Customer Ratings & Reviews
- Model:
- QN55S95DAFXZA
- SKU:
- 6576559
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers express satisfaction with the TV's picture quality and glare reduction capabilities. Many appreciate the vibrant colors and overall OLED quality. However, some find the remote control not intuitive and are surprised by the size of the One Connect Box.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Won't recommend
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is good but one connect box not working after 18 months.
No, I would not recommend this to a friendBrand response from Samsung
Posted .OA22,
It’s unfortunate to hear of your experience with Samsung’s S95D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
new tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the non glare feature. can actually watch tv without closing off all the windows.
I would recommend this to a friendSamsung 55" TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.L.ove the matt finish. Samsung is always a great TV.
I would recommend this to a friendWall mount issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WARNING!! 55” and under CANNOT be wall mounted. I am so upset at Samsung and best buy for not making this obvious when I bought the TV. Nothing indicated before a close look at the instructions that the OneConnect box can only attach to the back of 65” and larger models of this TV. I have the 55” and was expecting to hide the OneConnect on the back of the TV but the fine print in the instructions clarifies you can only do that with the 65” and larger models, now I have a giant box sitting on the floor. Unit is getting returned ASAP.
No, I would not recommend this to a friendBrand response from Samsung
Posted .WyattB,
I'm very sorry to hear of this misunderstanding. Please know the 55" S95D can absolutely be wall mounted with any type of wall mount that supports a VESA pattern of 400mm x 300mm.
Additionally, the Slim One Connect Box can be connected to the back of the 55" S95D stand, not the TV itself. It can, however, be directly attached to the 65" and 77" S95D. You can read more about it in the Installation Guide (included in-box and on Samsung.com): https://downloadcenter.samsung.com/content/EM/202402/20240201035116001/BN68-18247B-00_IG_Y23%20S95C%20Y24%20S95D%2055-65inch_ZA_Eng_231215.0.pdf
If we can help with anything else, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
55" Samsung tv with matte finish.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV! The matte finish is even better than I expected!
I would recommend this to a friendCannot hang on the wall. Must be on a stand. BOO
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 55" is defectively designed. These TVs have their brains in a box that is the size of a small to medium sized DVD player that is connected to the screen with a wire. For the 65" the box attaches to the back of the TV and it can be hund on the wall. The box does NOT attach to the 55" screen for some reason and the TV has to be set on a TV stand. Really horrible hard to understand design.
No, I would not recommend this to a friendBrand response from Samsung
Posted .BoostedSRT,
This Samsung TV is VESA Compliant and works with any wall mount or stand that is also VESA Compliant and designed for the TV's size. If you have further questions regarding setup, please contact Samsung Customer Support. Just call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat with an agent
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Pro
- Pros mentioned:Picture quality
Blank Screen After 6 month
|Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this TV in April 2024 and it's one of the best TV I have purchased. Last week the TV turns on as I can hear the videos playing from the speaker, but the screen is blank. Although, I have the 5 gsp plan per Best Buy since the TV is still under manufacturing warranty I have to connect them to get the TV repaired.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Nikh,
We appreciate you sharing the details of your power issue and for your patience while waiting for your service appointment. Should you need further assistance after your service is complete, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
Great service
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Informed and professional help. Great product. Good value.
I would recommend this to a friendSo so performance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For being Top-of-the-line this 55” Samsung OLED is rather disappointing. Much of the picture quality seems to lack clarity. Perhaps it’s never been setup correctly.
No, I would not recommend this to a friendBrand response from Samsung
Posted .DeanY,
Thank you for sharing your thoughts on the picture quality of your S95D TV. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Defective TV & Poor Service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received a defective S95D television from Best Buy. The screen did not display any image from the start and even after a service call. Because I had two wait to have the TV installed, I didn’t discover that the TV was defective until two days after the two week return policy. Best Buy would not make an exception and exchange my TV, and punted my case to Samsung who also has failed to resolve the problem. I will avoid Best Buy in the future.
No, I would not recommend this to a friendBrand response from Samsung
Posted .JustinM,
It’s unfortunate to hear of your experience with Samsung’s S95D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Samsung bad design
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible product. So disappointed especially since so expensive. Really terrible design
No, I would not recommend this to a friendBrand response from Samsung
Posted .LyndaM,
We appreciate your review of Samsung’s S95D TV. So we can better the issues you’re experiencing and provide you with assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Some progams have terrible definition
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure why, but live antenna sports is terrible, blurry faces and choppy motion. Also streaming sports has same issue of blurriness. This cannot be how a top of the line samsung should perform. Not sure what the issue is.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Matt,
Thank you for sharing your thoughts on your xxx TV’s image quality. The TV will upscale as best as possible any content sent to it. The closer your content is to 4K, the better the image will look on the screen.
