Customer Ratings & Reviews

I really love the quality of this tv. I make a lot of purchases from best buy and this on made has been the one that make me that happiest. Watching movies 4k with this tv is in another level. Also, playing videos games looks amazing too.

I spent over $2,000 for this television (that I am barely able to watch) and I had it for only 8 months and it blew out. Technicians have come out twice and haven't been able to repair and have told me I was sold a defective unit. I called Samsung's customer service department to see if could I get a new television or a full refund (i bought it directly from Samsung) they told me the technicians have to come out and declare the tv unable to be repaired before they can do anything about the situation. I have taken off of work twice (losing money) and they expect me to keep doing so until someone decides it can't be fixed. As a long time Galaxy user i really expected better from Samsung. I will never buy one of their televisions again they don't have the integrity to stand behind their products.