settings > Support > Open e-Manual.
I hope this helps! Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
- Pros mentioned:Picture quality
Neo QLED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality picture. Easy to navigate thru the apps.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung 55"
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying the picture quality, quite an upgrade from my previous 10 year old sony.
I would recommend this to a friend - Pros mentioned:Ease of use
New NE0 55 4k tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My dream come true, I love the image , easy to use .
I would recommend this to a friend - Pros mentioned:Picture quality
Tv upgrade
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase and picture quality and easy setup.
I would recommend this to a friend Home tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Home Consultant - great. Well versed in options, technically proficient, good sales person who exceeded our needs, and always appreciate when people follow-up. Installers (Geek Squad) - fantastic. A well oiled team. Efficient, knowledgeable, clean, spent time training me on usage.
I would recommend this to a friend- Pros mentioned:Picture quality
Samsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Colors amazing, great picture quality. Good viewing from various angles.
I would recommend this to a friend Brilliant
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. A great upgrade from my old Samsung. 4k totally worth it. Oh I also love love love the Full Array Local Dimming which means all the backlights are all over the whole screen rather than just the edges of the tv. Makes the picture much more clear and bright.
I would recommend this to a friend- Pros mentioned:Picture quality
Ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are enjoying it a lot - having fun with the brighter picture
I would recommend this to a friend