Customer Ratings & Reviews

Gorgeous colors! Easy to use once set up. Love the voice activated remote for finding favorite programs.

Just what we ordered. And with the Geek Squad membership all is well

Beautiful colors, sound excellent, easy assembly. Fits perfectly.

I did lots of research but I’m glad I chose the Samsung NeoQled 55”.

The TV lasted about 2 weeks before I had picture issues. It’s either a bad panel or the largest ghost image I’ve seen yet. If anyone buys this tv I advise you to check out the image quality immediately. I noticed the issue while playing a video game and it was even more apparent after I put a SOLID WHITE IMAGE on the screen. I did this by playing a YouTube video that makes you entire screen white. There is a permanent off white rectangle that’s nearly 10x35 inches wide give or take. I purchased this TV February 26th and it lasted about 10 days before I noticed this. I’m extremely disappointed because I thought this TV was well reviewed and specifically bought this tv over the promise of ‘no screen burning ever’ What you won’t see is the number of people who are actually having troubles with this TV on most dealer websites, just like this TV is highly reviewed here. I’ll save you the time and give you this advice. Search QN90a issues and head into some tech forums. The number of people that are having problems is insane. I’m returning this Tv and getting the same model hoping this issue isn’t a quality control company wide thing. If this second one is bad then I’m never buying a Samsung product again. This is 3 4k TV’s in less than 10 years.... waste of money and time.

Dead Pixels: Purchased the TV yesterday, Set up the TV and looked at the screen right off of the lower right side... dead pixels... :)

Excellent TV picture quality is amazing. The colors are so vibrant and picture clear. Amazing.

Okay this is rough because the video quality and feature set of the set is worthy of 5 stars. Unfortunately the bad knocks it down. Samsung really needs to think about gamers, streamers and power users a little more. A TV at this price point should have more then one HDMI 2.1 port for one, my 1000 dollar LG 2020 LED TV has 3 2.1 ports and with no HDMI 2.1 switches to be found to compensate this is kinda jank for the price/features. Also for the love of everything just start putting One connects on all your TVs cause having them all on the side is not convenient in any way then to add to it this TV has them in the WORSE possible side (for me). This is 2021 we want to hide our cords especially when there are 5 to 6 devices being connected to the TV alone and having the ports in the back make this easier. So if you want to keep your TVs slim just use the one connect please or don't worry about a little extra width I'd rather have the width. All this lead to me finally getting home and late mind you cause I had a lot to do. Finally got to open my beautiful new TV and couldn't even hook everything up cause it's impossible in it's current state due to these inconveniences. Now on to the good I temporarily hooked up my PC and ran some UHD movies and man this is thing looks great can't deny that I was worried coming from a OLED but I'm sick of the quality control on those they are crap I've owned enough LGs to know. The sound is surprisingly good the speaker placement on these really does make a difference for those who might not own AV equipment. If you do happen to have the money throw in on the 2.2.1 soundbar system to definitely worth it I'm really impressed this is master bedroom setup and didn't want to put speakers in my ceiling there. I'll have to update on Xbox Series X and PS5 play when I can actually hook them up. These TVs really should have more 2.1 ports and better cable management though it's a bummer cause the picture and features are top notch.

Great picture quality. Sound could be better. Looks great pleaying the ps5

Im in love with this TV. At first I was a bit hesitant on buying this TV because of the price and never really planned on spending more than $600 but I ended up with this TV because of the reviews, Didn’t really see any complaint or problems. The image clarity is amazing,The TV is really bright too. The speaker sounds amazing compared to my previous TV. Set up was really easy, just have a thin long screwdriver ready For some of the screws.

Beautiful 4K tv. This 554k tv is amazing and beautiful. The colors are stunning and the sound hits too. Wouk’s absolutely buy this tv again. Anyone would be lucky to own this tv. Feel confident in Samsung

Outstanding picture, just not in its default settings. Took a little while to get it right, had to search online for few specific issues, but all were found on the internet and readily fixed. Sound is very good, but I had already invested in a Zvox soundbar to enhance speech, and so I rely on that mostly, although native speakers are pretty excellent. The TV base is small enough to fit on reasonable cabinet, unlike some of the competitors. Remote is solar: runs out frequently as I forget to keep it stored with backside up, and am not set up to keep it charged. Will eventually learn how to store it. But I have both cable and Roku remote able to do most functions, so not a big issue.

Amazing TV, the picture is absolutely beautiful. The TV is in a living room that is full of windows and the picture is still very bright and clear. My only problem was that I bought the TV for numerous reasons and one was the a better speaker system and was not able to tell much difference with this expensive TV. I called Geek Squad for some assistance and was advised that they couldn't help me because I didn't purchase some type of service package. This is totally unacceptable with a TV that cost this much money. Next time I will purchase with a company that support the product with technical support with the purchase.

