Customer Ratings & Reviews
- Model:
- QN55QN85DBFXZA
- SKU:
- 6576552
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the 55” Class QN85D Series NEO QLED 4K Smart Tizen TV for its exceptional picture quality. Customers rave about the excellent picture quality and sound, with many noting that it is comparable to movie theater quality. The TV's ability to adjust to ambient light is also highly praised. While there are no notable CONS mentioned by customers, it is important to note that this summary is based solely on the provided information and may not represent the full range of customer experiences.
This summary was generated by AI based on customer reviews.
Great buying experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The man that helped me was very knowledgeable about the TV I purchased from Best Buy. He seemed genuinuly enthusiastic about his job and he was very patient when explaining details about the TV that I was unfamiliar with.
I would recommend this to a friend- Pros mentioned:Picture quality
Great job Samsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful tv and the screen is unbelievably crisp.
I would recommend this to a friend Samsung TV Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, and a good tv. But, the clicker leaves something to desire. We had to buy a new clicker due to the difficulty of using the furnished clicker as older people tend to have difficulty with it as we did. The sound coming out of the back of the tv is a newer concept forcing us to buy a sound bar so that we could hear the tv better.
I would recommend this to a friendBrand response from Samsung
Posted .Jerry,
We appreciate you sharing your user experience. To assist in learning the various functions, please know you can download your TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support > Manuals & Software > TVs & Home Theater. You can search for and select the QN85D TV to download the guides you would like.
The e-Manual and Remote Guide are both also embedded into your TV itself under Menu > Settings > Support.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
All star tv it can do everything
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv i ever had especially gaming wise plus you get to play nvidia, Xbox and more games without having the console
I would recommend this to a friend1st 85 In TV Neo QLED
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excited on the choice that i had made with the help and education by Max the Manager. Excellent customer service and great comprehension. Very happy w my purchase.
I would recommend this to a friend- Pros mentioned:Picture quality
Excellent TV!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV, awesome quality to watch all sorts of entertainment!
I would recommend this to a friend Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture display and love everything about it. Works well with all hdmi gaming systems
I would recommend this to a friend- Pros mentioned:Picture quality
Beautiful picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, best quality ive seen in a fair priced tv.
I would recommend this to a friend - Pros mentioned:Picture quality
Master Bedroom TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture quality and sound for the price point.
I would recommend this to a friend Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent television and even better service…professional installation
I would recommend this to a friendMuschongs
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely happy with the picture and the fact that the glare has been mostly eliminated.
I would recommend this to a friendGreat experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I showed up early as i was in the area, there was a problem with the order pushing through so they called the department who handles that and had it pushed through and brought out to me within 10 minutes. Made it very easy for me
I would recommend this to a friendNew Samsung tv and sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new samsung tv and sound bar that our salesman helped us select. He Was also very helpful us arrange interest free financing.
I would recommend this to a friendSamsung tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Salesperson very knowledgeable. Mo pressure in my decision making
I would recommend this to a friendpicture quality is great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far I've been very satisfied, have not experienced streaming yet but will soon.
I would recommend this to a friendJumbled Words
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The color etc is good but Samsung has a problem with voice not matching lips. You need to go in settings and try to adjust it. Had same problem with another Samsung. Sould have stuck with Sony.
No, I would not recommend this to a friendBrand response from Samsung
Posted .GeorgeB,
We appreciate your feedback on the lip sync issues you’re experiencing with your QN85D TV. This could possibly be a source issue, but if you’re hearing an audio delay across all sources/channels and you have a receiver, soundbar, or other speakers connected to your TV, you can access the Audio Delay settings to increase the audio delay. Go to: Menu > Settings > All Settings > Sound > Expert Settings > Digital Output Audio Delay
Our 2024 TVs have an audio Pass-Through feature, which allows the audio signal to be sent out unprocessed to an external soundbar or receiver connected to the TV. The external device then processes the audio, thereby eliminating the added step of processing by the TV, which adds delay.
On your TV, go to: Menu > Settings > All Settings > Sound > Expert Settings > Digital Audio Output Format > Pass-Through
Please also be sure you’re running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Menu > Settings > Support > Software Update.
If you’ve tried these steps and your issue persists, please contact us for troubleshooting and a Support agent will gladly assist. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Samsung tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new tv, so happy with our choice. Happy with our choice.
I would recommend this to a friendSamsung 55" Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV. I hope it doesn't have burn in like my last one did. Time will tell.
I would recommend this to a friendMr.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice for a 55” made with the helpful and knowledgeable Nest Buy sales person.
I would recommend this to a friendMy Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Samsung TV is great. The colors are vibrant. The Smart feature is easy to use. I love the TV.
I would recommend this to a friend
