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Customer Ratings & Reviews

Your price for this item is $340.99
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Customer reviews

Rating 4.5 out of 5 stars with 700 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 55" Class The Frame QLED 4K UHD Smart Tizen TV's picture quality and Art Mode, with many praising the ease of use and the TV's overall aesthetic appeal when wall-mounted. However, some users expressed frustration with the remote control's intuitiveness and reported occasional software issues. The TV's performance and reliability were also subjects of mixed feedback. While many found the TV to be a great addition to their homes, some experienced technical difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 700 reviews
  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Stop second guessing and get it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is amazing! After much research and hesitation im glad i purchased this tv ans hored someone to mount if flush as intended.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    BUY THE EXTENDED WARRANTY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good set while its working. I bought it Oct 2022. Its now Oct 2025 and its dead. Dead, dead. Geek Squad has been out three time to work on and has replaced just about everything and it still doesn't work. So definitely buy the extended warranty. Best Buy employee told me many come back for this reason and also suggested the warranty. As for the picture, not great, many cheaper tvs with much better pictures but I bought it for the art aspect when not in use and while worked it did its job.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a beautiful tv with great graphics. I like the matte picture. It blends in nicely when not in use to creat a seamless asthetic.

    I would recommend this to a friend
  • Pros mentioned:
    Art mode

    Rated 5 out of 5 stars

    Amazing TV. Love the Matte finish.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is awesome. Looks so cool with the Art mode on the wall above the fireplace

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great t

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture. Used BBY installation services, they were great!

    I would recommend this to a friend
  • Pros mentioned:
    Art mode

    Rated 5 out of 5 stars

    Love the art

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on an open box deal. I get a lot of compliments on the look of this system and I love the art.

    I would recommend this to a friend
  • Pros mentioned:
    Art mode

    Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV and sound is excellent. Art mode is good but the motion sensor doesn't work as well as I'd like.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV! It really gave my room an upscale look. The both the picture view and tv view are amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love the tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look, the size, the quality. I receive compliments from everyone who see it.

    I would recommend this to a friend
  • Cons mentioned:
    Glare

    Rated 5 out of 5 stars

    Would Buy Again

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent smart Tv. Fits great to wall. No glare in home.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Guests are amazed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd one for us. So flat to the wall and it looks often like another one of our paintings. Easy install too.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great. Hung perfectly by geek squad. Love the ability to make it appear as a picture.

    I would recommend this to a friend
  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Sleek look

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV great quality. I really like the way the TV looks after it has been hung on the wall. Looks better than other TVs when hung.

    I would recommend this to a friend
  • Pros mentioned:
    Art mode

    Rated 5 out of 5 stars

    The Frame TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new TV it’s perfect for my main room when not in use it its a beautiful piece of art work no one ever thinks it’s a TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung frame 55

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv. Looks like an art piece when tv is not in use TV itself has a great picture and sound. Love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but could be better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV but.... 1. The iPhone app should allow for moving photos on the phone to the TV. After many efforts I have not been able to do this so I resorted to loading photos to the TV using a thumb drive. I still need to check online blogs to see if there is a hack for this. 2. I was surprised at the high cost of the art available for purchase. There is enough free art available and being able to use my own PhotoShopped images makes this less of a concern for me. #. Wish there was a way for the art to automatically brighten or dim according to ambient lighting.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung Frame TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, excellent quality, looks like art on my house! Will buy for all the rooms at home

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect for a large bedroom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect size and set up for our master bedroom. Low profile on the wall makes it blend in well with our decor. Very good picure and set up was easy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super impressed with this TV. Great picture and was stunned on how loud it gets

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    GreatTV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. Top-notch product. We are purchasing a second unit to replace an old TV

    I would recommend this to a friend