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Customer Ratings & Reviews

Your price for this item is $1,199.99
The comparable value price is $1,799.99

Customer reviews

Rating 4.7 out of 5 stars with 78 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers recognize the exceptional picture quality of the 55” Class QN90F Series Neo QLED TV, enhanced by its innovative anti-glare screen. The glare reduction feature is also appreciated, contributing to an immersive viewing experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-78 of 78 reviews
  • Rated 5 out of 5 stars

    great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great TV but it was too small for the space, returned it and purchased a 75"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a good experience purchasing this tv. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this tv. Great color and vivid picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nic3e

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice - - gggggggggggggggg Ggggggggggggggggooooooooddddd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung tv is the best tv we have ever owned thanks to the Best Buy staff. Due to their knowledge of the perfect tv we needed my husband can see the tv so much better.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    gregory

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picture is great sound quality is sub par remote is pain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55 inch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with this set. You won't regret the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV. Paid to have it setup and everything works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Anti-glare works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great in rooms that get plenty of afternoon sun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice. Easy set up. Very Happy. Would buy this again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with Samsung TV purchase Sales clerk was very experienced and helpful All is working as offered Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    To early to tell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV looks good so far but it has only been a week. Time will tell. Will not recommend at this time due to short time ownership.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Chuck,

      Thanks for your feedback. If you’re experiencing specific issues which caused you to give your TV a negative 3-star rating, please know Samsung Customer Support is here to help at1-800-SAMSUNG between 8AM - 12AM EST, any day of the week. You can also reach our LiveChat team by selecting the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Great picture and colors are awesome.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with this tv. It was very easy to setup and down load the apps we wanted on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung is a great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned several Samsung TVs and have never had any problem with any of them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Tv not received

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never got this tv from Best Buy’s. It was delayed and delayed several times. I finally gave up and told Best Buy’s to refund my money.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      JenniferD,

      We're sorry to hear that your experience with Best Buy led to a return. If you decide to explore Samsung TVs again in the future, we’re always here to support you - whether it’s setup, features, or troubleshooting. Reach us anytime at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or visit the ‘Support’ section of our website for LiveChat, manuals, and more.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Glare reduction, Performance

    Rated 5 out of 5 stars

    Anti Glare finish

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this TV because it has everything we need and it works super fast. We watch sports a lot and we don’t notice any lag. We got this TV specifically for its anti-glare spec and it hasnt let us down. I do wish it was less bright at night.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Enough with the smart rip-offs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason I gave this rating: much to complicated to adjust; the remote is very small and hard to use picture is jumpy, not smooth; need a smart phone to make some of the adjustments? Rediculous!; sound could be a lot better; price is too high for what you get. The 17 year old 52" Sony Bravia that this TV replaced is better than this one. I'm 76 and nothing about this TV is easy to use.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello,

      We appreciate you sharing your experience with the included remote. To help you get the most from your TV and remote functions, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your QN90F TV model to view or download the available guides.

      The e-Manual & Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides

      Learn TV Remote is another feature designed to help users become familiar with the layout and function of each button on the Samsung remote. When enabled, pressing any button (except the Power button, which will still turn off the TV) will prompt the TV to announce the button’s name and its purpose – without affecting TV operation.

      This teaching mode is especially useful for users who are visually impaired or new to Samsung remotes. To enable this feature, go to: Settings > All Settings > General & Privacy > Accessibility > Learn TV Remote. To exit, simply press the Return key twice.

      If you’d like more assistance with this feature, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV looks and works great above my new fireplace!

    I would recommend this to a friend
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