Here are some tips to help improve the picture clarity:
1) HDMI cables are recommended for optimal HD viewing.
2) If you have an analog cable box or satellite box, upgrade to a digital cable box or satellite box.
3) Change the output resolution of your devices, such as digital broadcast receiver, IPTV, and set-top box to UHD or HD.
4) You can further adjust your sharpness, brightness, contrast, color, and more by going to Menu > Settings > All Settings > Picture > Expert Settings
5) Choose a Picture Mode by going to Menu > Settings > All Settings > Picture > Picture Mode and choose from Dynamic, Movie, or Filmmaker Mode.
For optimal motion image performance, you may also want to adjust the picture clarity setting by going to: Menu > Settings > All Settings > Picture > Expert Settings > Picture Clarity Settings
Should you ever have questions or need help with TV features, specs, or operation, we are here to help. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Failed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work. Had to drive 100 miles to get replaced.
No, I would not recommend this to a friendBrand response from Samsung
Posted ."We appreciate you sharing your delivery experience and having received a damaged unit. We recommend you contact Best Buy directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.
Should you have questions or concerns on usage or setup of your monitor once your issue has been resolved, please call us at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun) Or visit our Samsung website and click on the SUPPORT link in the upper right corner.
"
- Pros mentioned:Picture qualityCons mentioned:One connect box
Need to know about the "One Connect Box"
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV as it is known to have a great picture with anti-glare. Unfortunately, the out-of-box experience was a let-down. There apparently is a "One Connect Box" that literally is about the size of DVD Player. The One Connect Box, I uncovered post-purchase, is largely for cord management and housing technology. Immediately I realized this was going to be problematic for my particular situation to install this 55" TV to a Mantel Mount. I promptly returned it. Best Buy was efficient and nice on the return; however, I am bummed this wasted all of our time. I am not necessarily giving this TV a bad review, but having this large accessory is a knock. Moreover, I am writing this review for better awareness. The sales team at Best Buy and/or the sales display itself should clearly point this distinction out to potential customers while providing the various attaching/connecting methods for the different sizes. Please be educated on this "One Connet Box" to make an informed decision before purchasing this TV.
No, I would not recommend this to a friendBrand response from Samsung
Posted .NancyG,
I'm sorry to hear of the misunderstanding regarding the One Connect Box. The One Connect Box is required for use with the S95D as this houses all input connections - power included.
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
- Pros mentioned:Picture quality
Samsung TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has met or exceeded expectations and is excellent in direct sunlight.
I would recommend this to a friend One Connect cable too short
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV's One Connect cables are too short for mounting. I need a 15ft/5m One Connect cable. Are these available? If so what's the part number?
I would recommend this to a friendBrand response from Samsung
Posted .BiBNJ,
Thank you for sharing your review. At this time, the S95D OLED is only compatible with its included 2.5 meter & 0.3 meter One Invisible Connection cables.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Love all my Samsung Products!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung 55in. S95D is a great TV. The unboxing and stand installation, not to mention the TV settings and features, was so much easier while watching a step by step tutorial on YouTube. Thank you Best Buy!
I would recommend this to a friend- Cons mentioned:Remote control
No good! Weak processor & constant wifi disconnect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst tv i have ever encountered!!!!! Constantly has problems keeping internet connection when turning on. HBO app has to be reinstalled every few days. The processor is so cheep the tv stalls constantly. Full of usless apps. The remote is awkward, yet love the solar panel on back of the remote.
No, I would not recommend this to a friendBrand response from Samsung
Posted .bj1900,
We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your S95D TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Cons mentioned:One connect box
55 inch isn't practical to wallmount
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you are going to wallmount this tv DO NOT get the 55" or smaller because Samsung uses One Connect box which is to big to mount it behind mount it behind the tv. So you have this ugly box with all your auxilary and power cable going to it. On the 55 inch it can only be mounted to the stand. You don't find this out until you unpack it and read the fine print in the instructions. And Samsung is OK with this? They shouldn't even offer it in 55"
No, I would not recommend this to a friendBrand response from Samsung
Posted .RoyH,
Thank you for sharing your thoughts on the 55" S95D TV's design - we'll be sure to pass this along to our internal teams.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist