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Customer Ratings & Reviews

Your price for this item is $1,176.97
The comparable value price is $1,199.99

Customer reviews

Rating 4.5 out of 5 stars with 97 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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87%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 97 reviews
  • Rated 5 out of 5 stars

    Great Picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is great and adjusts to ambient light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 55”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and features. Cdcvgjffvbjkytcvnbhu.?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a eye opener!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great clear picture, screen is sharp and more detail objects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv to replace my old Samsung 6 series. I have an older Samsung OLED but this tv is so much brighter and just all around awesome tv for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buying experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The man that helped me was very knowledgeable about the TV I purchased from Best Buy. He seemed genuinuly enthusiastic about his job and he was very patient when explaining details about the TV that I was unfamiliar with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful tv and the screen is unbelievably crisp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV, awesome quality to watch all sorts of entertainment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Flat screen

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so happy with our new TV and even more happy with the help we got from Julian in picking it out !

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, best quality ive seen in a fair priced tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Master Bedroom TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality and sound for the price point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All star tv it can do everything

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv i ever had especially gaming wise plus you get to play nvidia, Xbox and more games without having the console

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung TV Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, and a good tv. But, the clicker leaves something to desire. We had to buy a new clicker due to the difficulty of using the furnished clicker as older people tend to have difficulty with it as we did. The sound coming out of the back of the tv is a newer concept forcing us to buy a sound bar so that we could hear the tv better.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Jerry,

      We appreciate you sharing your user experience. To assist in learning the various functions, please know you can download your TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support > Manuals & Software > TVs & Home Theater. You can search for and select the QN85D TV to download the guides you would like.

      The e-Manual and Remote Guide are both also embedded into your TV itself under Menu > Settings > Support.

      If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I showed up early as i was in the area, there was a problem with the order pushing through so they called the department who handles that and had it pushed through and brought out to me within 10 minutes. Made it very easy for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture display and love everything about it. Works well with all hdmi gaming systems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent television and even better service…professional installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Samsung tv and sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new samsung tv and sound bar that our salesman helped us select. He Was also very helpful us arrange interest free financing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Jumbled Words

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color etc is good but Samsung has a problem with voice not matching lips. You need to go in settings and try to adjust it. Had same problem with another Samsung. Sould have stuck with Sony.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      GeorgeB,

      We appreciate your feedback on the lip sync issues you’re experiencing with your QN85D TV. This could possibly be a source issue, but if you’re hearing an audio delay across all sources/channels and you have a receiver, soundbar, or other speakers connected to your TV, you can access the Audio Delay settings to increase the audio delay. Go to: Menu > Settings > All Settings > Sound > Expert Settings > Digital Output Audio Delay

      Our 2024 TVs have an audio Pass-Through feature, which allows the audio signal to be sent out unprocessed to an external soundbar or receiver connected to the TV. The external device then processes the audio, thereby eliminating the added step of processing by the TV, which adds delay.

      On your TV, go to: Menu > Settings > All Settings > Sound > Expert Settings > Digital Audio Output Format > Pass-Through

      Please also be sure you’re running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Menu > Settings > Support > Software Update.

      If you’ve tried these steps and your issue persists, please contact us for troubleshooting and a Support agent will gladly assist. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesperson very knowledgeable. Mo pressure in my decision making

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lasted 13 months and then it died

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality was great. No complaints on operation until it died after ONLY 13 months. For $1500 out the door I expect a lot more from Samsung as far as quality goes and reliability. To make matters worse, the warranty is only 12 months from the manufacturer. To me that says they don’t stand behind what they build. All companies should do better than this.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    picture quality is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far I've been very satisfied, have not experienced streaming yet but will soon.

    I would recommend this to a friend
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