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Customer Ratings & Reviews

Your price for this item is $340.99
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The comparable value price is $1,499.99

Customer reviews

Rating 4.5 out of 5 stars with 700 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 55" Class The Frame QLED 4K UHD Smart Tizen TV's picture quality and Art Mode, with many praising the ease of use and the TV's overall aesthetic appeal when wall-mounted. However, some users expressed frustration with the remote control's intuitiveness and reported occasional software issues. The TV's performance and reliability were also subjects of mixed feedback. While many found the TV to be a great addition to their homes, some experienced technical difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 700 reviews
  • Rated 4 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect size for my space. So far so good. I like the frame look.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great asthetic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV that doesn’t make the living room look like a movie room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Frame

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Love having the option to display artwork or personal photos.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Frame

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was our second Frame TV purchased for our cottage. If you have a room where you don't want the TV to be too visually apparent, buy a Frame. Good all around picture quality and functionality, but you're paying for the profile and ability to turn you TV into a work of art.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Frame!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV I have purchased. 10/10 would recommend!!!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Love the item!!

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Its a must buy. Best for new houses and gaming.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Exactly what I wanted for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. It's nice. It's thin. it comes with the mounting hardware, which works well. Software isn't super intuitive, and it doesn't play nice with an external AppleTV, but otherwise it's great. The management of the art is also kind of complicated, but it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The artwork is stunning. Absolutely beautiful TV, The interface is a little slow.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Great tv bad cable/wiring story

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new tv, but in-wall cable became a complication - Samsung discontinued and in the state of WA we cannot use the cable that comes with it (seems it’s different in other states).

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Brett,

      Thank you for sharing your thoughts on the One Connect Box and One Invisible Connection Cable - we'll be sure to pass this along to our internal teams.

      Should you ever have questions or need help, Samsung is here for you. Just give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Love it baby.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and great guys who installed it! They made everything work perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best t.v. EVER!!..........................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung frame tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% in love with this, I use it as a rotating photo and second work monitor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the tv and our salesman was wonderful. We had a very good experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frame TV is good if it you can afford.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV and the anti glare function works really well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best TV I ever had!! I wish I can have one in every room....jajaja

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Such amazing quality and versatility

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, so versatile. Looks like an actual painting!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unbelievable!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended, so sophisticated and versatile. Buy it!

    I would recommend this to a friend
  • Pros mentioned:
    Tv quality

    Rated 1 out of 5 stars

    Beautiful TV that has broken twice in 18!months.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV, but unfortunately I have had to make two service calls (awaiting the second) because the TV power cycles repeatedly and won't turn on. The first time the first appointment time was almost 3 weeks out, they cancelled the morning of and I had to wait another five days. It was fixed at the house the day they came (replaced motherboard inside of screen)...but four months latee the problem is back, but worse. The TV is beautiful, but it doesn't work.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      EvanW,

      We appreciate you sharing your experience with customer service not being able to resolve your issue. Please contact Samsung Support again for further troubleshooting assistance or for setting up a warranty service appointment.

      You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Lives up to the hype!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is sleek and is a great complement to our room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Aesome Samsung 55 inch frame tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressed with the quality of the brightness and clarity. Picture looks amazing, So easy to load your own pictures. So many different color frame available. Love this TV Between me and my family we have 5 frame TVs.

    I would recommend this to a friend