Customer Ratings & Reviews
- Model:
- QN55QN85AAFXZA
- SKU:
- 6451482
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers are positive about the picture quality, color, price, and sound of the 55" Class QN85A Neo QLED 4K UHD Smart Tizen TV. They describe the picture quality as excellent and extremely good, and they appreciate the vibrant colors and great sound. Customers are negative about the remote control, with some reporting issues with connectivity and durability. There are also a few complaints about dead pixels.
This summary was generated by AI based on customer reviews.
Stay away from the NeoQled Samsung Tvs!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After having dead pixels and not allowing me to set up the tv out of the box I returned this TV and got the QN90a THINKING I wouldnt have issues right? Aside from dead pixels on this specific unit, the higher end model had literal panel issues with 8 dark spots the size of pennies on the display and a streak. Samsung what's the deal? Thanks to them I spent hours not only driving and setting these up but lost hours of work because I was depending on these to work as my monitor as mine died and I needed something dependable. I ended up getting the TCL 6 series and saving $645 dollars and it looks just as good if not better because you have more control of picture settings!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Rdizzle,
Thank you for your review of the Samsung QN85A TV and for sharing the issues that have caused you to return your unit. Your experience is very important to us and will be shared with our product team.
Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
We hope to regain you as a customer in the future.
~ Samsung Specialist