I upgraded from a Samsung 8 series and there is no comparison. This TV has an amazing picture, great blacks levels and brightness. Our living room is very bright and even so the TV is very bright. The picture colors and resolutions are excellent. Also the TV has a great sound. Was easy to setup. The remote control is manageable and easy to use. The videos streaming and the smart features are excellent. The only thing that I found is that it only brings a single HDMI 2.1 instead of the four. Overall, this TV is excellent. Absolutely, I recommend this amazing TV by far!!!

Purchased this to replace an 11 year old Samsung 1080p led tv in a family room opposite a wall of windows. My 4k comparison is a 6 year Sony 4k tv, so take that into account. This is wall-mounted with sound via a Sonos Playbar, and streaming via an Apple TV 4K. The Sonos has to connect via optical cab;e, as it’s old and doesn’t have eARC. It works well. I’m not set up for surrounds, ATMOS, etc. anyway. Picture quality is amazing. Very little screen reflection in difficult lighting. Colors are properly vivid and resolution is crystal clear. Edge to edge picture is excellent. I’m deducting one star because of repeated pop-up notifications regarding a smart things device wanting to connect. I don’t use smart things. You can’t turn that off…but you can take the tv offline, which I’ve done. There’s zero excuse for the tv to not block pop-ups, especially from a software that I don’t even use. Given that I use the Apple TV for all streaming, this isn’t an issue.

Easily the most beautiful TV I have ever owned. So bright and beautiful. People cannot believe how good the viewing angle is. I pretty much sat in awe for the 1st week! I had to hook up an old Bose Surround Sound and that took some work figuring out. The interface of Samsung is so intuitive. I love the smart TV. I like the interface better than my boyfriend's LG. I was told this TV would be better for my room (25 ft ceilings and lots of light!) as the picture handles better than an OLED in the bright light. I have to say I am THRILLED! One of my favorite purchases for my new townhome. I did the 6 mo no interest on the Best Buy card. 5 STARS!!!

Fantastic picture and brightness, decent sound, super thin form factor, and excellent gaming experience. I love this TV so far! I do see halos around my mouse cursor and white text on black backgrounds occasionally, but only rarely and under certain conditions/settings. 4K content looks amazing and although I’m new to HDR it looks pretty impressive. Very little glare on the screen. Handy solar powered remote. Built-in Alexa seems kinda slow and glitchy, and the UI is slow and clunky at times. (It takes many clicks to change the source, for example.) Sturdy and attractive stand with cable guides. Overall a great TV so far. Highly recommended!

One of the best TV's that I've purchased. Great picture and quality

My review is gaming focused. This is a fantastic gaming television. Have a Series X and it looks amazing. With that said, the local dimming isn't as accurate and colors are pushed more into the blue spectrum while in game mode. It's not bad. Just not as good as movie or standard mode. Despite slightly more blooming in game mode, the black levels are deeper than I expected and provide a nice depth to the image. The HDR and color are what really blows you away. It's simply lush. Input lag is under a frame as well. HDMI stuff. There seems to be some confusion surrounding HDMI 2.1 on this set. All ports are capable of 4K/120/HDR/VRR. The official HDMI 2.1 port has the bandwidth to support 10-bit HDR at 120hz, while the other three are only capable of 8-bit HDR at 120hz. Now, if you are not gaming at 120hz on the other three ports, then you will have enough bandwidth for 10-bit HDR. Now onto the real problems... Banding and DSE (dirty screen effect). This TV, like all other LCD panels, can suffer from these uniformity issues. My issue with Samsung is them not cherry picking the better panels for their higher tier televisions. They need to work this out with their OEM suppliers. I'm not paying this kind of cash just to have these picture issues. It does not rear its ugly head all the time, but when it does, it absolutely turns me off gaming. I can't "unsee" it. Overall, I do enjoy this television and most others will too. I just hope Samsung stops artificially boosting the image in game mode. Keep it closer to developers intent. Please. Will I keep this? I still have some time to return and I think I may do so. Like I said, buying an LCD is a panel lottery, maybe I'll get more luck the next time around if I exchange. Banding and DSE are not acceptable at these prices. Buyer beware.

I was skeptical about getting an open box TV because it might be damaged or a waste of time. This was in Excellent condition, a few scratches on the frame, but overall perfect. Saved a lot with it being open box and Labor Day Sale. This TV is the perfect TV for gamers, watching live sports, or just a movie. Clear, crisp, and clean. Easy to set up, all of the apps are right there at the bottom menu. Games are insanely realistic compared to my other 4k Samsung.