Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $340.99
Clearance
The comparable value price is $1,499.99

Customer reviews

Rating 4.5 out of 5 stars with 700 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 55" Class The Frame QLED 4K UHD Smart Tizen TV's picture quality and Art Mode, with many praising the ease of use and the TV's overall aesthetic appeal when wall-mounted. However, some users expressed frustration with the remote control's intuitiveness and reported occasional software issues. The TV's performance and reliability were also subjects of mixed feedback. While many found the TV to be a great addition to their homes, some experienced technical difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 700 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Frame tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is great. Installation was easy. Tv looks amazing on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great smart tv

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great tv! So easy to set up and very smart. Quality and sounds is amazing too

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended. Picture quality is excellent and it's gorgeous in a frame

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing picture

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has such fantastic picture quality, and I really enjoy the size. Not too big, not too small

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Judith

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is great but the remote is difficult to use.

    I would recommend this to a friend
  • Pros mentioned:
    Art mode

    Rated 5 out of 5 stars

    TV and ART

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect…. TV and Art Ilove my new tv for my office.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Frame tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv we can put ours pictures on it and I like the flat finish on creen

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It has big connecting box.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited for this flat TV on my fireplace to keep a clean, artsy look. I didn't realize it had a big box with all the components (power, HDMI, etc) that needs to be connected to the TV. Not having a mantle or anywhere to place the power box out of view, I had to return this TV. Beware aware of the box if you are trying to keep a clean look and have no place to hide it. It's not the TV for you or you'll need to cut a hole in your wall behind the TV to store the power box . You'll also need an outlet to plug in the box as well. I can't write a review on the TV's performance. We never used the TV once we realized it had a large connecting box attached to it. I wouldn't recommend this TV if you're in the same situation as me; however, if you have a stand or mantle to set the box on, I think The Frame would be great.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      HannahA,

      It’s unfortunate to hear of the issues that have caused you to return your Frame TV. Your experience is very important to us and will be shared with our product team.

      Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.

      LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.

      We hope to regain you as a customer in the future.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth It

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible picture, easy to hang, would highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it, great picture quality great price looks good on the wall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Make your TV wall interesting once again

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit complex to complete initial set-up with streaming stick, soundbar, etc.; however, works well and available artwork to view when not watching TV -- which is much of the time -- provides superior room appearance and interest versus having a large black rectangle hanging on the wall in main room.

    I would recommend this to a friend
  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Frame tv

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best tv on the market and best buy has the best deals

    I would recommend this to a friend
  • Pros mentioned:
    Art mode, Tv quality

    Rated 5 out of 5 stars

    Great Art on your TV

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW! If you love art and don't want a black screen in your viewing area Buy This. It does what it says displays great art and the TV isn't bad either. We use this as a supplemental TV ~ really like the feature that when you enter the room you see art. The yearly charge is very nominal for what you get.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great TV. The picture is beautiful and colors are vibrant. I was so excited to use the frame for artwork, but I am disappointed in the cost of purchasing a frame for the TV. Also disappointed we need to pay for a subscription for the artwork

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      LoGo,

      We appreciate your thoughts on the Art Store and Customizable Bezel - we'll be sure to pass this feedback along to our internal teams.

      Should you ever have questions or need help, Samsung is here for you. Just give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Cons mentioned:
    Glare

    Rated 5 out of 5 stars

    Great for bright rooms

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No glare from lights whatsoever. Hold the picture at an angle as well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and great deal. Super easy instore pick up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love my frame tv!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great non glare screen, esthetic and unobtrusive look on our wall.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Customer Service to the Rescue

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased this great (open box) 55’ Samsung Frame for a reasonable price. Brought it home to see the display for myself and had noticed a couple of faint backlight bleed spots on the lower half of the screen. Took it back to the store the next day for a refund and the staff was more than happy to help. Great work ethic from each member. Despite having bought a TV that did not display adequately, I was comfortable knowing that the staff would go above and beyond to service my needs. 10/10 customer service and staff.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    If your tired of wires and like art, buy this TV

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, easy setup and install. User friendly interface and ez Sonos connect.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Frame TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV. The color is great and the sound is really good.

    I would recommend this to a friend