Black Friday is hereAlso, shop the 24-Hour Flash Sale.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $1,169.99
Clearance
The comparable value price is $1,299.99

Customer reviews

Rating 4.7 out of 5 stars with 576 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the 55” Class QN90B Neo QLED 4K Smart Tizen TV's exceptional picture quality and brightness, frequently praising its ease of use and setup. However, some users expressed dissatisfaction with the remote control and aspects of the operating system's user-friendliness. The refresh rate was also a positive feature for many customers, particularly those using the TV for gaming.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 576 reviews
  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Please and recommended on this HD TV

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been always pleased with a Samsung television, and this is no exception for the new QN 90B. Much preferred to have a brighter screen over the OLED TV that I had previously. Not to mention it doesn’t have any screen burn in issues to worry about. Haven’t had long enough for a good review but thus far I am please and that includes the smart tizen TV OS as well. Set up was basically straightforward and no issues reported. I used the remote control instead of the smart phone to set it up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Works as it should

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, beautiful picture, nice UI, remote is cool.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    QLED or OLED

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my 55” curved Samsung tv, as I compared the QLED with the OLED I have a lot of natural light in my living room, with the QLED I don’t have to close the blinds to get amazing pictures!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got this onsale for $920 ( back in July 2023 ) tv is still working as if it just came out the box. love all the features, love how i can tap my phone in the corner of the tv & it syncs my phone on my tv. everything about it is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome QLED TV

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Colors, sound, and overall performance of the TV is fantastic. It is our favorite TV in the house, and we will be buying a larger size one soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. I got it while it was $899.99 and what a steal. So happy i went for it. O don't know about tye tv spynd quality as i have a sonos system so I dont use the tv speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Color Me Impressed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up with lots of viewing options. No glares and such an impressive picture quality. So far I’m very pleased with this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Enjoying the Samsung

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting used to the new Samsung. Have 3 other Samsung TVs and this new one is the largest screen. Great for sports, Like many, better from a reasonable room distance. Pleased

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Neo QLED 90B 55”

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned the 90a because upon delivery the frame was bent? Never seen this before. Best Buy picked up and reinstalled the 90B, free upgrade as well because the 90A was out of stock. Use this TV in our backyard outdoor poolhouse bar to watch all our sporting events. Phenomenal picture, connected to Sonos Beam 2, sounds and looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this TV for over a year and is still in excellent condition, still working as a champion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung is great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is wonderful The crew who set it up from Best Buy was fabulous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung QN90B

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv Samsung QN90B I recommend this tv to every one

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Nothing but issues….

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I probably made a mistake by buying this on the release day but I was really excited and decided to pull the trigger and buy it. The TV set up was excellent and the picture was beyond beautiful as well as the sound for just the TV. Unfortunately, the problem I’m experiencing is with the smart features. The voice assistant was completely dead and would not operate at all. I spent an hour and a half on the phone with Samsung on the first call and after updating the firmware and doing multiple resets on the television the decision was made that the remote control was defective. This comes with a new solar remote with charges via the light in your room. The new remote just showed up and the same problem exists where the microphone is not recognized by the television. I requested support through the television and had Samsung log into the television and found out that the Samsung smart hub is defective. Now trying to figure out do I exchange it or just return it for the LG that I was thinking about purchasing in the first place. My suggestion would be to hold off on this purchase until the TVs been on the market for a little while and go with a LG OLED TV in the interim.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Rafterman,

      I'm sorry to hear of your experience with voice assistant functionality, and that Service was unable to resolve this. Your feedback is greatly appreciated and will be shared with our internal teams, as we recommend you contact Best Buy directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.

      If we can further help with any other issues, please know we're here for you. Just call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.

