Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $340.99
Clearance
The comparable value price is $1,499.99

Customer reviews

Rating 4.5 out of 5 stars with 700 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 55" Class The Frame QLED 4K UHD Smart Tizen TV's picture quality and Art Mode, with many praising the ease of use and the TV's overall aesthetic appeal when wall-mounted. However, some users expressed frustration with the remote control's intuitiveness and reported occasional software issues. The TV's performance and reliability were also subjects of mixed feedback. While many found the TV to be a great addition to their homes, some experienced technical difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 700 reviews
  • Rated 5 out of 5 stars

    Samsung 55” The Frame

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this tv! Sticks flat to the wall and the art feature looks amazing. The service that was provided by Best Buy during my shopping experience was an A+. Answered every question I had, gave me additional information, and treated me like a valued and appreciated customer. I will continue to use Best Buy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Very bright and looks great mounted with the provided slim mount.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv frame when you want to put a picture in frame mode

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    House poor - but this was my suplurge

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this TV and people have walked in and said how much they love the art it was displaying. when i tell them its a tv they are shocked. my wife feels that should get the larger size for the living room. maybe for xmas or SuperBowl when TVs are on sale. This was my splurge for our new house. now we are house poory

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best digital display

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best digital art display true to life with a breath taking views

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Purchased Frame TV...without a frame.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is great but buying the product was a bit frustrating. I ordered in through Best Buy online and spoke to someone who mislead me. I thought the TV actually came with a frame. And who would think that Best Buy wouldn't actually carry the frames. Why buy a frame TV if you can't pick up the frame in the store?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Picture this

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 TV's Both the Frame style 43 & 55 inches. My salesman knew all about these TV's and instructed me on how to hang them with ;the box behind so they can sit flush to the wall. I have not used them because the house is going through a remodel and my contractor didn't want to hang them until the house is cleaner which will be in 2 weeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Art in motion

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing fit! This was simple to hang and the art work looks great on the screen

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV and good value with open box deals

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful TV, easy to mount and surprisingly decent sound

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Nice picture!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t taken advantage of all the frame picture options, but have enjoyed the TV. It is a good picture and easy enough to navigate once I became familiar. It is nice that it provides live tv options without having to use an antenna or specific streaming ap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Upgrade

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for a previous 55” Frame (the 2020 model). The matte screen on this makes viewing much easier and reduces glare. While the old wall mount didn’t work and I had to put the new ones on, they were reasonably easy to install and the TV is easier to place in them. I recommend this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Hey

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv...looks like a frame on wall...everybody should try this

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, if you want a TV always on

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is great with the matt black finish. The TV does not have the option to turn all the way off with a single click of the remote and it will turn on every time you walk past it. These settings cannot be turned off by Samsung

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      DanielS,

      We appreciate your review, and I'm sorry to hear of the misunderstanding regarding power. Please know that to fully power off your Frame TV, simply press and hold the power button.

      You can find more information on this in the e-Manual (page 22): https://downloadcenter.samsung.com/content/UM/202402/20240213183011591/BN81-24055A-470_EM_OSPATSCC_NA_ENG-US_240206.0.pdf

      The e-Manual is also embedded directly into your TV itself under Settings > Support.

      If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    frame tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works good picture quality great installer did a fast good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung The Frame

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung The Frame tv is probably the best tv out there right now, super slim and serves as decor while not in use. Best buy is definitely the best place to get it from, they offer 5 year geek squad coverage for any purchase, so you can buy worry-free! Absolutely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv overall and easy to install. Flush with the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung frame

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect tv for my rental unit. Looks clean and upgraded

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55” Samsung - The Frame

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our purchase so far! Easy to mount and very light weight TV. The mount is included. The frame bezel are sold separately by samsung and not all the options are available as a lot of them are sold out. But overall very happy with the Frame TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The Frame TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is so great! sleek look and great picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Liked it but had to return due to a glitch

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is very sleek looking, great picture quality and the art feature is amazing. Unfortunately, I had to return it as the TV has some issue it kept getting rebooted randomly when I switching through menus. It would sometimes reboot only once or twice but there was a time where it just went into an endless reboot cycle when i switched from art to media mode. I updated it to latest software version and also tried to do a factory reset and set it all up again but it did the same thing. Thankfully BestBuy return procedure is really good.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      rizthewhizz,

      It’s unfortunate to hear of the issues that have caused you to return your Frame TV. Your experience is very important to us and will be shared with our product team.

      Please know we’re always here to help, and we could’ve provided additional troubleshooting assistance to resolve any issues you were experiencing.

      Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.

      LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.

      We hope to regain you as a customer in the future.

      ~ Samsung Specialist Samsung