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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 576 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the 55” Class QN90B Neo QLED 4K Smart Tizen TV's exceptional picture quality and brightness, frequently praising its ease of use and setup. However, some users expressed dissatisfaction with the remote control and aspects of the operating system's user-friendliness. The refresh rate was also a positive feature for many customers, particularly those using the TV for gaming.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 576 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture and easy to use interface. Bought on Labor Day Sale and highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Best Buy Employee

    Rated 5 out of 5 stars

    The best tv on the market

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, excellent price at a great size. Every movie looks 1000x better with a qled

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great tv good price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has a clear picture with excellent detail and color. It was easy to set up and connect to apps.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness
    Cons mentioned:
    Interface

    Rated 4 out of 5 stars

    Only upgrade if you dont have a 4k

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 8 series Samsung has the same visual qualities without the messy interface this one has. It is extremely bright and thing which is amazing, but just not upgrade worthy from my 8 series.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV I EVER Owned!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV!! Great picture quality with vivd colors and great sound too. The best TV I have ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    No Casting w/SmartThings from Mobile

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Samsung TV lover. My family has continued to purchase Samsung TVs over the years - picture quality is great. Was I disappointed when I purchased this one and found that it does not support casting from a Samsung phone (reason for 4 stars). It appears there is an iPhone option - but have not proven that it works because we have Samsung phones. Was able to connect from my Windows laptop using Workspace. I have been happy with the TV picture quality and sound. Connected Sonos Beam via ARC - note that the volume control only shows symbols (+ -) so you cannot see range of volume. Lastly, it appears that the QN90C may support casting.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Samsung TV

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV quality is great, bright vibrant images. Remote and alexa don't work as well despite trouble shooting. TV a little pricey

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture, apps are seamless. Honestly would highly recommend to anyone looking to upgrade!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best tv ive ever bought

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly i dont usually care for the difference in small details because i always feel like its such a small difference that it doesn’t matter BUT my god this tvs picture and colors was such a big difference i had a movie niggt like a week ago and all my family and friends kept mentioning how nice the quality was and i had no idea about the gaming hub when i bought it lol i got this tv mainly for the upcoming falcons season

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy with my purchase and the quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very satisfied with the purchase of this tv, it’s very easy to navigate between the streaming apps and change between the two game systems. The picture is very clear and shows a lot of detail, I’ve had multiple people comment on how nice the picture is. The sound is very clear also and is very loud even without a sound bar

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Fantastic picture

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific picture. I have this in a bright, sunny room, and the picture is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Brilliant 4K Images and Strong ATSC 3 Tuner

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    YouTube 4K broadcasts look AMAZING. Upscaled 1080P streamed or off the antenna look brilliant. And the strong ATSC 3.0 tuner gives us more channels than we have ever seen off our antenna before. I can’t say enough good things about the Samsung QN90B. It would be better if the remote was backlit and we could program the direct view buttons to streaming services we subscribe to.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Don't want OLED? Get This!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Super bright, brilliant colors, and upscales cable TV really well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and easy to navigate between it and the streaming services as well as the BD player.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Ease of use

    Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV, bright colors, easy to use Samsung interface

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    New Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with our new Samsung TV. Great picture and easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is very clear - set-up was easy - representatives in store (Lisa/Mario) we extremely helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Good tv

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv but wanted a different one. Its very bright and the sound quality is great

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    No longer the Dr.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After several years of research, saving my dollars, I found the perfect TV, that I was waiting for with the specs I needed. Best of all, it was at a open box outlet in Best Buy Outlet – Ocoee. WOW, it's like a Sam's store with reduced $ electronics. Anytime your could imagine, at reduces price. Unless you can afford it, check out this store. Thank manager is very good. Thank-you, Richard PS Samsung makes the BEST tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I don’t regret a bit! Love this tv

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE my tv! Remote charges with sun light or indoor light, response speed is awesome and I can have all my apps (plex, Apple TV, Netflix, Amazon prime, etc.) super easy. It also connects to my echo dot and makes it an even better experience. Image quality is also great.

    I would recommend this to a friend
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