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Customer Ratings & Reviews

Your price for this item is $340.99
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The comparable value price is $1,499.99

Customer reviews

Rating 4.5 out of 5 stars with 700 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 55" Class The Frame QLED 4K UHD Smart Tizen TV's picture quality and Art Mode, with many praising the ease of use and the TV's overall aesthetic appeal when wall-mounted. However, some users expressed frustration with the remote control's intuitiveness and reported occasional software issues. The TV's performance and reliability were also subjects of mixed feedback. While many found the TV to be a great addition to their homes, some experienced technical difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 700 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Samsung - 55" Class The Frame QLED 4k Smart Tizen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way this TV looks on my wall and the picture options are really cool. Like many tvs, the sound quality is poor which forces you to purchase additional equipment. Hired a professional with experience hanging this TV for an easy install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As advertised. No more advertisements, Samsung!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased and it's pretty great so far. You have to pick pictures with textures or darker tones to really mask the fact that's its a TV, otherwise there's no getting around the fact that its a TV with a backlight. The mounting is a little tricky and I wish there was more information on the site about what it takes to hide the box/wires, but once you figure out the logistics it's as advertised. Samsung needs to get rid of ads on its homescreen that no one will ever purposefully click on. Minus 1 star for brightness, not because it doesn't get bright enough (it does) but the autodimming isn't as smart as it could be for low light situations (still too bright).

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    No wash out in sun!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few Hours a day my wife had to move to be able the see the old TV; No more with this one! Great picture and the viewing angle is crazy wide; stand beside it and peek your head out a tiny bit and you can see the screen.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Not amazing but not too bad

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this tv for two years. On dark moments of a movie I can see lines burned into the screen. Not super noticeable but noticeable. The sound is great and I am overall happy with the tv. The remote lasts forever with a charge. I think I’ve charged it 4 times since buying, and it is my main tv so lots of use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Quality product from a quality store

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture and quality of this Samsung TV is top notch, but with the delivery service and Best Buy customer service, total tech makes it a no-brainer, especially with the sale that Best Buy was running on this product

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice. I’m really enjoying this item as a great TV but also a nice picture frame slide show. Great buy and decision for me.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Highly Recommend this Samsung Frame TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this product purchase!! Enjoying very special features, framed wall art appearance is a bonus to a high quality picture as a TV!! Highly recommended to friends and family….

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    55 inch frame

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loveeee this tv! I needed something for my kitchen and this is perfect when its not on it looks like a beautifull picture hanging on my wall! Would recommend 10 outa 10!

    I would recommend this to a friend
  • Pros mentioned:
    Wall mount

    Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic TV that looks great on the wall. You likely will need to get it professionally hung or be ok with cutting into your wall for the full aesthetic but it is worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love This!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this TV! The art is cool & the picture & sound are amazing! We love it so much that we bought another for our guest room!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great tv!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Was pretty easy to set up. The bracket to hang it came with the tv but takes a little bit to figure out how to hang. Love that you only have one wire that comes out of the tv and you can hide the rest.

    I would recommend this to a friend
  • Pros mentioned:
    Wall mount

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing tv. The gallery artwork looks so fantastic andd it hangs so well on the wall i forget its a tv sometimes. Lol. Just a great product all around.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv but need to pay for premium screen savers

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv, dont like having to pay for pics for.the frame. Need to pay for a lot of.screen aavers.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great Tv / Garbage Remote

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tv Is amazing but the remote is the worst thing I’ve ever experienced. After 6 months of fighting the thing to simply work I’m now searching for other options.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    55” frame tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv esthetically and functionally. Has all the apps I need, the best picture and flat against the wall so it goes amazing with the home interior.

    I would recommend this to a friend
  • Pros mentioned:
    Art mode

    Rated 5 out of 5 stars

    The Frame is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new TV with the art mode inventory. We do wish it had an ability to have it automatically turn off at a certain time and then back on the next morning.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and easy navigate with all the programs and additional add on, besides screen saver.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV … super cool

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great buy , not only the price ( black friday deal) but it looks fantastic specially when you setup the frame part of it … very happy with the buy

    I would recommend this to a friend
  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Lovely picture on the wall!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not like TV s mounted on the wall. When the Samsung frame is off, there is a beautiful “painting”. TV produces high quality picture and sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, thinking of buying a second to play art on in our family room.

    I would recommend this to a friend