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Customer Ratings & Reviews

Your price for this item is $340.99
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Customer reviews

Rating 4.5 out of 5 stars with 700 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 55" Class The Frame QLED 4K UHD Smart Tizen TV's picture quality and Art Mode, with many praising the ease of use and the TV's overall aesthetic appeal when wall-mounted. However, some users expressed frustration with the remote control's intuitiveness and reported occasional software issues. The TV's performance and reliability were also subjects of mixed feedback. While many found the TV to be a great addition to their homes, some experienced technical difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 700 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awsome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic picture. We use these for Confrence room screen sharing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very nice television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful T.V. with a great picture and sound. Great price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A great artwork TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp picture, great artwork depiction and seamless streaming access.

    I would recommend this to a friend
  • Pros mentioned:
    Art mode

    Rated 5 out of 5 stars

    Love this TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd Frame TV and love them. We always have everyone comment on how great it looks

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Picture frame

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture and look of frame TV on our kitchen wall

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Frame

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, easy to set up. ………………….!!!!!!!!????

    I would recommend this to a friend
  • Pros mentioned:
    Tv quality

    Rated 4 out of 5 stars

    The frame

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv! The store clerk did not seem to be well trained.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open Box "FAIR"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this at my local store as Open Box "FAIR". All accessories were included. The definition of Fair compared to good or excellent appears to mean that the plastic film around the bezel has been removed. Due to this, the unit was 66% off of regular price!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality tv. Looks just like a frame. Picture quality great.

    I would recommend this to a friend
  • Pros mentioned:
    Art mode

    Rated 5 out of 5 stars

    Really beautiful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the art feature of this tv, can’t wait to put my own pictures on as artwork.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frame tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an amazing TV. Would highly recommend it. Love how you can put any type of art as a picture, and if you buy a frame for it looks amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great TV for bedroom

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the screen is nice and clean. its good to put it in bedroom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for minimal wire appearance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this tv. We needed to hang this above a fireplace and didn’t have the best plug situation for hiding wires. With one thin clear wire that you can barely see this was perfect for our space. The room is also very sunny so the anti glare in the tv is very helpful. Super thin television so it really does give the appearance of a hanging picture.

    I would recommend this to a friend
  • Pros mentioned:
    Art mode, Picture quality

    Rated 3 out of 5 stars

    TV that looks great but doesn’t perform great?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mainly purchased the TV for the art and design which are amazing. Picture quality it what I expected great color and upscaling, good blacks and motion. The anti glare is incredible, nothing comes close to this imo. I am so disappointed in Tizen - the smart hub used to be a key selling point. Very easy to use very clean. Now it’s just as bad as Google tv, stuff crammed in with advertising all over the place. Slow and sluggish response with bloatware that you cannot uninstall. I’d suggest an Apple TV tbh - Samsung, you had a winning formula and you have successfully destroyed it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Picklebun,

      Thank you for sharing your feedback on the OS and response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your Frame TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.

      You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care

      I hope these tips help you enjoy your new product.
      You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV that looks like a painting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv and beautiful pics to display. Haven’t purchased the frame for the tv and it still looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Art mode

    Rated 5 out of 5 stars

    Love the art mode

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Works well in game mode and the art mode looks awesome to have.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv highly recommend, easy and quick setup

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Bummer that

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tele is an absolute gem… the remote is garage and doesn’t work at all for me. I charged it, and nothing. Very spotty. I had to use the remote from other Samsung tele which was ok, but when I put the actual frame on, it hid the sensor and now doesn’t work unless I’m directly underneath it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      GiorgioC,

      I’m sorry to hear your Frame TV’s remote is not working as expected. You may first want to reset your remote by pressing and holding Return and Enter (the center of the navigation pad) for more than 10 seconds. After performing this reset, you will need to pair the remote to the TV again. To pair, stand within 1 foot of your TV, and press the Return and Play/Pause buttons simultaneously for at least 5 seconds or until a message appears on your TV indicating that the remote is now connected.

      If the remote still will not pair:
      1. Unplug the TV for 30 seconds, and plug it back in.
      2. Try moving closer to the TV and re-pairing.
      3. Check to see if your remote is charged. You can check remaining battery by going to: Settings > All Settings > General & Privacy > Power and Energy Saving > Available Remote Battery.
      4. Check for available firmware updates on your TV. Go to: Home > Menu > Settings > Support > Software Update > Update Now

      If the issue persists, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The Frame

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, easy to mount. Good picture quality and good sounds

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Ravi Mathur

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent color, perfect picture, sound and display of family pictures

    I would recommend this to a friend