Customer Ratings & Reviews
- Model:
- QN55S95CAFXZA
- SKU:
- 6536967
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
Customers are saying
Customers find value in the exceptional picture quality, vibrant colors, and OLED technology of the Samsung 55" Class S95C OLED 4K UHD Smart Tizen TV. They appreciate the great picture clarity, bright vivid colors, and amazing contrast. While some customers had concerns with wall mounting the TV and gaming issues, overall, customers are very pleased with their purchase and believe it is worth the price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
BAD SOUND, BLACK OUT SCREEN ON GAMING MODE.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im bought this 55 inch tv, TO UPGRADE my old QLED, the colors are better amazing but the sound are very bad. On gaming mode got intermittent black out for a few seconds, I change for another same model but, the S95C OLED show the same issues. KINDEST
No, I would not recommend this to a friendBrand response from Samsung
Posted .SergioMartinez,
We appreciate you sharing your experience with Samsung's S95C. To ensure your TV is fully optimized, please make sure you’ve got the latest firmware updates installed. You can check this by going to: Home > Menu > Settings > Support > Software Update > Update Now
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
To improve you sound, you may also want to enable some Intelligent Mode options, as these recognize and analyze the surroundings, noise, content, and your usage patterns to provide the best viewing experience.
Go to Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings. Turn the options on or off to meet your needs:
Active Voice Amplifier (AVA): Analyzes ambient noise and provides optimal sound depending on the noise
Adaptive Sound: Provides optimized sound quality by analyzing the viewing space and the acoustic components of the content.
Adaptive Volume: Automatically adjusts to a specific volume level while you are watching TV. By analyzing your volume usage history by time period it’ll automatically adjust the volume when you use an app or switch to an external source.
When using the above options, please also keep in mind the following:
- All functions are only available when the sound output of the TV is set to TV Speaker.
- AVA & Adaptive Sound Pro can only be used when the microphone switch (below the Samsung logo on the bottom of the TV) is active.
You can also choose from various Sound Modes that may better meet your personal preferences: Settings > All Settings > Sound > Sound Mode
You can further customize & fine-tune your sound by going to: Settings > All Settings > Sound > Expert Settings
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Tv
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv! You can never go wrong with a Samsung
I would recommend this to a friendDispaly Model
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ended up and returned the TV as it would constantly dim for no reason. In fairness it was not new- it was a display model so that may have been the cause for the dimming.
No, I would not recommend this to a friendDefinitely recommend for gaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good tv for ps5, not really feelin it for regular tv watching though
I would recommend this to a friendremote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.cannot go directly to any channel as there are no numbers on the remote!!!!!!!!!!!!!
I would recommend this to a friendsamsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.satisfied with samsung products, and have continued ,since 1st purchases.
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the tv, the quality of the image is just amazing
I would recommend this to a friendT.V.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome for gaming. Such a great product since plasma.
I would recommend this to a friendTV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome TV. Always have had samsung and this one is by far the best one
I would recommend this to a friend- Pros mentioned:Picture quality
Great TV - Bad Service from Best Buy and Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is amazing. Good color. Awesome picture. My issue is that it came with an issue where itnwould have problems turning on. I called to Best Buy, eho refused to return it. Instead they wanted to send a repair technician out. I opted to have Samsung fix it. After 5 visits and replacement of both the One Box power supply and TV Power Supply, having to rip the back off, and having to fix the clips they damaged, it is now working. I love the TV, just not the refusal of either party to replace the TV, which would have been cheaper.
I would recommend this to a friendBrand response from Samsung
Posted .MichaelM,
We appreciate you sharing your experience you had in trying to resolve your TV issues, and I’m glad to hear that Service was able to assist you with troubleshooting.
Please know that Samsung is committed to providing the best possible product experience, quality, and value, and your feedback will be shared with our product and customer care teams.
If there’s anything we can do to further improve your experience, please let us know by calling Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Random Blackouts
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the OneConnect box blacks out every 5 minutes when connected to a PS5 or PC
No, I would not recommend this to a friendThe TV Died in 4 Weeks
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV died 4 weeks after I bought it. Do NOT buy this TV if you plan to mount it on the wall. It comes with a One Connect box, which is equivalent to a cable box. I hated it. Fortunately, Best Buy made good on it and got me a new replacement TV and I love it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .DanielG,
It’s unfortunate to hear of the issues that have caused you to return your S95C TV. Your experience is very important to us and will be shared with our product team.
Please know we’re always here to help, and we could’ve provided additional troubleshooting assistance to resolve any issues you were experiencing.
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
We hope to regain you as a customer in the future.
~ Samsung Specialist
Poor quality and customer service
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a new Samsung 55” class S95C OLED 4k tv and 4 months later it stopped working. It took 2 days for the Samsung repair technician to inspect the tv and he said it needs a new circuit board but would take 6 or more business days to arrive and then we would reschedule the service to install. I spoke with Samsung about possibility of replacing the tv (given it was new and waiting a long time to fix), but they said they can only have it repaired. I am very disappointed with this Samsung product and that the company will not replace this new TV that does not work, or would not intervene to speed up the part ordering/repair process. This is bad business and the company is not customer focused. I will not buy another Samsung product given the quality issue and lack of support after a new purchase is made.
No, I would not recommend this to a friendBrand response from Samsung
Posted .MelissaS,
We appreciate you sharing the details of your power issue and for your patience while waiting for your service appointment. Should you need further assistance after your service is complete, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Great picture. Need better quality speakers in TV.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I disliked the one connect box. The TV itself was beautiful but the speakers definitely not good enough.
No, I would not recommend this to a friendHaunted TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV turns on by itself. Been working with Samsung Tier 2 support since May Not fixed yet after two dispatches
No, I would not recommend this to a friendI wish I got the QLED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the build quality however, the red is so blown out I cannot adjust the red whatever I do with the adjustments. I should have purchased the QLED instead.
No, I would not recommend this to a friendBrand response from Samsung
Posted .JPCIII,
Thank you for sharing your thoughts on the picture quality of your S95C TV. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting.
Go to Home > Menu > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
Intelligent Mode enables the TV to recognize and analyze the surroundings, noise, content, and your usage patterns to provide the best viewing experience. You can enable Intelligent Mode by going to Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings > Intelligent Mode.
If adjusting image settings does not improve your picture, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
New Television
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the television, not to hsppy with the delivery and set up.
I would recommend this to a friend- Pros mentioned:Color
Nice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the 55 inch as an upgrade from a Samsung 2014 50 inch LCD which was still just fine. This is very bright. I can't really see a benefit in the one box....at least for my needs. My stand has an attached floating mount so it just leans on the floor behind the stand between it and the wall. I also don't really know that this is much better than an LCD tv. I just watch shows. No gaming and I'm not a tech snob who needs the newest thing. But the price was too good to pass up. Hope it lasts as long if not longer than the LCD....
I would recommend this to a friend - Pros mentioned:Picture quality
The revolution in OLED has begun
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As a former Best Buy employee I was always cautious about OLED, but after my birthday and as a longtime Samsung fan, I made the plunge and there are no regrets. The level of details are blistering and the visuals pop off the screen. I'm currently re-watching and rediscovering all the wonderful beauty that movies has to offer. This is the new benchmark in OLED technology.
I would recommend this to a friend - Pros mentioned:Picture quality
Super TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice picture. The only complaint is that it is not so easy to go back to the TV mode after my Ring video doorbell comes on automaticly
I would recommend this to a friend