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Customer Ratings & Reviews

Your price for this item is $494.99
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The comparable value price is $1,099.99

Customer reviews

Rating 4.6 out of 5 stars with 381 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, color, price, and sound of the 55" Class QN85A Neo QLED 4K UHD Smart Tizen TV. They describe the picture quality as excellent and extremely good, and they appreciate the vibrant colors and great sound. Customers are negative about the remote control, with some reporting issues with connectivity and durability. There are also a few complaints about dead pixels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 381 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. It was between this and a Sony OLED and I just loved the picture on this vs the Sony. I know OLED is the best but I was more focused on getting a Full Array lighting vs Edge Lit, to me that is more important. TV was easy to setup and I haven't really had the need to tinker.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV with easy setup

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this tv for my bedroom. I bought the 55” tv with a $300 savings. This is the best tv I’ve purchased over the last few years. The best part is I can watch Spectrum cable without the cable box. Just download and install the Spectrum app and you can watch anythIng from you subscription…

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 4 out of 5 stars

    Samsung 55 `Now Qled

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far very happy with my Samsung tv 55`excellent color & sound

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung products are great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made a comparison between LG,SONY,SAMSUNG and the best TV of them is this Samsung 55inches .The color are amassing and the sound is great . It the the best smart TV at the market. This is the first time that I buy a Samsung products and this company their quality is excellent

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    got it as a pc monitor

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks and feels nice except for the tv stand. tv stand base is nice and heavy and metal. but the shaft and mount is plastic holding a ~50 pound tv. therefore it wobbles as you set up or whenever you touch. out of the box settings are ok but its annoying to find the right settings especially if you want to get rid of the stutterrinf on fast moving objects. also annoying how intelligent mode is not always the best, so i end up going back and forth between intelligent mode on and off. but when its off you have a myriad of settings to mess around with which gets annoying furthermore. so you either always have to compromise something using their preset settings or adjust/edit settings everytime you watch something different. so unless you are constabtly going to watch the same type of things, you may spend more time than you want messing with settings. the biggest thing that bothered me is when you see bright and still objects, you see like pixels or dots moving. like when u try to see how detailed someones pores are, you also see dots moving so it seems like you have a damaged tv? im not sure how to explain it or if it is a problem but it bothers me.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi DISAPOINTEDguy,

      We appreciate you sharing your experience with image settings on Samsung's QN85A TV. To ensure that your TV is fully optimized, be sure that you are always running the latest firmware update. You can check this by going to Settings > Support > Software Update or you can enable Auto Update for convenience.

      If you'd like your preferred settings to remain and apply to all sources, go to Settings > Picture > Expert Settings > Apply Picture Settings = All Sources
      This will keep your settings on all HDMI ports.

      Additionally, each preset Picture Mode will allow you to choose the best viewing experience for the content you're watching. For instance, Movie mode is suitable for watching in a dark room, and Natural reduces eye strain for a comfortable viewing experience.

      For optimal motion image performance, you may want to adjust the picture clarity setting by going to: Settings > Picture > Expert Settings > Picture Clarity Settings

      I hope these tips improve your enjoyment. For more help, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.

      Or visit us on the Samsung website and click on the ‘Support’ link for:
      1) LiveChat
      2) Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    QLED tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that our new Samsung Neo QLED is one of the best televisions that we've ever owned. The picture quality and clarity is unreal. It seems as if you can reach out and touch the people and things on the screen

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LOVE it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we continued to be blown away with the stunning picture and sound quality! A treat that I have wanted to purchase for years! Oh the comments about brightness -- yes factory setting is too bright, you just lower in settings, perfect now.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice TV but nothing special

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for the family room as a replacement for a three year old, inexpensive Samsung. It’s definitely an improvement. The picture is natural, colors don’t pop but don’t look artificial. It takes a bit to get used to the remote control but it’s fine. Overall, it’s a nice tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. It has lagged a bit on cable, but I suppose thats expected with non-4k content? Maybe my settings are off? Does have a nice picture, and UHD streams look nice. Just really wish there was more 4k content out there, as it's hard justifying the price tag for the limited 4k options.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    QN85A Samsung tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV impressed me with its brightness darks and color and my q6 FN doesn't even compare to it but I will tell you I have an r635 TCL 6 series which I think it beats it except darks but they are close so I recommend both of them

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. Great screen quality, surprisingly good sound, even without a soundbar, and works seamlessly with my streaming apps. Samsung still on top of its game with another great product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy With This Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: - Very good viewing angle. - Bright enough to overcome glare. - Superb reflection handling. - Easy-to-use smart interface with a great selection of apps. Cons: - Low native contrast that causes blooming in dark scenes. - Some distracting dirty screen effect.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is great. Easy setup. Great picture. Really the only issue I have is not the tv, but with the manual. There’s an e version on the tv. It’s very generic. Over 200 pages and a lot of options not available in the US.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    4k Upscaling!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great TV for my ps5. But I was blown away when I was watching netflix. I am currently watching breaking bad, and on my old tv, it looked fine. But on this TV, the TV upscales everything to 4k and breaking bad looks like a new TV show!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    NEW QLED REVIEW

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAVE HAD SAMSUNG TVS IN THE PAST, ALWAYS BEEN VERY SATISFIED. WE ARE SO EXCITED TO HAVE OUR NEW STATE OF THE ART SAMSUNG, SUCH A PLEASURE TO WATCH EVERYTHING, COLORING, LIGHTING, CONTRAST, ETC ETC ARE ALL FANTASTIC

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality of this TV is great! I have a room with a lot of bright natural light during the day (lots of windows) and the color and detail of the picture is great both during the day and after it is dark outside.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    a good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size is perfect for my living room setup. It does what I needed it to do. IE good streaming, good picture. The sound is OK. Remember It was delivered and set up less than a month ago. Well worth the discounted price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Wonderful clear crisp picture.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came to the house and brought the tv with them. They installed it and explained to me exactly how it works. They were fast, professional, and the results were great. This tv has a wonderful, crisp, and clear picture and I am very satisfied with the results.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sale add got me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv. Unfortunately I bought it less than 30 days ago and now it is on sale for less than I paid. I called and they declined giving me a price match. So sad. I need a whole new kitchen soon and another tv. Maybe!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Home Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new TV so far has exceeded my expectations for picture quality and available programming. It was delivered on time but the service assistance could be much improved to include positioning of the TV on the furniture top. Too heavy for my wife and I to maneuver.

    I would recommend this to a friend
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