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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 576 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the 55” Class QN90B Neo QLED 4K Smart Tizen TV's exceptional picture quality and brightness, frequently praising its ease of use and setup. However, some users expressed dissatisfaction with the remote control and aspects of the operating system's user-friendliness. The refresh rate was also a positive feature for many customers, particularly those using the TV for gaming.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 576 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good TV, minor issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally speaking we love the TV and it has a great picture. There are a few things to keep in mind when getting this particular TV. 1. The mount for the TV seems to have the TV pointing upward from horizontal about 3 degrees. That may not seem like much but when you have it on a stand at an elevation of about 3 feet, it is a problem. Nothing a VESA TV Stand can't fix, but still, a bit disappointing considering past QLED TV I had did not have this issue. 2. You'll likely need to update the firmware on the TV right off the bat. Out of the box, we kept getting sound pops followed by drop outs every few seconds. This was despite trying different devices and trying out different HDMI cables. Once we flashed the firmware, it solved the problem. Just annoying that the TV shipped with this problem. 3. When viewing movies with dark backgrounds like space movies, or end credits, the credits can be difficult to read if the backlight doesn't illuminate for them, or sometimes it acts erratically there. Not a big, big problem, but still noticeable. All and all I love the TV. I only wished it still had component/composite ports like a couple of our TV's do, and it didn't have the above noted issues.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    THIS ONE IS A KEEPER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV checks off all of the boxes for a TV that I want. I had and returned a 55" QN80B Samsung TV, from a diferent store, that was just short of what I was expecting out of a LED TV. It just didn't trip my trigger! After reading and viewing more videos on the Web, I decided to bite the bullet and give this one a try. Well let me tell you, this one had the picture quality that I was looking for! I only use an over the air antenna for my reception and the picture quality is bright and vivid as one would expect from a LED TV. Of course, you will have to tweek and adjust the settings to your liking but you will get there! This one is a keeper!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Impressive TV!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an older and lower series Samsung TV with this unit. Did a fair share of "homework" as the cost was tapping the high end of my budget. The reviews weren't wrong, this TV is a monster. The picture quality, boot up time, updates, connectivity, gaming ability...all on point! As with anything new there was a bit of a learning curve, but once we got used to what settings we liked (there are dozens of good sites to help you get it dialed in) it has been a wonderful addition to our entertainment system.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    We LOVE it!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The smart TV features are great!!! The addition of the Samsung channels is most welcome. We noticed less eye strain from watching this screen. The picture is sharp and the color is natural.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So fat a very good tv. Great picture and audio. Only nit picks would be the remote is not too great and that the auto-turn on for my game consoles is a little annoying.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Samsung 55" Class QN90B Neo QLED 4K Smart Tizen TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful quality picture & sound for the price. Always Samsung for the Win!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 4 out of 5 stars

    My ideal golf TV.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a sleek and simple design with a large 55'' screen. The color is well-balanced and accurate. I especially like the refresh rate for watching golf. A required feature was the large central pedestal to fit my corner console. The value of this unit is hard to beat.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Samsung 55" Smart TV

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful TV with stunning 4K quality. And easy to maneuver the smart channels.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture with super contrast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Samsung QLED television before with which I was very happy. However, the Neo QLED is quite a bit better. I noticed the contrast improvement right away. Dark scenes in movies, for example, used to be hard to distinguish. Now they are much clearer. It is just as bright, but with darker blacks and greater contrast. The sound is also very good, although I am using a Samsung sound bar for even better sound. I recommend this set or any Neo QLED to anyone who is looking for a top end viewing experience.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over there years ago we bought a great TV from bestbuy It was visio 65 screen When we moved to a new house with fire place we thought to get the second generation of technology Though we tried to understand such advanced technology but we knew we can depend on our friends at bestbuy scde internet provider and for both tv We get rewarded on everything with decision We're really happy of our choice and the patient of bestbuy technician to install it and to connect it with The technician became a good friend and his name mark baladad Great man The TV and everything exceed exactly Thanks Mark and everyone

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    QN 90B

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy, Pedastal was an easy install, plugged in and everything went great. Added apps and it was ready to go. The picture quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    ZL

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over a year of having this TV, it's still working great. I have other Samsung 4K TVs but you can Tell the difference, it's just one notch better quality, and I'm pleased with the purchase.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Awesome

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful television great color picture and upscaling

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    2022 Samsung QN90B

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's new, may time to get use to. +'s installation 10, picture 9, OS7 -'s small remote-no backlighting, very small buttons, slippery, easy to misplace, some channels installed, but not on status line?? Roku premium much easier to manage. Value 8.5

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Great TV best color and sharpness

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a companion in the bedroom to match the 65" in the living room. Has equal qualities - sharp picture great color and good volume

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Superb Quality Tv

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv I have purchased, Crystal clear picture, vibrant realistic colors. Love this tv and the high quality

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Neo Qled

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung 55" Class QN90B 4K Smart Tizen TV is Bright, sound is very good, picture is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Buy this TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture! Love the interface. Very bright picture and dark blacks! Best TV value for the $$$.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New Samsung TVl

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a problem with syncing the sound. Could be Xfinity. The sound bar is wonderful. The sound ids very clear. Also, the definition is perfect. The people almost jump off the screen. The last TV we had was one of the first smart TVs and you had to program everything. Everything with this new one comes in automatically. We are very satisfied with the TV and the people who did everything for us from Best Buy. They explained everything very well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Stunning colors

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv. Beautiful color. 55" is perfect for my viewing area. Suggested this tv to a friend and she bought one too.

    I would recommend this to a friend
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