      Or visit us on the Samsung website and click on the ‘Support’ link for:
      1) LiveChat with an agent
      2) Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Samsung customer for life

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In loving this smart tv i purchased! And nos i can enjoy it inside the home! Last year i bought the Samsung terrace tv for my patio and i just love it anx spend more time outside !!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Samsung Qn90b terrible rainbow effect

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is ok but the rainbow effect across the screen from any light makes the tv unwatchable.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Ryan,

      Thank you for your review of the QN90B Neo QLED TV and for sharing your feedback regarding screen glare. Please know that your TV is engineered with Anti-Reflection Technology designed to minimize ambient light reflections. We understand that light conditions of each room environment are different. For optimal glare control, we recommend repositioning the TV to minimize incident light falling on the screen or consulting a professional installer.

      Should you have any questions or need assistance, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Samsung never fails

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv. Bought Samsungs for years and this one does not disappoint!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    'Great quality

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv quality. My only regret was maybe getting a bigger one, but this is a great family size tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome setup. Great for work and play.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service and quality products that makes all the difference.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality, Refresh rate

    Rated 5 out of 5 stars

    This gone be your favorite..Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello, I'm going compare 2 of Samsung's flagship tvs for this QN 90B review S95(OLED) Pro's: Beautiful Colors(High RBG Range) Well priced currently(1299.99) Lightweight/Thin tv Standard Definition looks great Gaming Hub/ Functionality is a nice feature Four 2.1 HDMI ports Con's (1)HDR is flickle. Colors appears to Bleed in gaming(Will need calibration) (2)The Hub base is slow (3) Possible burn after prolong use(This is TOTALLY AVOIDABLE) QN700(8K QLED) Pros' (1)4K content Upscale to 8K content looks FANTASTIC(The best Picture on the market) (2)One Connect Box / Four 2.1 HDMI ports (3) Solar Remote Con's (1) 1080p upscaled to 8K content looks TERRIBLE(Very Blurry) (2) No Motion Blur Toggle in Advance Setting (3) Samsung Hub is super slow and unresponsive (4) Very Bad Viewing angles(Color is disorientate when off centered) (5) RBG Color Range is low(Colors are bit washed) (6) 60HZ refresh Rate(Very noticeable once you are accustomed to 120hz or higher) (7) Lifespan is questionable Note: Regarding the color and viewing angles, 8K is designed to be at least 8-12ft back(The farther back you are viewing, the better the picture) Note II: If you are going to go 8K, please be sure you understand point Con point 1(That's the most IMPORTANT note you need to know). Also, I recommend the 8K models with 120HZ(not the 60hz). If you have 4K cable from your local provider....8K will be absolutely MIND BLOWING QN90B(4K QLED) Pro's (1)Samsung Hub is much more responsive than other models (2) TV is very bright(Comparable to LG OLEDs) (3) Solar Remote(No more Batteries) (4) Gaming hub/Functionality (5) Wide Color gamut(RBG levels are great) (6) 120hz refresh rate (7) 4 2.1 HDMI (8) 1,299.00 is well priced or lower**Best Value dollar for dollar** Con's (1) No one connect box(Only on the QN95) (2) Out of box calibration: TV is very bright, I would suggest the smart calibration feature from SmartThings App. Personal preference Samsung High End TV ranking 1. QN90B 2. QN95 3. S95(OLED) 4. QN700 Note: I would HIGHLY recommend this tv

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Couldn’t take the ‘glare reduction coating’ glare…

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s odd this TV has a glare reduction coating rated as reduced glare, because it just makes rainbows all over the screen that cause a glare… Too hard for me to unsee once I see it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      JBrech,

      Thank you for your review of the QN90B Neo QLED TV and for sharing your feedback regarding screen glare. Please know that your TV is engineered with Anti-Reflection Technology designed to minimize ambient light reflections. We understand that light conditions of each room environment are different. For optimal glare control, we recommend repositioning the TV to minimize incident light falling on the screen or consulting a professional installer.

      Should you ever have questions or need help with TV features, specs, or operation, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

Sponsored