Customer Ratings & Reviews
- Model:
- QN55QN85DBFXZA
- SKU:
- 6576552
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the 55” Class QN85D Series NEO QLED 4K Smart Tizen TV for its exceptional picture quality. Customers rave about the excellent picture quality and sound, with many noting that it is comparable to movie theater quality. The TV's ability to adjust to ambient light is also highly praised. While there are no notable CONS mentioned by customers, it is important to note that this summary is based solely on the provided information and may not represent the full range of customer experiences.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Engineer/it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. This is the 4 tv we purchased for house and we are buying more for our business .picture quality top rate.
I would recommend this to a friend - Pros mentioned:Picture quality
Amazing Tv
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing tv, perfect color, so glad I upgraded from my old tv
I would recommend this to a friend - Pros mentioned:Picture quality
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv.Awesome picture and kids like to play games on it all the time.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung products
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality very satisfied with the product I will definitely keep buying Samsung products
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture quality. The sound isn't even too bad for a TV.
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the picture quality .. but like most thin TV's the speakers are not the greatest
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung QN85D 55 inch 4K HDTV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a terrific buy! Samsung quality is just outstanding. The clarity and color of this TV is fantastic. Oh, and the sound is like movie theatre quality. We hardly use our external sound bar anymore. And Best Buy had it available in near record time. They are such great people to work with on all of your electronics needs.
I would recommend this to a friend - Pros mentioned:Picture quality
Great buy!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Love the picture. Looked at a lot of tvs. This was good choice for the price.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung QLED NEO 55”
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture with easy setup. Nice smart tv with Samsung tv built in.
I would recommend this to a friend dad's TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv works great! Dad is in a nursing home and enjoys the voice activation.
I would recommend this to a friendWell worth the dough
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very well made product, we enjoy every aspect of this tv and all the features it provides.
I would recommend this to a friend- Pros mentioned:Picture quality
Jeff M
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV outstanding picture and sound also very easy to set up
I would recommend this to a friend - Pros mentioned:Picture quality
Samsum TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture and funtions Excellent set up by Geek Squad
I would recommend this to a friend Samsung
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good picture and sound easy to set up Will buy again
I would recommend this to a friend- Pros mentioned:Picture quality
Great TV! Sharp picture, easy-to-use
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture.. easy to use and set up. Upscale works great also. Would buy again!
I would recommend this to a friend Bad TV. Buggy. Bad UI.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst TV ive ever owned. I have multiple Samsung TVs and this is by far the most annoying and frustrating TV ive ever used. Samsung decided to change the UI and its absolute garbage. Not intuitive and had no reason to change. The remote ONLY works on the new TV, as opposed to the old remotes, which work on all samsung TV models. It's also smaller, less functional, and incredibly sensitive. The biggest problem I have is that the TV will get stuck in a black screen when im using YouTube. I basically cannot fast-forward or rewind without this potentially happening. I researched the problem and discovered that it's a common problem with no solution. The only solution is to by an external device, like a Roku, and use that Youtube app or to unplug the TV so that the cache clears. So incredibly disappointed in Samsung. This will definitely be my final Samsung purchase for TVs, cell phones, washer/dryer. Not even thinking about going with Samsung for out new fridge, range, and microwave anymore. I'll be switching to Sony and Kenmore or some other reputable brand. I do not recommend this TV. It was basically pushed on us by the Best Buy store because it came with another TV for free as a limited time deal. It's clear now they were just trying to offload old junk on us. Probably not gonna be buying TVs from BBY anymore.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Itzgreat,
Thanks for sharing your feedback, and we appreciate you sharing details of your experience with the YouTube app. This may be related to your network connection and quality. We suggest you try the following:
1. Use 5G Wi-Fi if possible
2. Try wired LAN if available
3. Try repositioning the router so there are no obstacles between your TV and the router
Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update.
You may want to enable automatic updates for conveniences.
Go to Settings > Support > Software Update, then select Auto Update.
Additionally, to optimize the TV’s performance, please also try running Device Care, which improves your apps performance by freeing up unused cached memory and closes background apps. Go to: Settings > Support > Open e-Manual, then select Device Care.
I hope these tips help improve your streaming experience. If you need further help, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
QN85D
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv all expectations and then some. Great TV
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture on this TV is outstanding compared to my old TV. I wasn't looking to spend a lot on a new TV and this one has been perfect. Very user friendly menu, great picture and sound.
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price. Great brightness and color.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung fan.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The television is crystal clear and vibrant! This is what you would expect from Samsung. I would highly recommend purchasing this television.
I would recommend this to a friend
